47 customer service specialist jobs found in Columbus

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a hybrid work opportunity. #LI-CP1 Job Description Summary Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work collaboratively, across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you! As a Specialist, you'll provide extraordinary care as you address complex inquiries from associates, leaders, and human resources business partners as well as former associates, retirees, contractors, and vendors. You’ll perform...

Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   $2,500 Sign-On Bonus Payment Terms: $1,000 paid after 30 days of employment, $1,500 paid after 90 days of employment. Position Schedule / Shift:  Monday – Friday (8:30am to 5:30pm)  Position Summary:  Drive meaningful growth as a Field Life Agent by building relationships, developing leads, and helping members protect their futures through Life, Health, Annuity, Membership, and Financial Services products. In this role, you’ll combine consultative sales, strong product knowledge, and exceptional customer service to uncover needs, close sales, and achieve production goals. You’ll also collaborate with branch partners to maximize referrals, cross-sell opportunities, and long-term member satisfaction.  Key Responsibilities:   Sales & Business Development  Solicit and sell Life & Health insurance and Annuity products under minimal supervision primarily within ACG...

Description This position will be located at 5555 Cleveland Ave Columbus Ohio. The hours will be from 10am-7pm Summary: Under direct supervision an Operations Specialist I, the Process Specialist - OPS performs various functions that are routine to moderately complex in nature. These include but are not limited to sorting, processing, researching, extracting, scanning, data entry and filing documents. This position should be able to adapt to change, process changes, and schedule changes, etc. per business need, working in a fast paced, high volume production environment, as well as provide the best customer service by meeting service level standards with a service heart attitude. Duties and Responsibilities: Completes daily and recurring work in a timely manner. Compiles regular reports as needed. Exchanges information and resolves problems that are somewhat routine with solutions based on past...

Description Manages, investigates and resolves assigned high severity Property Loss claims under limited supervision. Provides policyholders with exceptional customer service. May assist Customer Claims Representatives with in-person inspection/policyholder contact where necessary. Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Responsibilities: Investigates, determines coverage of loss and adjusts all elements of Property Loss claims of high severity. Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope high severity losses and/or large losses. Works with Liberty network contractor in the appraisal process of claims and participates in...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Summary: The Mission Critical Project Coordinator is responsible for overseeing the daily operations, maintenance, and reliability of critical infrastructure systems in the facility. This role leads a team of technicians and contractors in maintaining uninterrupted operation of electrical, mechanical, HVAC, network cabling and backup power systems that support 24/7 mission-critical operations. This position ensures all maintenance activities are performed safely, efficiently, and in compliance with...

Description Summary: The Business Banking Closing Specialist provides administrative support for the Sales Team and is responsible for the providing quality customer service through day to day interaction between Huntington and the client, coordinating the closing of Business Banking Loans. Obtains all necessary collateral reports and information required to meet the terms and conditions of credit approval. Duties and Responsibilities: Generate term sheets / commitment letters, communicate with customers, order all 3rd party reports and title work, track expenses and fees, engage legal counsel for trusts, deed restrictions, and unique language, collect items required to clear conditions to close, and drive a deal toward closing. Provide administrative support for the Business Banking Sales Team and is responsible for the day to day interaction between Huntington and the client, coordinating the closing of...

Description Summary: The Quality Review Specialist will be responsible for the review work associated with the segment's quality assurance program including pre-closing process assurance and post-closing quality reviews. All aspects of Business Credit Underwriting, due diligence, SBA, and loan closing are subject to quality assurance. The ongoing process design, reporting, adherence to regulation and compliance, direction of policy, and delivery of credit products are influenced by the measurement and results of the QR program. The Quality Specialist is expected to be a subject matter expert in the process that they are reviewing and provide oversite feedback to the segment's adherence to their policies and procedures. Duties and Responsibilities: Review QR workflow queue at the deal level. Analyze the in-process (pre close) or post-closing adherence to policy, procedure, and process. Using standard...

Description Summary: This Process Administrator position provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us! Duties & Responsibilities: Handles assigned daily work assignment that consist of collector and HomeSavers requests. Payment research and posting Issues delinquency letters Issues phone number update and payment plan letters Processes HomeSavers applications Runs and monitors delinquency scripts Processes incoming and outgoing mail Research delinquent taxes and legal documents. Prepares Foreclosure Referrals for Consumer Accounts. Handles email requests Refers escalated accounts to manager Position will cross-train to other products...

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree Preferred...

Description Summary: The Commercial Loan Services Specialist 2 responsibilities may include, but are not limited to, processing payments and advances, initiating wire transfers, balancing loans in line with participated banks or other entities, processing and resolving complex research transactions, reviewing and as needed, correcting loans for financial and collateral data, lien perfection and monitoring and processing of various suspect and maintenance reports. Duties & Responsibilities: Monitor suspect, maintenance reports, and CLS general ledgers daily for resolution. Ensure outages are corrected within provided Service Level Agreements Process incoming and outgoing wire transactions. Process financial transactions and balance batches of work. Receive and interpret loan documentation which may include advice from a participant bank or other agency. Maintain acceptable quality standards through...

Description Job Title :  IS Technical Specialist Req. ID # R0075364 Organization Name : The Huntington National Bank Job Location: 7 Easton Oval, Columbus, OH 43219 Detailed Description Support Commercial Digital IT team to design and implement customer-facing digital applications for our commercial customer segment. Deliver Digital Commercial capabilities related to Rich Internet Application (RIA) and design and implement complex IT solutions that are in line with the enterprise architecture roadmap using React, Angular and Java. Develop user interfaces for modern Rich Internet Applications with front-end technologies. Build and design solutions for web portal for Commercial Digital Channels team using React, Angular, Java, and REST APIs. Write, test, and document JavaScript, HTML, and CSS. Develop application code and unit test using React, Angular, Rest Web Services, and Java technologies to ensure...

