89 customer service team lead jobs found in Columbus, OH

Description Job Summary: As a Treasury Management Advisor III - Corporate, you will play a pivotal role in driving the growth and success of our treasury management business at Huntington Bank. You will deliver sophisticated treasury solutions tailored to complex business needs and take full ownership of the sales cycle for cash management, liquidity, card, and merchant services deals. This includes the full sales cycle, from initial prospecting and consultative discovery through proposal, negotiation, and implementation. In this role, you will act as a trusted advisor to both clients and prospects, providing insightful guidance and strategic advice on treasury management practices. Your ability to understand and anticipate the unique requirements of each client will be crucial in delivering value-added solutions that enhance their financial operations. Duties & Responsibilities Strategic...

Description Summary: The Retail Regional Manager is responsible for directing the development and execution of the Retail Banking strategy to meet financial goals for a large geographic market’s sales and service delivery channels. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  Duties and Responsibilities: Operating income, balance sheet growth, checking household growth and cross sell for the Retail Area. Oversees consumer banking sales and service for up to 175 branches. Develops and implements a retail banking strategy to meet the group's financial and sales goals. Branch management, facilities, security, sales and service of all...

Description Summary: The Product Manager - Merchant Services is responsible for managing, building, and launching new merchant services products in assigned customer segment(s) to drive revenue growth that aligns with business growth. This includes identifying new product opportunities, preparing business cases, managing product profitability and contributing to the strategic growth of the product line. Duties and Responsibilities: Drive merchant services products assigned customer segment(s). Collaborate with partners to drive job initiatives, product integrations, and mutual growth. Lead the onboarding process for new partners, ensuring they have the necessary resources and support migration. Define and execute the product strategy for the assigned customer segment, including pricing models, revenue-sharing agreements and profitability analysis. Manage the product P&L. Identify and evaluate...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a highly skilled Electrician? Join Nationwide today! Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Technical Specialist,...

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...

Description The Director, Marketing & Advertising Channels is responsible for leading the vision, strategy, and execution of marketing initiatives across Huntington.com. This highly visible role ensures our public website reflects enterprise marketing strategies, meets business goals, drives customer acquisition, and supports deeper engagement with existing customers. This leader will prioritize and manage the website enhancement roadmap, oversee experimentation and optimization initiatives. A strong communicator and collaborator, this colleague partners with business and marketing stakeholders to translate strategy into website experiences. The ideal candidate combines digital strategy expertise, strong analytical acumen, and tactical execution experience to create best-in-class digital experiences. Key Responsibilities Strategy & Leadership Lead the strategic direction for Huntington.com to support...

Description Huntington is accelerating a client‑centric digital transformation across the Commercial Bank. Digital is a core enabler of our growth strategy, powering modern, intuitive, and data‑driven experiences for our clients and colleagues. We are seeking a strategic, execution‑driven Director of Digital Product Operations to steer our digital organization towards achieving business objectives and measuring results.   This is a vital role in the Digital Organization responsible for implementing connectivity across the product groups and managing structures and routines that enhance coordination for clarity and efficient delivery. You will lead the product operations team to establish the frameworks, processes, insights, and rituals that enable Product teams to work smarter, move faster, and deliver high‑value experiences for our customers. Duties and Responsibilities: Operationalize the Product Operating...

Description Summary: We are seeking an exceptional Principal Security Engineer to serve as the principal technical authority and leader for our enterprise security SIEM and data ingestion stack. This individual will lead a team of security engineers in architecting, implementing, managing, and operationally supporting mission‑critical tools that protect the bank, detect threats in real time, ensure regulatory compliance, and maintain resilient operations. The role requires deep, hands‑on expertise across SIEM and data ingestion platforms, as well as advanced network security technologies, combined with proven leadership in guiding engineers through complex projects. You will drive innovation, automation, optimization, and strategic roadmap execution while collaborating closely with CSOC, incident response, risk and compliance, infrastructure, and application teams. This position is onsite and available to...

Description New Job Description: Position Summary: We are seeking a seasoned Application Architect to help drive the architecture and strategy of a Customer Master Data Management (MDM) application within the banking domain. This role is critical in ensuring the integrity, scalability, and alignment of customer data systems across the enterprise. The ideal candidate will possess deep technical expertise, strong communication skills, and a strategic mindset to drive architectural decisions that support business goals and regulatory compliance. Key Responsibilities: Architecture & Strategy Design and maintain the Customer MDM Application Roadmap, including goals, patterns, and technologies. Develop and deliver Architecture Products such as Solution Approaches, Recommendations, and Technical Roadmaps tailored to banking data needs. Align application architecture with Enterprise Architecture and...

Description This role will be onsite at our Easton office in Columbus, OH preferred (or in Minnetonka, MN or Charlotte, NC or Dallas, TX)   The Sr Service Delivery Manager, Software. for the IT CLOCS Team will manage Information Technology including design, development, integration, and support of applications and staff and\or subordinate managers and supervisors that support Huntington’s Corporate Communications, Enterprise Risk, and Compliance teams, while helping to ensure consistency with company strategy and goals.    The candidate will assist in development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. The candidate is responsible for end-to-end technology project execution including resource planning. Contributes to financial transparency across IT (including initiatives and base operations) for the Business Segment(s)....

