15 customer experience representative jobs found in Dallas, TX

Job Description: Essential Duties and Responsibilities include the following. Other duties assigned as needed.Investigate coverage. Determining liability based on a complete investigation of the facts of the loss from all parties. Resolve property damages. Control rental and settlement of total loss vehicles. Explain basis for decisions made, and when necessary, negotiate the value of the loss. Obtain proper paperwork or releases. Maintain diary of pending files and update information to ensure a record of claims with continual review and monitored progress. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBachelor’s degree from a four-year college or university; or...

Job Description: Job Summary:   The Premium Accounting Associate handles a large volume of service requests through Premium Accounting email and Diamond workflow.  The Premium Accounting Associate processes return premium refunds and posts daily premium payments.  The Premium Accounting Associate provides excellent customer service to Hallmark agents and policyholders. Essential Duties and Responsibilities include the following.  Other duties assigned as needed. Post incoming accounts receivable (AR) payments to Diamond Billing from various payment channels including Speedpay and mailed-in payments. Balance daily AR posting to Diamond system reports and reconcile discrepancies. Prepare and upload bank deposit via remote capture to bank. Post returned payment items to policies. Process recurring bank draft and credit card account changes accurately and timely. Review and process policy refunds. Handle incoming service requests in Premium Accounting email....

About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on other...

Job Description: Essential Duties and Responsibilities include the following. Other duties assigned as needed.Investigate coverage. Determining liability based on a complete investigation of the facts of the loss from all parties. Resolve property damages. Control rental and settlement of total loss vehicles. Explain basis for decisions made, and when necessary, negotiate the value of the loss. Obtain proper paperwork or releases. Maintain diary of pending files and update information to ensure a record of claims with continual review and monitored progress. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBachelor’s degree from a four-year college or university; or...

Job Description: Essential Duties and Responsibilities include the following. Other duties assigned as needed.Investigate coverage. Determining liability based on a complete investigation of the facts of the loss from all parties. Resolve property damages. Control rental and settlement of total loss vehicles. Explain basis for decisions made, and when necessary, negotiate the value of the loss. Obtain proper paperwork or releases. Maintain diary of pending files and update information to ensure a record of claims with continual review and monitored progress. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBachelor’s degree from a four-year college or university; or...

Job Description: Job Description: Essential Duties and Responsibilities include the following. Other duties assigned as needed. Act as point-of-contact for insureds regarding general claim questions and reporting of claims. Identify and perform coverage analysis and prepare reservation of rights/declination letters when appropriate. Make liability decisions, analyze aggravating factors and potential for shared responsibility, and set up subrogation (as applicable) Manage and work with defense counsel (as applicable) to develop the case to include expert support and case strategy. Conduct proper reviews and independent investigations pre-litigation. Maintain cases on diary to ensure proper file management, evaluation, strategy, and timely reserve recommendations are handled. Keep current running notes to reflect file development and ensure proper documents are maintained in the claims system. Prioritize and evaluate claims, the majority will be injury/casualty...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Temporary Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Assignment length is multiple semesters. Must be willing to commit to at least 30 hours. Part of our team, you will work closely with IT professionals on special projects while learning fundamental IT skills. This intern should be prepared to work in a fast-paced team environment and will finish the internship having gained broad experience in various aspects of IT. Our employees work a hybrid...

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing/selling/implementing additional services. This is a remote position, but candidate must live in Dallas/Fort Worth area. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide consultative customer services for one or more new or established accounts Introduce new services independently or with assistance as needed Handle local or regional accounts Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m. Revenue growth with existing accounts Accounts Receivable - Responsible for all aspects of...

SUMMARY: The Client Manager works with and supports Producers, Senior Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of commercial/P&C accounts. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. Location:  This role requires a hybrid work schedule out of our Dallas office, 3 days a week in office.   QUALIFICATIONS: You will find EPIC to be a...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more. Use your insurance expertise to...

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025!   Position Summary: If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims field adjusting position traveling to loss sites that have been damaged by fire, water, weather, or other unexpected events. You may also handle some claims via virtual technology and/or collaborate with vendors.  The Property Claims Field Adjuster ll will learn apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle moderate Homeowner's property claims in a...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.   Responsibilities: Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate...

About Integrated Specialty Coverages Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.   Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary Responsible for supporting ISC’s newly established Wholesale Broking...

Overview The experienced Workers Compensation Lost Time Adjuster is responsible responsible for the prompt and efficient investigation of a reported workplace incident, accident or injury.  The adjuster will handle the investigation and benefit management in claims of increasing complexity based on the experience level.    The adjuster is responsible for engaging appropriate parties to effectively manage the claim through resolution,  ensuring that company resources are utilized in a cost effective manner.  The adjuster will maintain a solid understanding of AmTrust’s mission, vision, and values and upholds the standards of the AmTrust and Claims organization.   Sign on bonus available! Responsibilities  Analyzes coverage to ensure incident/accident and appropriate parties are covered by the claim policy. Reviews coverage issues with supervisor as needed. Investigates claims by making quality, timely and appropriate...