124 customer support officer jobs found in Columbus, OH

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Role Purpose This role provides communications, coordination, and execution support to the Chief of Staff and President of the Life business. The role enables effective leadership operations by translating defined priorities into clear communications, supporting cross‑functional execution, and maintaining disciplined follow‑through across leadership activities. The role requires strong business acumen, judgment, and relationships, while operating within clearly defined scope and direction set by...

Description Summary : The SBA Eligibility Review Officer I is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements. Duties & Responsibilities: Maintains an individual pipeline of work, with loans typically having customer exposure up to $1 million.  Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced. Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.  Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is responsible for...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Please Note: This position is open to working remotely in the United States. #LI-RR1 Job Description Summary Do you enjoy making an impact on the Claims and Customer Experience strategy of a Fortune 100 insurance company? Are you an expert in P&C Commercial and Excess & Surplus Claims? If you thrive in an environment where you can interface with executive leaders, associates, and industry partners to achieve financial goals, strategic vision and...

Description Summary: The SBA Eligibility Review Officer II is responsible for reviewing SBA & USDA guaranteed business loans to determine proper structure and ensure loan closes in accordance with SBA & USDA eligibility requirements. Duties & Responsibilities: Maintains an individual pipeline of work, with loans typically of moderate complexity and customer exposure up to $3 million.  Appropriately assess eligibility of borrower(s), co-borrower(s), guarantor(s) assuring that, if needed, the SBA guarantee can be enforced. Interacts with the internal SBA Sales and Operations colleagues to facilitate understanding of the SBA and USDA guaranteed loan programs as well as to understand the credit request, obtain necessary eligibility information, and communicate eligibility decision and reasoning.  Reviews use of proceeds, orders SBA Number, prepares SBA Loan Authorization and other SBA forms and is...

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role is part of the Office of Internal Audit’s   Digital   Audit   team and will report to the   A VP, Internal Audit   Technology Audit leader . This role will   be responsible for   the following areas:   Lead the center of excellence within Internal Audit for the use of process mining capabilities by building process-related data models, the development of analytics, training auditors in the use of the   tools   and other related activities. As such, a strong technical acumen and strong partnership skills will be   required   Provide leadership...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Financial Business Advisor serves as a strategic partner to Nationwide’s IT organization, supporting expense planning, forecasting, and financial decision-making. This role helps ensure the technology business operates with strong financial discipline by delivering insights, managing expense processes, and supporting leaders in achieving financial targets. Key Responsibilities: Provide financial planning, forecasting, and variance analysis for IT cost centers, projects, and strategic technology initiatives. Partner with IT leaders to interpret financial results, develop cost optimization...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Overview Join Nationwide’s Pet business unit as an Actuarial Analyst and help us protect what matters most—our customers’ beloved pets. In this role, you’ll combine analytical expertise with innovative thinking to design and price products that deliver real value to pet owners. Our team is collaborative, forward-thinking, and passionate about creating solutions that make pet insurance accessible and reliable. If you’re looking for a role where your work directly impacts customer satisfaction and business success, this is the place for you. What You’ll Do Build and maintain actuarial models that...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program. As an Engineer in Claims & Shared Services - Contact Center Shared Technology, you will be helping to mature our Contact Center capabilities on the Genesys Cloud CCaaS platform. SDLC and Programming proficiency is required. Experience with Genesys Cloud Architect, Harness, and Github Copilot is preferred. Job Description Summary If you’re enthusiastic...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Actuarial Technical Specialist We're seeking a passionate and skilled Actuarial Technical Specialist to join our dynamic team. This role offers the opportunity to make a significant impact by leading product implementations and contributing to the development of innovative solutions. Core Responsibilities: Test and validate key values, ensuring seamless integration with our life insurance support systems. Collaborate with cross-functional teams to enhance our admin and illustration systems. Manage the flow of life support, including run support rate changes and repricing. Implement...

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Personal Lines Business Solutions Integration team bridges strategy and execution to transform the business. We align capabilities with industry trends, partner throughout PL to integrate process improvements with technology, and deliver technical solutions that enable change – modernizing how we work and serve. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want...

Description Summary: We are seeking an exceptional Principal Security Engineer to serve as the principal technical authority and leader for our enterprise security SIEM and data ingestion stack. This individual will lead a team of security engineers in architecting, implementing, managing, and operationally supporting mission‑critical tools that protect the bank, detect threats in real time, ensure regulatory compliance, and maintain resilient operations. The role requires deep, hands‑on expertise across SIEM and data ingestion platforms, as well as advanced network security technologies, combined with proven leadership in guiding engineers through complex projects. You will drive innovation, automation, optimization, and strategic roadmap execution while collaborating closely with CSOC, incident response, risk and compliance, infrastructure, and application teams. This position is onsite and available to...

