24 customer service rep jobs found in Columbus

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Customer Service Representative provides essential support to...

Description Summary: The Edge Site Services Network Engineer's primary duty involves design and delivery of network solutions. Specifically designing a standardized network designs to meet the requirements of a Huntington Corporate Office, Campus, Branch or Mortgage office. This position also participates in the development of network and design standards, partnering with risk, security, and various other engineering teams on a frequent basis. This position is available to be filled at any Huntington Corporate office location Duties and Responsibilities: Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.  Documents small-to medium-scale projects and delivers presentations with minimal supervision.   Dissects complex situations and refocuses on critical technology tasks.  Must have a high degree of technical...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We’re looking for a motivated Data Engineer to join the NF Data Warehouse/Lakehouse team within Digital Back Office (DBO). This role involves the delivery of data solutions and managing data integration across various Nationwide Financial products. This is a great opportunity to work on impactful data solutions that support a wide range of Nationwide Financial products, including Annuities, Life, Retirement, and Corporate Solutions. In this role, you’ll help drive data integration efforts across platforms,...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. If you're passionate about being part of an organization that enables a Fortune 100 company to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you!  This Counsel position will support complex commercial and technology transactions within the Innovation, Contract Services, Marketing & Intellectual Property legal team.  Additional core functions include:   Drafting and negotiating a wide range of commercial contracts, with emphasis on procurement of technology (cloud,...

Description Summary: We are seeking an experienced Senior Business Analyst to join our Business Management Office (“BMO”) within the Office of the CIO at Huntington Bank. The BMO currently supports certain verticals within Technology, but over time, will support all verticals to provide the CIO with a full landscape of the business operations of Technology.  As the BMO grows to support all of technology, existing processes and reporting must be improved upon and automated to scale and be repeatable, where able.  The BMO seeks to hire this critical role to reinforce the existing team with both leadership and delivery of existing and routine deliverables while also looking for efficiency gains to scale. The ideal candidate will have at least 8 years of experience with analysis in both Finance and Operations, preferably within a financial services organization or within a technology line of business supporting a...

Description Summary: The Default Services Operations Specialist I provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us! Duties & Responsibilities: Handles assigned daily work queues that consist of collector requests. Late Fee waivers Repossession Forms Payment adjustments Payment research Processes delinquency extensions/Issues delinquency letters to specific states Processes incoming and outgoing mail Handles email requests Handles auto modification applications Refers escalated accounts to manager Performs other duties as assigned Basic Qualifications High School Diploma or GED required 1-3 years of work experience in a processing type function. Preferred...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Technical Specialist We're seeking a passionate and skilled Actuarial Technical Specialist to join our dynamic team. This role offers the opportunity to make a significant impact by leading product implementations and contributing to the development of innovative solutions. Core Responsibilities: Test and validate key values, ensuring seamless integration with our life insurance support systems. Collaborate with cross-functional teams to enhance our admin and illustration systems. Manage the flow of life support, including run support rate changes and repricing. Implement...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Skills/Competencies: Experience : Typically, 10+ years of proven experience in testing and monitoring. Extensive knowledge of business data and in developing data analytics projects, preferably using the Microsoft power platform. Relevant background knowledge of Private Placements, SEC Rule 38a-1 and state regulations as they apply to Life and Annuities business lines. Familiarity with state and federal regulations, policy provisions, state insurance department rules, and SEC/state securities regulations. Experience with forms...

Description Summary:    The Payment Support Specialist is responsible for managing client relationships and supporting the end-to-end payment experience, including platform setup, client and payee training, and ongoing support.  This role serves as a key liaison between client and the Product team, ensuring client feedback, issues, and enhancement opportunities are effectively communicated and addressed.  Key responsibilities include managing tenant and case support, monitoring client activity and payment success metrics, providing invoicing, and billing support, and advocating for continuous improvements to the client experience.  This role also involves completing ad hoc reporting, supporting rebate reconciliation, and assisting with operational and product-related initiatives as needed.  Successful candidates will demonstrate critical thinking, problem-solving, attention to detail, analytical and strategic...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This team supports the systems, insights, and operational tools that power Talent Acquisition, associate recognition, listening programs, culture initiatives, and enterprise workforce insights. The work influences leaders across Nationwide and help shape how associates experience work every day. The Specialist, Business Consulting - Data Insights will build the dashboards, applications, and automated workflows that help leaders understand what is happening and decide what to do next. This includes translating complex data into clear visual stories and building a Power App that simplifies a process for hundreds of associates. This role will design and...

