16 customer care representative jobs found in Dallas, TX

Description Apply Today – Training Classes Begin in October and November 2026!   Looking for a career in insurance? Join our Inside Sales team and get free P&C license training with paid training time. Start your rewarding career today!   Key Date: Unlicensed Class: October 19, 2026 Licensed Class: November 2, 2026   Start your journey with us and build a career where your talent and passion for helping others truly make an impact.   As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: Generous earning potential Paid licensing and training opportunities Comprehensive benefits Flexible work arrangements Strong work-life balance And more!   Why Liberty Mutual?    Pay Details: Starting base salary is $45K with opportunity for growth. Average earnings range from $55K-$75K through a...

Overview Assigned to our Commercial Auto APD team , the Claim Representative is responsible for prompt review of insurance claims through effective research, evaluation, investigation, negotiation and interaction with insureds and claimants . The Claims Representative is often, assigned to least complex , severe and/or smaller claims in the Line of Business . Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization .     Please note that this role works 4 days in office and 1 day remote out of either Dallas, TX; Melville, NY; Scottsdale, AZ; or Southington, CT Responsibilities Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant, witnesses...

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!   Mercury Insurance’s Property Large Loss Adjusters are trusted experts who show up for policyholders during some of the most challenging moments of their lives — bringing deep   expertise , empathy, and decisive action to complex property claims.  In this senior-level remote and field-based role you will operate with a high degree of independence to investigate, evaluate, and resolve sophisticated homeowner   and potentially commercial   property claims, making a meaningful impact on both the customer experience and the integrity of Mercury’s claims operation. If you are a seasoned property claims professional who thrives on complexity, values autonomy, and is energized by the opportunity to lead from the field, this is the role for you.   As a...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The adjuster is responsible for the investigation of coverage, liability, and damages, negotiating with claimants, attorneys, and other insurance carriers, through the life of the claim, with authority for settlement. How You Will Contribute Handles claims from initial contact through to conclusion. Thoroughly investigates claims and verifies eligibility Responsible for maintaining positive customer relationships seeking to enhance organizational skills. Manages a high call volume with exception communication and customer service skills Successfully works independently and in a team atmosphere. Skillfully adapts and uses critical thinking and problem-solving issues. Skills & Experience to Be Successful Minimum 1-2 years of call/contact center experience Excellent written and verbal communication skills Proficient...

UFG is currently seeking a Surety Underwriter Trainee to join our growing Surety Department.  You will be provided on the job training that will teach you how to perform analysis of financial statements, review contractor applications, analyze credit reports and learn to use various sources to conduct research. The trainee program will guide you on how to make recommendations on existing and new business.   It will teach you how to determine acceptability of submissions and work toward a profitable and controlled level of growth. This will be done by servicing the business as well as meeting or exceeding the department’s annual goals and objectives.  Through travel with experienced underwriters, you will learn how to conduct successful agency visits, mutually beneficial contractor visits and market UFG Surety products to new and existing agency partners.  Essential Duties & Responsibilities:   Successfully complete a comprehensive surety underwriting training...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a CSR I Role overview We are seeking a dedicated and customer-focused Customer Service Representative (CSR 1) to join our Team. The CSR 1 will be responsible for providing exceptional service to our agents, policyholders, mortgagees, and others addressing their inquiries, and resolving any issues within the service center scope. Role responsibilities...

Overview Make an Impact Where It Matters Most Are you an experienced property claims professional looking for an opportunity to handle meaningful commercial losses while enjoying a mix of fieldwork, autonomy, and collaborative decision-making? Join our team and play a critical role in helping businesses recover from property losses by delivering expert claim handling and exceptional customer service. As a  Property Claims Adjuster , you will manage a portfolio of  commercial property claims of moderate complexity , leveraging your investigative expertise, coverage knowledge, and relationship-building skills to drive fair, timely claim resolutions. This role offers the flexibility to work both remotely and in the field, utilizing advanced technology and industry-leading tools to evaluate damages and settle claims effectively. Responsibilities What You'll Do Take ownership of a diverse inventory of commercial property...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is Seeking a Front End Adjuster to join our growing team in Dallas, TX . The Front End Adjuster is responsible for evaluating and processing insurance claims related to property damage and personal injury. This role involves conducting thorough investigations, assessing damages, and determining liability based on policy coverage. The adjuster will collaborate with policyholders, service providers, and legal teams to ensure timely and accurate claim resolution. How You Will Contribute: Handles claims from initial contact through to conclusion. Thoroughly investigates claims and verifies eligibility Responsible for maintaining positive customer relationships seeking to enhance organizational skills. Manages a high call volume with exception communication and customer service skills...

Job Description: Position Summary: Provides service to all customers and anticipates their need for communication, results and action. Responsible for the prompt, accurate and efficient appraisal and payment of vehicle repair damage and vehicle total loss values, from moderate to severe damage, on all types of vehicles, while exercising independent decision making skills and judgment. Essential Functions: Receives assignment from Claim Representatives electronically on all types of vehicles. Determines best course of action with regards to vehicle damage evaluation (i.e. Desk review, shop estimate/photo review) Using the documentation available, determines the extent of damage and whether the vehicle is repairable or not economical to repair. Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative. Changes reserves, negotiate agreed repair costs with shops, determines total loss vehicle values and issues payment....

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining...

CopperPoint has an exciting opportunity for a Senior Property and Casualty Underwriter in Dallas, Texas or Phoenix, AZ. This senior-level underwriting role supports key business strategies by driving profitable growth through expert underwriting and strategic agency partnerships. With a high level of technical expertise, the Senior Underwriter also mentors and develops less experienced underwriters while collaborating with business development to achieve long-term success.   Job Responsibilities: Analyzes commercial lines accounts to make sound decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. Adheres to individual authority levels. Prices business according to company underwriting and pricing guidelines. Must balance effective pricing and risk selection that produces profit and growth while maintaining successful producer relationships. Communicates with agency personnel on underwriting issues...

SUMMARY: The Senior Client Manager/ Team Lead works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.   This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to...

Overview The Workers Compensation Subrogation Adjuster is responsible for prompt and independent review of subrogation claims through effective coverage analysis, investigation, evaluation, negotiation and interaction with insureds, claimants, adverse parties and counsel. This adjuster  is often assigned to mid-size or mid complexity claims in the Line of Business across multiple jurisdictions.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust and Claims organization   This role will require a hybrid work schedule (4 days in office, Fridays from home) in our Dallas, TX office.  Responsibilities Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured party, witnesses, producers and adverse parties. Documents...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. Licensed Insurance Sales Representative (Remote / Home-Based) Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated...

SUMMARY: The Senior Client Manager  works with and supports Producers, Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of Charter Schools. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients.   This position mentors a client service team through continuous learning, transparent feedback, and strong talent development. Working directly with the team to assist in...