20 customer service rep 1 jobs found in Columbus, OH

Description This is an in office role with preference for a candidate to sit in Columbus, Cleveland, Pittsburgh or Detroit. May consider other corporate office locations in the Huntington footprint. Summary: The Business Analyst - Sr leads assigned projects and/or provides advanced specialized consultative support to other team members for assigned business process and/or system(s) that are typically more complex and of a larger impact to the company.  Duties & Responsibilities: Maintains in-depth knowledge of business processes and applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).  Analyzes existing processes and systems and identifies technical or procedural improvements.  Recommends business practices to optimize use of business process/system(s). Develops operational procedures for products, services and systems.  Designs...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Retirement Solutions is focused on helping more people prepare for and live in retirement by delivering strong recordkeeping capabilities, effective service, and business solutions that support better customer (Advisor, Administrator, Consultant, Plan Sponsor and Participant) outcomes.   This role ensures that we deliver those outcomes prioritized in the RS Portfolio through driving complex initiatives, connecting business strategy to execution, and partnering across business, operations, technology,...

Description Summary: The Financial Recovery Rep develops workout strategy on classified (special asset) loans to minimize losses on a commercial loan portfolio.   Position is contacting customers with delinquent loan payments, negotiating loan collection and/or restructuring, and recommending/overseeing litigation, liquidation and forecasting charge off and non-accrual.    Duties & Responsibilities: Contact customers by phone to cure past due loans Identify reason for payment default Identifies position and remedies relative to bankruptcy cases Develops workout strategy to minimize non-accruals and charge offs.   Increase recovery opportunities on current loan portfolio Document and maintain a complete and accurate record on accounts Establishes effective controls and processes to ensure risks are measured, monitored and controlled Oversees complex cases involving defense lawsuits.   Provides...

Description Summary: Under general supervision, a Dispute Specialist 1 researches and resolves disputed transactions daily, including fraud and non-fraud transactions, rejected transactions originating from use of a debit or credit card or an electronic payment (ACH, Zelle, Bill Pay).  Initiates appropriate action to resolve disputes, ensuring potential financial risk to Huntington in mitigated, utilizing available resources and minimizing any negative impact on the customer experience.  Relies on instructions and pre-established guidelines to perform the functions of the job.  This position is typically cross trained to perform various functions in the area. Duties & Responsibilities: Analyze and resolve fraudulent fraud & non-fraud, merchant or errors on Zelle, ACH and other electronic payment disputes  Administer dispute decisions making customer account adjustments.  Process disputes...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Sr Consultant, General Liability Pricing (Agribusiness & E&S) - REMOTE If you’re a P&C actuarial professional looking to own a portfolio, influence general liability pricing strategy, and work with modern tools in a highly collaborative environment, this role is designed for you. Own a High-Impact Portfolio Take lead actuarial responsibility for one of Nationwide’s portfolios, driving pricing strategy for a complex, growing book of business. Serve as the primary actuarial contact and spokesperson for your portfolio with underwriting, product, finance, reserving, and...

A company built to serve you. It's your career, Shelter it! Regional Catastrophe Adjuster $23.82-$33.38 minimum starting pay Job Level - Individual Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. This is a position where the adjuster works from home, living in and servicing the Indiana and other state within the region to include Illinois, Indiana, Kentucky and Tennessee. Some travel will be required to assist in our regional area as needs arise. Home office equipment and company vehicle provided. What You Will Be Doing: Handles insurance claims for property damage within an assigned region, traveling to other locations as needed....

Description The Automation Developer Analyst requires an aptitude to learn or a proficiency in test automation tools, functional testing, regression testing, integration testing and understanding of TDD and ATDD. The Automation Developer must have the ability to translate user stories and design specifications into quality automated test cases. To be successful the candidate must be driven and well-organized, with strong learning and training abilities. It is essential for the individual to be self-motivated and tenacious, thrive in a collaborative, fast-paced environment, and complete tasks to agreed schedules. This resource must also have a solid background and understanding of industry standard automation and manual testing, quality assurance methodologies and automation solutions. The Scrum Team will look to this individual to assist in software releases on an on-going basis and coordinate the tasks and...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This position is responsible for sourcing third-party data used in insurance underwriting and claims, including development and execution of category strategies. Data categories include but are not limited to credit reports, motor vehicle records, loss history, and other external risk signals that support informed business decisions. The role partners closely with underwriting, claims, legal, privacy, and technology teams to understand business needs, evaluate supplier capabilities, negotiate service levels...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role goes beyond analysis to deliver actionable recommendations, lead program strategy and performance, make underwriting decisions, and drive initiatives from problem identification through execution—while maintaining full accountability and aligning outcomes at both program and portfolio levels. Candidate should have the following: Extensive E&S property underwriting experience in program/MGA environments across domestic and international...

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Internal Audit Consultant is responsible for the oversight, governance, and continuous improvement of Internal Audit policy, methodology, and audit practice to help ensure work is performed consistently and in conformance with the IIA Global Internal Audit Standards, internal methodology, and quality expectations. This role maintains policy and practice guidance, monitors adherence, supports governance forums, and partners with audit teams and Quality Assurance to address methodology issues, remediation needs, and changes in professional standards. Lead the governance and maintenance of...

