25 customer care representative jobs found in Daytona Beach, FL

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Junior Project Manager, Retail Operations reports to the Retail Chief of Staff in support of the Retail leadership team's top priorities by helping organize, track, and communicate progress across strategic business initiatives. This role serves as the operational backbone for project execution, ensuring action items, deliverables, timelines, and leadership commitments are documented and followed through to completion. This role is a hybrid position based out of our Daytona Beach headquarters office. Relocation is not offered for this role. This individual will partner closely with business leaders to prepare executive-ready reports, presentations, and project updates while maintaining detailed project documentation and tracking tools. The ideal candidate is highly organized, intellectually curious, eager to learn the business,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. Essential Duties and Responsibilities: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. Essential Duties and Responsibilities: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and successful...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown  is seeking  Finance Intern  to join our growing team in  Daytona Beach, FL .   The Brown & Brown, Inc.’s (B&B) Finance and Accounting paid internship program is a role-based experience designed to provide talented undergraduate and graduate students an opportunity to contribute meaningful work to our world-class team. The intern role based out of Daytona Beach, FL, will be exposed to a range of learning opportunities, including working with accounting applications to support billing needs, working within a team to achieve monthly department goals, and building upon a foundation of accounting, finance and business knowledge. The role will have responsibilities associated with processing discrete phases of the direct bill reconciliation process for the Brown & Brown Retail Division. Interns could...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown, Inc.’s (B&B) Technology Solutions’ award-winning paid internship program is a project-based experience designed to provide talented undergraduate students an opportunity to contribute meaningful work to our world-class team. As part of a leading global insurance brokerage, the intern role based out of Daytona Beach, FL, will be exposed to a range of learning opportunities, including working with new technologies, developing and troubleshooting system modifications, fostering innovation, and providing application support. In addition to the role’s day-to-day responsibilities, the internship program has been carefully curated for interns to experience our collaborative, teammate-centric culture of Meritocracy that truly makes Brown & Brown a certified Great Places to Work®. The internship experience...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Business Information Security Officer (BISO) to join our growing team remotely in Georgia, Texas, Illinois, and DC!  The Business Information Security Officer (BISO) serves as the primary liaison between the security function and divisional profit centers and corporate teams. Reporting directly to the Chief Security Officer (CSO), the BISO works closely with divisional IT leaders, and business executives to align business operations with both information and physical security strategies. The BISO also represents the Chief Information Security Officer (CISO) and the VP of Global Physical Security in local information security and physical security matters. Serving as the single conduit into the information security/physical security organization, this role ensures security is embedded in divisional...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Senior Accountant will perform operational, transactional and technical accounting activities in accordance with established policy, procedures, and objectives.  Responsible for adherence to quality control standards – both corporate and industry directed. How You Will Contribute: Complete monthly journal entries Review and approve journal entries Review and approve cash disbursements Perform full cycle month-end close functions in Agency and ERP systems Reconcile balance sheet and other accounts monthly and as needed Run monthly close reporting Meet strict deadlines Reconcile bank accounts Ensure all support for transactions is processed and filed accurately and timely Prepare submission of documents as required by established controls Assist with the calculation of ASC 606 / ASC 944 monthly and quarterly entries...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Senior Network Engineer to join our growing team in Daytona Beach, FL .       The Senior Network Engineer's primary responsibilities include all planning, design, implementation, optimization, and maintenance of the B&B network Will form and follow a standards-based architecture and design philosophy to assure the overall health, security and scalability of the network infrastructure.     How You Will Contribute:       Works with the business to extract IT requirements to determine network solutions   Analyzes business requirements and translates them into network solutions   Articulates network solutions to the business in a clear and concise manner   Produces detailed network design...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S enior Director, Finance Business Partner – Technology to join our growing team in Daytona Beach, FL .   The Sr. Director, Finance Business Partner - Technology is a strategic finance leadership role serving as the primary Finance partner to the Technology organization. This role provides financial leadership, strategic decision support, and investment governance across all Technology functions, including infrastructure, cybersecurity, enterprise applications, cloud platforms, AI, data and analytics, digital capabilities, technology operations, and transformation initiatives. The Sr. Director works hand in hand with the Chief Information & Technology Officer (CITO) and serves as a trusted advisor to the CITO and Technology Senior Leadership Team on forecasts, budgets,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a M365 Senior Engineer to join our growing team in Daytona Beach, FL or Plano, TX.     The Sr. Cloud Engineer is responsible for the day-to-day operations and support of enterprise productivity and collaboration of cloud technologies. This role helps ensure Microsoft 365 and related workplace platforms remain stable, secure, and aligned with business needs.     Collaboration and Support: The Sr. Cloud Engineer works closely with infrastructure teams, profit centers, the Service Desk, and Level 2 Microsoft 365 support staff augmentation to resolve operational issues and improve service delivery.     Technical Leadership: Serving as a subject matter expert, this role contributes to enterprise workplace and collaboration projects, provides...