2 senior customer service representative jobs found in Denver, CO

About HUB: HUB International is a global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 650 offices across the United States, Canada and Puerto Rico with more than 20,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.  We are a company dedicated to superior customer service with employees committed to adding value to every client activity. In this role, you will: Manage and retain assigned book of benefits accounts; provide oversight and direction to other assigned team members Be responsible for account retention that meets or exceeds annual goals Identify opportunities for cross-sell and up-sell of HUB products and services when appropriate for the clients’ needs Be knowledgeable of changes in the insurance...

Description Training is a critical component to your success and that success starts with reliable attendance.  Attendance and active engagement during training is mandatory Manages, investigates and resolves assigned Property Contents claims under limited supervision. Compiles and values inventory of damaged/lost contents associated with property claims. Provides policyholders with quality customer service. May assist Claims Representatives with in-person inspection/policyholder contact where necessary. Responsible for claims handling personal property losses to include large loss. Works in concert with large loss adjuster for scheduling, inventorying, adjustment and relocation assistance. Performs on-site inventory inspection and specific detail capture (50% minimum on-site) to provide to policyholder for pricing. Develops expert list/websites for various product categories. Utilizes internet VIA/Insurer's World/vendors for pricing and/or validation....