Description Summary: A Lock Desk Specialist will review/process work items and re-price as applicable. S/he is accountable for achieving the pricing benchmark as established by management and will work with Capital Markets and production personnel to minimize the use of extension fees and any other fees/costs that reduce profitability. S/he will communicate an outgoing and friendly professional demeanor not only to customers but to colleagues as well. *Job must be onsite, in office 4 days, and can only be filled in one of these locations, Columbus, OH, Port Huron, MI, Detroit MI, Boardman, OH, Byron Center, MI, Tupelo, MS or Dallas TX. Duties & Responsibilities: Work Items for Retail, TPL, Correspondent and Broker. Process lock extension and shortages. Manual changes including extensions, LLPA and loan criteria. Assist with Retail, TPL, Broker, Correspondent and HELOC Channels. Assists...

Description Summary: The Senior CI Analyst leads assigned projects and/or provides advanced specialized consultative support to other team members for assigned business process and/or system(s) that are typically more complex and of a larger impact to the company.    Duties & Responsibilities: Works with business owners to maintain in-depth knowledge of business processes and applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s).  Analyzes existing processes and systems and identifies technical or procedural improvements.  Recommends business practices to optimize use of business process/system(s). Develops operational procedures for products, services and systems.  Designs processes to meet regulatory requirements.  Develops and generates special and ad hoc reports.  Provides technical support to...

Description Summary: The Credit Analyst position is an entry point and career development position within the fast-paced and highly analytical Commercial Banking environment at Huntington. This position generally leads to a career in commercial banking as a portfolio manager,  relationship manager or credit administration officer.  We're looking for a self-starter and creative thinker who wants to grow with us. Duties and Responsibilities: Work directly with relationship managers, portfolio managers and credit officers to expand market share, enhance relationship return, serve our customers, and protect the quality of the Bank's loan portfolio. Gather and analyze financial and business information to determine a prospective or current borrower’s credit worthiness in accordance with the Bank’s credit policies and risk appetite. Assist in the preparation of screening, underwriting and approval documents,...

Description Summary: As a Consumer Direct Loan Originator, you're more than just a financial resource for our existing customers; you're their partner in creating a brighter future. Huntington has an extremely loyal customer base, a reputable standing in the community and far-reaching brand awareness. You'll be working in a fast-paced and exciting professional corporate environment selling Consumer Lending and Financial products while providing sound financial advice based on a full understanding of the needs of our customers. In addition, you'll work cooperatively with other channels throughout the organization as you sell or refer the full spectrum of banking products and services Huntington has to offer. We are looking for candidates with the natural ability to self-monitor, stay on task, execute and follow a structured regimen with little supervision. We encourage employee performance and reward outstanding...

AVP & Reliability Engineering - IE05HE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Reporting to the VP of Reliability Engineering under CTO, the AVP of Reliability Engineering will have end-to-end accountability for the reliability of all IT services within Claims, Contact Center, Billing, Premium Audit, Publishing, Identity Access Management and Shared Digital Enablement Services.  This leader will be accountable for building, adopting, and maturing the Reliability Engineering (RE) tools, practices, and automation of DevSecOps to enable Build to Run model of the future on the cloud.   He/she will lead a team of five direct reports and about 15-20 onshore and offshore engineers and vendor production support resources....

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to: Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss. Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage. Follow claims handling procedures...

Description Overview:   Our Enterprise Data and Analytics team is growing, and we're seeking an outstanding Senior Data Scientist to support and scale our continually expanding sponsorship portfolio. At Huntington, you will leverage machine learning, segmentation, and statistical inference on huge data sets to improve how we understand our customers and the communities we serve. Our goal is to be the Best performing Regional Bank in America, and we need data and analytics to meet that goal. As we advance our data science and analytics capabilities, we want experts in modeling complex business problems and discovering business insights using statistical, algorithmic, mining, and visualization techniques. The Senior Data Scientist contributes to building and developing the organization’s data infrastructure and supports the senior leadership with insights, management reports, and analysis for decision-making...

Description Overview The Sr Treasury Management Portfolio Manager for Pricing leads the strategy, development, and performance of the bank’s enterprise pricing frameworks within the Treasury Management (TM)organization. This senior leader oversees a portfolio that includes pricing optimization tools, earnings credit rate (ECR) strategy, account analysis, and pricing governance across all TM service offerings.  This role blends product mastery, financial acumen, and cross‑functional leadership to ensure the bank delivers competitive and profitable services. Key Responsibilities Product Strategy & Portfolio Leadership • Own the multi‑year product strategy for TM pricing and profitability frameworks. • Lead a team of product managers responsible for ECR and account analysis surrounding TM services. • Monitor market trends, regulatory developments, and competitive dynamics to inform product direction and...

Description Summary: The Senior Product Manager has responsibility for the design, development, and marketing of  products for one or more divisions, product lines, or market segments.  Duties and Responsibilities: Work closely with the Group Product Manager to manager, monitor, and enhance Enterprise Payments products and services Reviews and modifies existing products to maximize profitability and meet customer needs.  Oversees tasks associated with new product development and works with business units to introduce and sell the product on an ongoing basis.  Work with the Group Product Manager to d evelop and oversee the production of marketing materials, advertisements, direct mail, and/or other communications.  Evaluates products and recommends changes in the product or marketing strategy. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree...

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Payroll Territory Manager (PTM), you will report to the Payroll Division Manager (PDM).  Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other Auris products and services, and...