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Vice President, Head of Investor Relations to join our growing team in Daytona Beach, FL! Reporting directly to the Chief Financial Officer, the Head of Investor Relations leads the Company’s investor relations strategy, external financial narrative, analyst engagement, and executive communications on financial performance and long-term value creation. This person is a trusted advisor to the CFO and senior leadership, ensuring investors, analysts, rating agencies, and other external stakeholders have a clear and accurate understanding of Brown & Brown’s business model, financial results, strategic priorities, and long-term growth profile. By reducing information asymmetry and strengthening market confidence, this role will support a lower cost of capital, stronger valuation multiples and increased...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   an   Asse t   Manager   to join our growing team in   Daytona Beach, FL   or Plano, TX !         The Asset Manager owns the enterprise hardware IT Asset Management   function from   end to end: the policy and standards that govern it, and the day-to-day operations that run it. This role is the single accountable owner for hardware asset record accuracy and for the effective daily execution of asset lifecycle operations across a distributed, acquisition-driven environment supporting 20,000+ teammates across 500+ locations. The role oversees all hardware assets from end user devices like laptops to network and infrastructure assets.     How You Will Contribute:       Hardware asset management operations (primary focus)...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Digital Operations Center Leader   to join our growing team in   Daytona Beach,   FL   or Plano, TX !         The Digital Operations Center Leader   is responsible for   defining and executing the enterprise strategy for proactive service operations, reliability engineering, and digital operational excellence. This leader will transform a traditional command center into a modern, intelligence-driven Digital Operations Center (DOC) that   leverages   observability, automation, AI, and predictive analytics to deliver exceptional teammate experiences while improving enterprise service reliability.     This role provides strategic oversight of the enterprise Digital Operations Center, Major Incident Management, Monitoring & Observability,...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Technical Incident Commander   to join our growing team in   Daytona Beach, FL   or Plano, TX !         The Technical Incident Commander is accountable for driving the end-to-end management of major incidents across the enterprise, ensuring rapid containment, effective communication, and full resolution with minimal business impact. This role serves as the command center during high-severity events, coordinating technical teams, stakeholders, and executive audiences with clarity and composure.     The Technical Incident Commander   operates   at the intersection of technical depth and operational excellence, setting the standard for how the organization responds to, learns from, and prevents critical service disruptions.     How You...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a S enior Security Analyst   to join our growing team in Daytona Beach, FL  or Plano, TX.   The Security Analyst supports the organization’s security posture through continuous monitoring, analysis, investigation, and response to cybersecurity threats and suspicious activity. This position within the Office of the CISO focuses on security operations, threat intelligence, incident triage, alert validation, log analysis, and coordination across security and technology teams to improve detection and response capabilities. The Security Analyst reports directly to the Global Director of Security Operations and Incident Response and helps the organization prevent, detect, contain , and respond to threats through disciplined analysis, documentation, and operational support. In...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Staff Accountant   to join our growing team in   Daytona Beach, FL!         The Staff Accountant will perform operational, transactional, and technical accounting activities   in accordance with   established   policies , procedures, and objectives .    Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute:       Assist   with full cycle month end close functions in Agency and ERP systems.   Reconcile bank accounts and all cash transactions, balance sheet s,   and other accounts monthly and as needed.     Run monthly close reporting.   Review and decision positive pay files daily.   Ensure all support for transactions is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is s eeking a Senior Accountant to join our growing team in Daytona Beach, FL .     This individual will be based in our Daytona Beach, Florida office. The Senior Accountant will perform operational, transactional, and technical accounting activities in accordance with established policies , procedures, and objectives .  Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute :   Complete monthly journal entries    Assist with full cycle month end close functions in Agency and ERP systems   Reconcile balance sheet and other accounts monthly and as needed    Run monthly close reporting   Meet strict deadlines   Ensure...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown   is seeking   a   Staff Accountant   to join our growing team in   Daytona Beach, FL!         The Staff Accountant will perform operational, transactional, and technical accounting activities   in accordance with   established   policies , procedures, and objectives .    Responsible for adherence to quality control standards – both corporate and industry directed.     How You Will Contribute:       Assist   with full cycle month end close functions in Agency and ERP systems.   Reconcile bank accounts and all cash transactions, balance sheet s,   and other accounts monthly and as needed.     Run monthly close reporting.   Review and decision positive pay files daily.   Ensure all support for transactions is...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Direct Bill Analyst to join our growing team in Daytona Beach, FL! The Direct Bill Analyst is responsible for processing all phases of direct bill reconciliations for the offices within the Retail division in accordance with established company practices and timelines. Essential Duties and Responsibilities: Collect, transact, reconcile and record insurance carrier commissions statements and payments. Analyze, identify and record unearned commissions. Review, research and resolve commissions not transacted and sitting in open activities. Leverage software automation for process efficiencies. Analyze and identify trends to become subject matter expert within scope of assigned carrier partner. Collaborate with profit centers to resolve billing errors. Build courteous and...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a  Director, IT Vendor Management to join our growing team in Daytona Beach, FL or Plano, TX!         The Director of IT Vendor Management within the Office of the Chief Information Officer (OCIO) is responsible for establishing and leading the vendor management strategy, governance, and performance oversight for all technology suppliers. This role ensures that third-party relationships deliver maximum business value, minimize risk, and align with enterprise technology and financial objectives .   The Director will oversee the full vendor lifecycle—from sourcing and contracting through performance management and renewal/exit—while partnering closely with IT, procurement, legal, finance, and business stakeholders.       How You Will...