30 retail service operations team leader jobs found in Dallas

Cloud Security Engineer at AIG Employee Services, Inc. (Dallas, TX): Support multi-cloud security projects covering Cloud Security Posture Management (CSPM), Cloud Workload Protection (CWP), and Data Security Posture Management (DSPM). Develop and implement security policies, standards, and procedures for cloud-based applications and infrastructure leveraging Prisma Cloud’s security solutions, including Workload Protection (Compute), Cloud Security Posture Management (CSPM), and Code Security modules. Work with WiZ CNAPP tool engineering, implementation, and deployment; SaaS security tools and multi-cloud environment, including Azure, AWS and Google Cloud Platform architectures; SaaS Security Posture Management (SSPM) initiatives, including integrations, access governance, compliance alignment, user behavior monitoring, RBAC, and continuous posture improvement to strengthen organizational security; cloud platforms, including AWS, Azure, and Google Cloud; Cloud Security Posture...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: We are seeking a highly organized, detail-oriented, and proactive Sales Support Representative to support our Sales team. This role combines the responsibilities of proposal management with key sales support tasks. The ideal candidate will have a strong background in quoting and proposal development, excellent time management skills, and a collaborative mindset. This role is central to the success of...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way,  The Ascot Way . The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre- and post-claims....

Overview Responsible for providing E&S (P&C) property underwriters with information necessary to make sound underwriting decisions. (i.e., customer service and administrative support affecting underwriters and agents from initial submission through policy issuance for both new and renewal business). Provides support within established performance standards and priorities. Assures all related support activities are delivered in a manner consistent with our business unit focus of customer service.      Responsibilities Participates with underwriters in new and renewal business activities that support underwriting decisions consistent with business unit growth and retention goals. Partners with underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy) Manages account documentation and processing (i.e., premium audits,...

Description Summary: As an Area Specialist Manager, you will provide leadership and supervision to the Area Customer Experience Specialist team to enhance the colleague and customer experience. The role is responsible for leading customer experience, mitigating risk and positively contributing toward the branch performance, effectively helping more customers achieve their goals. In addition to leading a team, an Area Specialist Manager will also support the onboarding experience for new hires to the branch and partner effectively with the Regional Leadership Team and key partners such as operational leaders, centralized scheduling and HR. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our colleagues achieve their goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Description The Treasury Management Service Specialist II – Specialized Mortgage Solutions (SMS) supports clients within the mortgage ecosystem by delivering high‑touch, specialized treasury management onboarding, implementation, and ongoing service support. This role focuses on residential and commercial mortgage servicers, mortgage originators, lenders, and related real estate organizations that require complex custodial, operating, and control account structures. The Specialist II partners closely with SMS Relationship Managers, Treasury Sales, Operations, Risk, Legal, and Product teams to ensure precise execution, regulatory adherence, and an exceptional client experience in a highly regulated and operationally complex environment. Hours for this role: (West Coast/PST: 9 AM – 6 PM PST) Key Responsibilities Client Onboarding & Implementation (SMS Focus) Manage end‑to‑end onboarding and ongoing...

Description Summary: This position provides strategic leadership and operational oversight for the Agency Services function within Commercial Loan Services. This role manages leaders and professional staff responsible for servicing syndicated and participated loan portfolios where the bank serves as Agent. The manager is accountable for operational performance, risk management, regulatory compliance, service quality, audit readiness, and execution of key business initiatives. This position partners closely with Syndications, Credit, Treasury Management, Technology, Risk, Accounting, and Line of Business teams to support portfolio growth, process efficiency, and strong client and investor service. Duties and Responsibilities: Establishes strategic plans and operational objectives that support corporate goals, business growth, regulatory requirements, and operational excellence. Provides leadership and...

- Plan, direct, and coordinate administrative services for the organization in the Dallas office. Partner with site leadership to ensure efficiency with day-to-day operations. Key Accountabilities/Deliverables:   Be a welcoming point of contact for all visitors and employees.  Must display a pleasant and supportive approach to all tasks. Maintains office efficiency by coordinating day-to-day operations. Schedules and prepares internal and building conference rooms as requested. Arrange for transportation as requested. Act as administrative assistant to the Site Leaders/Presidents performing in such areas of scheduling, travel, expense reports, and other duties as requested.  Assist other leadership in similar tasks as requested. Assist as Company Phone Operator by taking shifts as needed throughout the day.  Act as point of contact for receiving and processing incoming mail and carrier deliveries.  Prepares outgoing mail and packages for...

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service. Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry. Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive. As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director – TPA Oversight to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As Complex Claims Director – TPA Oversight, you will analyze and process bodily injury and third-party property damage claims by investigating and gathering information to determine the exposure on the claim; ensure proactive claims handling aimed at the...

Why GM Financial Technology Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. About the role: As a Lead Solution Architect, you will be a key enabler of our Digital Transformation and provides technical leadership and guidance to other architects, agile teams and defines and communicates a shared technical vision for the solution under development. This position will be focused on guiding the architectural direction of our...

Join us as a Senior Underwriter to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact This role is your opportunity to drive profitable growth in Professional Lines / Cyber by working on creative solutions for complex risks. You will be responsible for underwriting a range of new and renewal business, using your...

Lead multi-year, enterprise-wide technology transformations aligned to the defined Network Services Strategic Roadmap, focusing on optimizing and modernizing the company's network infrastructure. Work on strategic upgrades to the Wide Area Network (WAN), local and wireless networks across all branch locations, and the security architecture defending the entire enterprise. Manage the overall planning, execution, and delivery of complex programs, ensuring alignment with business objectives, budget, timeline, and technical requirements. Develop multi-year strategic roadmaps for the network modernization program, ensuring it aligns with overall business and IT strategies. Define program vision, scope, and objectives, translating high-level business requirements into executable technical deliverables.  Manage the full program lifecycle from initiation to closure, including planning, budgeting, resource allocation, and timeline management for all constituent projects.  Utilize and...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: An Actuarial Services Senior Professional (ACAS or exam progressed candidate) will support pricing and predictive modeling initiatives across our specialty programs division. This role requires deep expertise in actuarial modeling, data analytics, and insurance pricing, along with the ability to independently execute advanced statistical analyses and influence business decisions. The ideal candidate...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Transform complex cybersecurity data into actionable insights that drive executive decision‑making and risk reduction across the global technology environment. Operate within the Information Security Office (ISO) and connect vulnerability data, threat intelligence, and remediation activity into a cohesive, user‑centric visualization layer that enables faster prioritization, stronger accountability, and measurable improvements in cyber risk posture. Support global vulnerability management platform, serving more than 3,000 users across multiple countries and business units, and partner closely with technology, infrastructure, and security leaders to influence remediation outcomes at scale. Execute and continuously enhance the enterprise cybersecurity data visualization strategy, delivering self‑service insights that enable executives, security leaders, and technology teams to act on vulnerability and risk data. Translate vulnerability, threat intelligence, and infrastructure data...

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: This role is a Product Owner in the Scaled Agile Framework who partners with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day-to-day details in order to ensure tactical execution. The Product Owner is responsible for executing...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.   Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.   The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.   Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...