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Full Time 17
Columbus customer care consultant Ohio

17 customer care consultant jobs found in Columbus, OH

Nationwide
04/02/2026  
Sr. Consultant, Marketing Management
If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Step into a high-impact role at the center of Nationwide’s annuity growth engine. As a   Sr Consultant, Marketing Management   supporting our specialized channel, you’ll own the marketing strategy for independent marketing organizations (IMOs) and key third-party firms—accelerating partnerships, strengthening producer loyalty, and positioning Nationwide as a trusted partner in the market. You’ll collaborate closely with sales to deliver the campaigns, tools and experiences they need in the field, ensure our brand shows up powerfully in this specialized space, and drive high-quality leads that fuel our ambitious growth goals. In this role, you’ll also...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/31/2026  
Senior Consultant Internal Audit, Analytic Engineering
As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is part of the Office of Internal Audit’s   Digital   Audit   team and will report to the   A VP, Internal Audit   Technology Audit leader . This role will   be responsible for   the following areas:   Lead the center of excellence within Internal Audit for the use of process mining capabilities by building process-related data models, the development of analytics, training auditors in the use of the   tools   and other related activities. As such, a strong technical acumen and strong partnership skills will be   required   Provide leadership...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/30/2026  
Consultant, Business Project Management
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Purpose This role provides communications, coordination, and execution support to the Chief of Staff and President of the Life business. The role enables effective leadership operations by translating defined priorities into clear communications, supporting cross‑functional execution, and maintaining disciplined follow‑through across leadership activities. The role requires strong business acumen, judgment, and relationships, while operating within clearly defined scope and direction set by...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/27/2026  
Guidewire PolicyCenter - Consultant Software Engineer
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Nationwide is looking for a Consultant, Software Engineer Tech Lead with 𝗱𝗲𝗲𝗽 𝗚𝘂𝗶𝗱𝗲𝘄𝗶𝗿𝗲 𝗣𝗼𝗹𝗶𝗰𝘆𝗖𝗲𝗻𝘁𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 to join our Underwriting teams and help advance our enterprise goal of becoming a world-class underwriting company. 𝗧𝗵𝗶𝘀 𝗵𝘆𝗯𝗿𝗶𝗱 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗯𝗮𝘀𝗲𝗱 𝗶𝗻 𝗖𝗼𝗹𝘂𝗺𝗯𝘂𝘀, 𝗢𝗵𝗶𝗼, (or remote for the right candidate) and blends hands-on engineering, integration work, and...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/27/2026  
Technology Innovation Consultant
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Enjoy the vibrant energy of the Arena District, working in-office on a hybrid basis. This position will be hired on a SuccessFlex basis. The hired associate must reside within 35 miles of the following location: Columbus: One Nationwide Plaza, Columbus OH, 43215  This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. It is our intention to fill this role in Columbus, Ohio,  however, on occasion,...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/10/2026  
Actuarial Consultant – Commercial General Liability Pricing - REMOTE
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Consultant – Commercial General Liability Pricing - REMOTE Are you an experienced actuary with a passion for pricing and a knack for data analysis? We are seeking a talented Actuarial Consultant to join our dynamic team and drive impactful pricing strategies in the realm of Commercial General Liability. Key Responsibilities: Leverage advanced actuarial methodologies to perform complex analyses and provide expert insights on actuarial models. Autonomously conduct rate reviews with a strong emphasis on commercial lines pricing. Participate in the P&C Actuarial Development...
Nationwide Columbus, OH, USA Full Time
Nationwide
04/03/2026  
Technical Director, Advanced Consulting Group (ACG) – Life Team
If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As the Technical Director, Advanced Consulting Group (ACG) – Life Team , you’ll play a pivotal role in helping financial professionals navigate the increasingly complex world of life insurance, wealth transfer, estate planning, and business planning. Your expertise in tax rules, planning strategies, and life insurance applications will empower advisors to deliver meaningful value to their clients — while supporting growth across Nationwide’s life insurance business. This position is hybrid in Columbus, Ohio for Central Ohio residents (3 days in office). Candidates located near any Nationwide office will follow the same hybrid schedule. Current...
Nationwide Columbus, OH, USA Full Time
Nationwide
04/02/2026  
Manager, Learning & Performance
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Annuity Modernization (AM) is an exciting multi-year effort to ensure the future success of our Annuity business! Over the next few years, AM will launch select products on a new policy administration system to address key business and technology risks. This work will enable multiple strategic outcomes, such as maintaining a diversified product portfolio, investing in talent/culture, and delivering an optimized experience.  Role Overview Our AM Training and UAT Lead will create and implement the...
Nationwide Columbus, OH, USA Full Time
Nationwide
04/02/2026  
Consultant, Communications
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Annuity Modernization (AM) is an exciting multi-year effort to ensure the future success of our Annuity business! Over the next few years, AM will launch select products on a new policy administration system to address key business and technology risks. This work will enable multiple strategic outcomes, such as maintaining a diversified product portfolio, investing in talent/culture, and delivering an optimized experience.  Role Overview Our AM Communications Lead will be the primary...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/31/2026  