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Sr. Consultant, HR Business Partner will serve as a strategic advisor to leadership across one or more planning units within Commercial E&S and Specialty. This role will influence business strategy, guide organizational effectiveness, and shape talent and culture priorities to support long‑term performance and growth Job Description Summary Do you thrive where you can build a strong corporate culture, develop and lead critical initiatives and support associates developing to their fullest potential? Are you ready to inspire leaders and associates to embrace diversity where all associates are valued? If working in a vibrant environment...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Senior Counsel will be a critical member within Nationwide’s Office the Chief Legal Officer (OCLO) and will support various insurance regulatory matters and transactions involving financial insurance and risk transfer solutions for Nationwide’s Specialty Finance department.  The successful candidate will have deep experience supporting complex transactions, including investment, M&A, capital markets and/or cross-border insurance and reinsurance transactions....

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Drive profitability and growth across core retirement products. Nationwide Financial is hiring a Senior Director, Actuary to lead actuarial pricing and strategy across Recordkeeping (RK), Group Annuity Contracts (GAC), and Stable Value Wrap (SVW) products. This is a senior leadership opportunity for an actuary who wants to build relationships with Retirement Solutions business leadership and influence business strategy.     This role requires close collaboration with Corporate ALM actuarial as well as the Office of Investments to ensure profitable growth while mitigating downside risk. What...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s cutting-edge Software Engineering Solutions team is staffing a Consultant, Agile Leader position. Experience working in an Agile environment and exposure across multiple disciplines including development, requirements, testing, and analysis is desired. In this position you will uplift and drive Software Delivery Excellence for Commissions systems within P&C Technology. We are seeking enthusiastic candidates with a passion for nurturing high performing teams. Primary Responsibilities: Monitors...

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Join Nationwide’s ATOM team as a C#/.NET developer building custom applications and tools that power critical actuarial functions. This role is ideal for curious, innovative problem solvers who enjoy full lifecycle ownership from requirements through development, testing, delivery, and ongoing support. You will work across a modern data environment that includes backend integrations with both SQL Server and Snowflake, enabling performant, scalable solutions that support key actuarial workflows. What You’ll Do Build, enhance, and support custom applications for Actuarial teams Develop solutions...

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. The Counsel role serves as a strategic legal advisor and thought partner to the business, supporting complex, project‑specific initiatives within the auto physical damage and repair ecosystem. The position requires a unique and highly technical skillset and is primarily responsible for coordinating legal support on a wide range of challenging physical damage issues, practices, and programs that have a direct and meaningful impact on P&C Claims’ overall performance. Examples include total loss, labor rate determinations, rental car...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Improves the risk posture of the business and/or technology assets as it relates to Identity Governance (IAM) controls. Understands the current risk landscape, oversees risk assessments, and drives issue resolution. Establishes priorities, tracks progress and brings issues to closure. Assesses cybersecurity, compliance, and continuity management work products; including policies, procedures, risk assessments, and incident response plans. Oversees demand and capacity and aligns professionals with the...

Description This position is available to be filled at any Huntington Corporate office location. Summary: This position is responsible for providing general support and transaction assistance such as managing and monitoring ongoing origination activity and sales enablement duties as assigned. Responsible for the documentation requirements of equipment lease and loan transactions across multiple segments/industries and of varying complexity.  Work independently with clients and all internal departments to ensure that transactions are completed accurately, timely and that the company’s interests are perfected and protected. Duties and Responsibilities: Responsible for entry of transaction data within designated front end system and review of transaction details prior to documentation, including customer legal name and organization structure; equipment cost, description and location; pricing; tax; and...

Description This position is available to be filled at any Huntington Corporate office location Summary: The Participations Loan Servicing team is responsible for servicing Syndicated Loans in which Huntington is a participant. This fast-paced, high-volume team handles payments, advances, loan balancing, complex research transactions, and ongoing monitoring of financial and maintenance reports This position is part of the Financial Maintenance team within the Commercial Loan Services group, supporting the bank’s Commercial Participated Loan portfolio. Responsibilities include processing payments and advances, initiating wire transfers, balancing loan activity with Agent banks, and collaborating with Participant Banks and internal business partners. • Independently manage an assigned portfolio of high-dollar Participated and Syndicated loans per executed credit agreements. • Support loans where...