Description Summary: Responsible for managing incoming Draw and Advance Requests from Regional Banking Customers. This role ensures customers are within their project budget and all applicable documentation is collected and retained. This position can be held at any Huntington corporate location. Duties and Responsibilities: Supports Regional Banking production by managing post loan booking customer draw requests within a timely manner and may manage the pre closing collection of necessary documents. Appropriately reviews and organizes pertinent documentation and information for the advance request to ensure within budget and availability of funds. Adheres to policy and procedures regarding Customer callback and authentication. Requests could include draw requests with more complexity and may include limited real estate or leasehold projects.  Construction requests may be moderately complex (i.e. -...

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providing multi-branch support helps you to gain additional experience and exposure to customer interactions that will enhance your knowledge and skills and allow you to be an excellent resource for branch colleagues across the region. Colleagues on the ACES team will have the opportunity to travel between local branches and will need to be adaptable to work in different locations that can change daily. Dependability is a key component of the role and colleagues on the ACES team must have access to reliable transportation to facilitate working in multiple branches. ACES will be culture carriers, creating impact into each branch that they visit. One of the many benefits of this role includes having a...

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters and will lead code development within the Payments Organization. We are seeking an experienced tech specialist with strong engineering skills (Java/API development) and deep GCP expertise to support our Enterprise Payments platform. This role focuses on building cloud‑native services and user experiences, system integration, and production support in an agile environment, enabling high‑volume charge card origination, card servicing, payment processing, and expense management capabilities. The ideal candidate brings strong hands‑on experience with Java (e.g., Spring/Spring Boot), designing and implementing secure APIs (REST; familiarity with API management such as Apigee/API Gateway), while collaborating closely with product, business, and enterprise IT partners. Experience with...

Our highly trained Account Executives present specialized commercial insurance, 401K, and life insurance products that are perfectly designed for the industries we serve. You’re not just in it to win it. You want to crush it every time. Because that’s what our sales professionals do. Not just anyone has what it takes to build strong and profitable relationships. If you’re a unique performer, Sentry offers a career opportunity that soars beyond commercial insurance sales. We provide everything you need to carve out a sales career filled with success and purpose, including: High earning potential with base salary, commissions, monthly/annual incentives, plus recognition trips Outstanding benefits and a 401(k)-program matching dollar for dollar up to 8% Opportunities for professional development and growth Outstanding training and support An industry-leading line of products and services Total currently estimated projected compensation range for...

Description Summary: The CRE Loan Closing Specialist Sr. is responsible for initiating and driving the loan closing process, and for the integrity of the loan closing, due diligence, and documentation while managing and expediting complex and concurrent processes and organizing all necessary documentation to finalize complex Commercial Real Estate loan transactions. The CRE Loan Closing Specialist Sr. ensures accuracy, compliance with regulations, and coordinates activities, decisions, and communications with various parties involved, such as lenders, borrowers, legal teams and other third parties.  This position involves meticulous attention to detail and a thorough understanding of Commercial Real Estate loan terms including legal concepts, collateral acceptability, and final closing conditions. Expertise in review and interpretation of deal structures and legal documentation along with working through “gray...

Description Summary: Our team directly support analytics activation for the bank. Applications we support continue to significantly contribute to bank's top line. We use cloud native application practices and modern data approaches to deliver performant software used by all channels. We are looking for a strong back-end developer with cloud engineering background or certifications and a keen interest to learn new technologies/AI to join our team. Basic Qualifications: Bachelor's Degree. 7+ years of development experience using Java, building API enabled apps and event driven architecture. Ability to write SQL queries and stored procedures, knowledge of using databases including Oracle, Snowflake. 2+ years of production support, infrastructure engineering or administration experience. Experience with or good working knowledge of DevSecOps; Kubernetes or other container-based technologies...

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree Preferred...

Client Support Specialist – Standard Commercial Lines Location: Ohio, Kentucky or Florida Employment Type: Full-Time, Hybrid, based in one of our locations Why Join Us? Build a rewarding career in the commercial insurance industry with opportunities for growth and advancement. Work in a supportive, collaborative environment focused on teamwork and exceptional client service. Take advantage of ongoing training, licensing support, and continuing education opportunities. Gain valuable experience with commercial insurance operations, carrier systems, and diverse client accounts. Develop your technical insurance expertise while expanding your professional skills and industry knowledge. Position Summary We are seeking a Client Support Specialist who provides administrative and technical support to the Commercial Lines Department by assisting with the daily processing of incoming and outgoing business activities. This position partners closely with Commercial...

Description Summary: This is an exciting opportunity to join the fast-paced, Commercial Banking Sales Enablement Team as a Commercial Sales Enablement Specialist II. We provide critical support to sales teams across Huntington's footprint to drive sales execution and results. This team is responsible for key functions such as research and insights, proposal development, RFP responses, relationship reviews, sales tools administration and more. Duties and Responsibilities: Providing strategic sales support/fulfillment to sales colleagues across Commercial Banking business segments in the form of process management, coordination and execution. Contributes to the creation, writing, and editing of RFP responses from prospective/current Commercial Bank customers with emphasis on: conducting a scope discussion with the relationship manager and subject matter experts to qualify and understand the RFP opportunity;...