18 customer service associate jobs found in Dallas, TX

Overview As a Premium Audit Associate, you will serve as a key point of contact for customers, agents, and brokers throughout the audit process. This role focuses on providing positive customer experience by answering questions, explaining audit results, and helping customers understand how their premium was determined. While developing foundational premium audit skills, you will build strong communication, problem‑solving, and relationship‑management capabilities that support long‑term career growth within Premium Audit. This position is ideal for detail-oriented professionals who thrive in a structured environment and enjoy investigative work.   What Will You Learn? As a customer-facing Premium Audit Associate, you will play a key role in delivering a positive audit experience while ensuring accuracy and compliance throughout the audit lifecycle. You will gain valuable skills and industry knowledge through hands-on experience and structured training:...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

Title: Customer Care Advocate Department: Customer Care Union: Local 154 Grade: 2 FLSA: Non-exempt Hours per week: 40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...

Title: Customer Care Advocate Department: Customer Care Union: Local 154 Grade: 2 FLSA: Non-exempt Hours per week: 40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing...

Job Description: We are looking to add a Client Service Consultant to join our Employee Benefits team in Dallas, TX . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!   Essential Responsibilities: Manage client accounts and support internal service team. Interact with client contacts independently. Collaborate with client team to set the benefit strategy for clients and coordinate the implementation of new health and welfare benefit plans. Evaluation of the client’s current benefits and assist with future recommendations to the client. Draft Request for Proposals (RFPs) for review by appropriate sales or service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, summarize insurance carrier proposals for review. Prepare and create materials for presentations. May be...

The Property Large Loss General Adjuster is responsible for investigating, evaluating, and resolving complex property insurance claims involving significant structural, commercial, or high-value residential losses. This role requires expert technical knowledge, excellent negotiation skills, and the ability to manage large-scale claims from initial assignment through final resolution while providing superior customer service to policyholders, agents, and internal partners. Qualifications: 15+ years of property claims adjusting experience, including handling large or complex losses. Active Adjuster License(s) as required by state (or ability to obtain). Strong technical knowledge of property construction, building codes, and repair methodologies. Proficiency with claims technology and estimating software (e.g., Xactimate) Excellent analytical, problem-solving, and communication skills. Ability to travel frequently, sometimes on short notice, including CAT...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Direct Sales Regional Marketing Manager Associate Manager is responsible for managing and directing a team of marketing team members, Marketing Development Managers, to develop and execute regional marketing strategies that drive sales and growth. This role oversees the Retail Sales regional marketing plans, has oversight for local marketing budgets, and tracks ROI of marketing spend. This position will have both a direct and dotted line matrix reporting structure that supports the entire Retail Sales footprint. Key Responsibilities: • Experience building and leading geographically diverse...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

Job Description: Holmes Murphy Sales Internship – Summer 2027 Dallas, TX (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Dallas, TX location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:  You will...

Job Description: Holmes Murphy Client Service Internship – Summer 2027 Dallas, TX (Onsite) Are you looking to dive into the world of insurance through an immersive, hands-on program? Look no further! Join us in our Dallas, TX location for our 10-week summer program for an internship opportunity that will give you invaluable insights into the industry while you explore your own talents and interests. What’s in it for you? Learn the Ropes:  Immerse yourself in the intricacies of the insurance industry, gaining a comprehensive understanding of our operations through educational workshops. Explore Opportunities:  Discover the various career paths available within Holmes Murphy and forge a path for your future by rotating through different lines of business. Engage and Present:  Hone your communication skills by participating in presentations and sharing what you’ve been learning with your fellow interns and business leaders. Network with the Best:...

UFG is currently seeking a Lead General Adjuster - Field who will be responsible for handling Regional, and as needed, company-wide large property losses.  The adjuster is responsible for determining the exposure, evaluating the loss and bring about a timely resolution.  In addition to providing exceptional customer service, this adjuster is responsible for controlling expenses and eliminating leakage associated with large property losses.  This adjuster will serve as the CAT Coordinator for designated catastrophes.           **The ideal candidate will be located in Dallas, TX area**  Essential Duties & Responsibilities: Handle large property losses within the region or elsewhere as needed in adherence with Claims Best Practices & Claims Gold Standard reserving. CAT coordinator for designated catastrophe in compliance with UFG’s Catastrophe Plan. Responsible for the oversight of UFG’s Catastrophe Plan and an annual review and update as needed....

Job Description: Position Summary: Provides service to all customers and anticipates their need for communication, results and action. Responsible for the prompt, accurate and efficient appraisal and payment of vehicle repair damage and vehicle total loss values, from moderate to severe damage, on all types of vehicles, while exercising independent decision making skills and judgment. Essential Functions: Receives assignment from Claim Representatives electronically on all types of vehicles. Determines best course of action with regards to vehicle damage evaluation (i.e. Desk review, shop estimate/photo review) Using the documentation available, determines the extent of damage and whether the vehicle is repairable or not economical to repair. Verifies the damage to the vehicle is related to the loss facts given by the Claims Representative. Changes reserves, negotiate agreed repair costs with shops, determines total loss vehicle values and issues payment....