Consultant, Internal Audit - Property & Casualty
As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please note that this is not a people leader position, you will be managing full scale audits.   This position will be on Internal Audit’s Property & Casualty (P&C) team. As a part of this team, you will have the opportunity to focus on audits pertaining to Property and Casualty’s core businesses, including Personal Lines, Commercial Lines, Excess & Surplus/Specialty, and Agribusiness. Performing both assurance and advisory engagements, you will focus on the business’ core operations, governance, compliance, and related information technology platforms. Whether you’re an...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/28/2026  
Consultant, Program & Change Enablement
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This individual contributor role is a key practitioner in program management and change enablement within our Shared Business Services Portfolio Activation team. This role will partner with a wide range of stakeholders across Nationwide Financial to support effective change management for critical initiatives within the Shared Portfolio. Strong candidates will excel at developing and driving change management strategies and tactics while managing client relationships through the disciplined...
Nationwide Columbus, OH, USA Full Time
Huntington
03/27/2026  
Information Architect - Data Governance COE
Description Summary: The Information Architect, Data Governance COE plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging Huntington’s data for self-service understanding. This role defines and enforces standards for data modeling, taxonomy, and semantic structures to ensure consistency, interoperability, and clarity across the organization. The Information Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks to enable trusted data usage. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures that drive adoption of the data catalog and deliver measurable value to colleagues. Duties and Responsibilities: Lead the development and maintenance of the data...
Huntington Columbus, OH, USA Full Time
Encova Insurance
03/25/2026  
Collaboration Engineer
The salary range for this job posting is $69,152.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance is seeking a Collaboration Engineer to work a hybrid schedule for either our Columbus, Ohio or Charleston, WV locations. Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team....
Encova Insurance Columbus, OH, USA Full Time
Nationwide
03/25/2026  
Consultant, Business Consulting (Salesforce Configurator)
Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Retirement Solutions (RS) Sales Technology team is driving a bold vision: an intelligent, connected sales ecosystem where Retirement Solutions Distribution associates are empowered by real-time insights, automation, and AI-driven guidance .  At the center of this transformation is Salesforce , integrated with advanced AI capabilities that anticipate needs, streamline engagement, and accelerate outcomes.   As a Business Consultant (Salesforce Configurator) , you will play a pivotal role in...
Nationwide Columbus, OH, USA Full Time
Nationwide
03/24/2026  
Consultant, Product Architect (Marketing Technology)
If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. As the Product Architect for Marketing Technology, you will shape our most critical blue‑chip investments across AI, data, and modern platforms (CDP, DAM, CMS), translating an ambitious Marketing strategy into architectures we can deliver. You’ll sit at the intersection of Marketing, Technology, and AI, setting guardrails and patterns that balance innovation with brand...
Nationwide Columbus, OH, USA Full Time
Huntington
03/20/2026  
Employee Benefits Sr. Account Executive I
Description Summary: The Employee Benefits Sr. Account Executive I is responsible for maintaining and growing relationships with key business clients. This role is critical in the development and deployment of our clients Employee Benefits Health and Welfare strategy. Needs to have a firm understanding of medical loss ratios, and key metrics that drive plan performance. Manages, coordinates and negotiates renewal pricing, review program outcomes and make recommendations for optimal performance.  Provides direction and guidance to account support staff ensuring deliverables and outcomes are in alignment with the defined client strategy.  Must be self-sufficient, detail oriented, success-driven, exceptional team collaborators with outstanding communication skills. This position is pivotal in maintaining and growing relationships within multiple levels of the organization and supporting Optimal Customer Relationships...
Huntington Columbus, OH, USA Full Time
Huntington
03/20/2026  
Technical Product Owner – Platform Enablement & Adoption
Description Summary: Join Huntington: Where Innovation Meets Excellence Huntington is seeking a passionate and customer‑centric Technical Product Owner / Solution Consulting superstar to lead our Platform Onboarding and Customer Success team. This role focuses on ensuring successful adoption of Huntington’s enterprise platforms—specifically the Google Cloud Platform (GCP)-based API Gateway, Enterprise Event Hub (EEH), and Enterprise Query Hub (EQH). You will work closely with internal engineering teams, delivery teams, and stakeholders across the bank to help them onboard to these platforms, adopt standardized capabilities, and realize the value of our enterprise solutions. As the Technical Product Owner for Platform Onboarding & Customer Adoption, you will help define the onboarding experience, simplify the path to platform adoption, and ensure our internal customers understand, leverage, and benefit from...
Huntington Columbus, OH, USA Full Time

 

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