05/15/2026
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Client Care Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position reporting to any RI or MA Hilb office. Responsibilities: Assist clients with daily service functions and ad hoc requests, escalating issues as needed; including resolving enrollment and claims issues with carriers. Takes initiative with researching and resolving customer issues and concerns and proactively provide solutions to deliver timely and effective resolutions to customers Create and maintain client tracker with renewal dates to proactively support Open Enrollment processes. Request census data from client...
Hilb Group
Cranston, RI
Full Time