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We are seeking an operationally strong engineering leader who will lead: the NF Web Platform (ISC/SSC) critical to servicing members and distribution partners the NF Digital Marketplace team with the vision of making it amazingly easy for our partners to discover and consume our digital and data products and to meet them where they are. This role is central to the Partner Ecosystem technology priority , with high visibility across NF business and technology leadership The ideal...

Description This role will be onsite at our Columbus, OH office, or can be filled in other corporate locations. Summary: As Huntington executes our Retail Banking Long-range Plan and positions the company for growth through market and geographic expansion, we must ensure that our physical spaces meet the evolving needs of our customers, colleagues and communities.  The Physical Channels Innovation Product Manager is at the forefront of this strategy.  The individual will be responsible for identifying new capabilities that support the bank’s business objectives of delivering Category of One Customer Experiences, being known for personalized advice, and growing through improved execution and thoughtful investments.  They will lead initiatives through all phases of the project delivery lifecycle, beginning with ideation to business case approval to User Acceptance Testing and ultimately to Pilot and...

Description This role will be onsite at our Gateway office in Columbus, OH (or in Grand Rapids, MI) Summary: The Data Center Raised Floor Engineer 3 's primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request. Primary duties include overseeing daily data center operations, leading teams of SmartHands technicians while ensuring consistent execution of standards, procedures, and best practices. The role includes supervising facility operations such as power, cooling, cabling, and Colo assigned SmartHands services. Ensures rapid incident response, drives up time and SLA compliance, and leads change control, root cause analysis, and long-term corrective actions. Handle capacity planning by forecasting space, power, cooling, storage/network infrastructure.  Collaborating with facilities and engineering to support expansions or infrastructure...

Description Summary: We are seeking an experienced Senior Business Analyst to join our Business Management Office (“BMO”) within the Office of the CIO at Huntington Bank. The BMO currently supports certain verticals within Technology, but over time, will support all verticals to provide the CIO with a full landscape of the business operations of Technology.  As the BMO grows to support all of technology, existing processes and reporting must be improved upon and automated to scale and be repeatable, where able.  The BMO seeks to hire this critical role to reinforce the existing team with both leadership and delivery of existing and routine deliverables while also looking for efficiency gains to scale. The ideal candidate will have at least 8 years of experience with analysis in both Finance and Operations, preferably within a financial services organization or within a technology line of business supporting a...

Description Summary: Seeking a Sr. ETL/Data Warehouse Lead to help with the design, development, and support around ETL and Data Warehousing framework. Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree 5+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree 2...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: Managing portfolio of high value consumer and...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Step into a high-impact role at the center of Nationwide’s annuity growth engine. As a   Sr Consultant, Marketing Management   supporting our specialized channel, you’ll own the marketing strategy for independent marketing organizations (IMOs) and key third-party firms—accelerating partnerships, strengthening producer loyalty, and positioning Nationwide as a trusted partner in the market. You’ll collaborate closely with sales to deliver the campaigns, tools and experiences they need in the field, ensure our brand shows up powerfully in this specialized space, and drive high-quality leads that fuel our ambitious growth goals. In this role, you’ll also...

Description Summary: The Market Execution Leader plays a critical role in enabling excellence across a large retail banking market. This leader drives consistent execution of strategic priorities, sales and service behaviors, operational routines, and performance outcomes across all branches in the market. By providing scale, structure, and insights, the Market Execution Leader enhances the effectiveness of the Market Retail Executive and ensures alignment across teams, tools, and initiatives. Duties and Responsibilities: Performance, Sales & Growth  Lead execution of sales strategies and key performance priorities across the market’s retail branches. Monitor market‑level performance metrics, identify trends, and translate insights into targeted actions. Drive productivity and help ensure consistent adoption of sales processes, client engagement practices, and growth initiatives. Partner with branch...

Description Summary: The Information Architect, Data Governance COE plays a critical role in designing and maintaining the enterprise information architecture essential for cataloging Huntington’s data for self-service understanding. This role defines and enforces standards for data modeling, taxonomy, and semantic structures to ensure consistency, interoperability, and clarity across the organization. The Information Architect partners closely with business and technology teams to develop and maintain the enterprise data domain model and ontologies that support governance frameworks to enable trusted data usage. Success in this role requires the ability to translate complex theoretical concepts into scalable, governed information structures that drive adoption of the data catalog and deliver measurable value to colleagues. Duties and Responsibilities: Lead the development and maintenance of the data...

Description Summary: The IS Technical Specialist provides technical and consultative support on the most complex technical matters.  Duties and Responsibilities: Analyzes, designs, and develops systems based upon user specifications.  Provides technical assistance in solving hardware or software problems.  Possesses an in-depth knowledge of and works with the technical tools available for systems development and support. Maintains and demonstrates knowledge of technical industry trends, particularly as they apply to Huntington.  May assist with identifying training needs or with training of less experienced staff.  May serve as project leader for specific projects. Performs other duties as assigned. Basic Qualifications: Bachelor's Degree or related experience. 5+ years of related experience or an additional 4 years of related work experience may be considered Dev lead experience, Small...