Description Overview The Group Product Manager for Pricing leads the strategy, development, and performance of the bank’s enterprise pricing frameworks within the Treasury Management (TM)organization. This senior leader oversees a portfolio that includes pricing optimization tools, earnings credit rate (ECR) strategy, account analysis, and pricing governance across all TM service offerings.  This role blends product mastery, financial acumen, and cross‑functional leadership to ensure the bank delivers competitive and profitable services. Key Responsibilities Product Strategy & Portfolio Leadership • Own the multi‑year product strategy for TM pricing and profitability frameworks. • Lead a team of product managers responsible for ECR and account analysis surrounding TM services. • Monitor market trends, regulatory developments, and competitive dynamics to inform product direction and pricing strategy....

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a Specialist role on the Business Consulting team within Nationwide Financial. Key Responsibilities: Provide expert support and troubleshooting for critical financial operations back office applications, ensuring smooth operations of mutual fund pricing, trading, reconciliation, performance, and portfolio management. Collaborate with Treasury Services to ensure accurate and timely disbursements and tax reporting. Analyze financial data and generate insightful reports to support decision-making processes. Continuously seek opportunities to improve operational efficiency through...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role provides dedicated project management support to build and support ongoing delivery for India-based procurement.  The associate will own the integrated project plan for procurement and serve as the central coordination point for planning and running workstreams for India procurement operations. Responsibilities include planning and running workstreams, defining scope and milestones, coordinating cross-functional resources, and maintaining clear, consistent communication across time zones....

Description This Process Administrator position provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us! Duties & Responsibilities Under minimum supervision, perform a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. Receives, classifies, reconciles, interprets, consolidates, maintains and/or summarizes multiple sources of records, files or documents. Compiles regular and special reports drawing data from a variety of sources. Exchanges information and resolve problems where multiple non-standard solutions are available. Refers unusual cases to team leader or supervisor. This position is...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days (Wednesday & Thursday) per week. This role does not qualify for employer-sponsored work authorization.   Nationwide does not participate in the Stem OPT Extension program. Be at the forefront of building our new cloud-native Annuity Data Platform. If you’re passionate about modern data platforms and leading strong data engineers, we invite you to apply for this role in the Annuity Modernization program....

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is responsible for leading and managing a highly technical operations team to ensure outstanding service for internal and external partners across both the Emerging Markets and Government/Institutional sectors. Key Responsibilities: Manage vendor relationships Identify process improvements Provide coaching and feedback Respond to service issues to maintain high client satisfaction Ideal Candidate: Experience with establishing and maintaining inbound payroll/census...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. As a Senior Digital Consultant in our P&C Marketing organization, you'll be at the forefront of transforming how we connect with valued distribution partners to drive mutual success. Your mission? Craft seamless, integrated digital journeys that drive agent satisfaction and loyalty, while contributing to Nationwide growth and retention goals. What You'll Do: Champion Personalized Experiences : Activate Nationwide’s value proposition by implementing tailored digital journeys that align to the unique needs of distribution partners and their customers. Empower Through Data : Understand the agent journey and develop a data-driven content strategy...

Description Huntington Bank is seeking a visionary and execution-focused Technology   Director in the Data Management Services organization to lead technical innovation in our data testing activities. Huntington continues to scale and modernize requiring more sophisticated methods for protecting data assets. This role oversees creation of processes, technology solutions, and controls necessary to administer test data for PI Customer related information. Establishing procedures and technical solutions in the Data Mastering Services organization that would expand across Enterprise Technology. This role will help define the strategic roadmap for test data generation and be accountable for delivering high-impact, compliant, and scalable test data solutions. This role requires close collaboration with the  Chief Data and Architecture Office, Data Scientist organization, as well as, technology peers in driving...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. About the Role: As the Technical Director, Advanced Consulting Group (ACG) Annuity Team, you'll be at the forefront of helping Americans prepare for and live in retirement.  Your expertise in the tax rules of nonqualified annuities and IRAs will help financial professionals and other Nationwide partners deliver real value for our business.  This is a fully remote position! What We're Looking For: Expertise: Deep knowledge of the tax rules impacting nonqualified annuities and IRAs is required. Extensive knowledge of annuity products and experience with the income and estate planning needs for the agricultural community are pluses....

Description This employer will not sponsor applicants for the following work visas: F-1 student, H-1B worker, O-1 worker, TN worker, E-3 worker. Applicants must be currently authorized to work in the United States on a full-time basis. Job Description Summary The Kubernetes, Container Security & AI Runtime Protection Cybersecurity Engineer provides design and engineering expertise for the Cybersecurity organization to application support teams delivering external and internal services. A successful candidate can bring their expertise in Kubernetes, containers, and DevOps practices to our Cybersecurity team. If you're passionate about securing cloud-native applications, infrastructure, and emerging AI technologies, this role is for you! In addition to container security, this position offers an exciting opportunity to drive AI runtime security for internal Large Language Models (LLMs) and...