24 operations analyst jobs found in Detroit

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers. Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and...

The next part of your journey is right around the corner — with The Standard. A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference? As a Sales Analyst on the Employee Benefits team, you will manage the RFP (proposal) process for new business as well as existing/growing business through your blend of relationship management, customer service, and analytical skills. In addition to RFP management, your ability to build and maintain meaningful, effective relationships will be vital as you collaborate with internal...

Departmental Summary: This position supports Medicare Part D pharmacy quality and medication adherence initiatives through data analysis, reporting, dashboard development, and operational support. Responsibilities include analyzing healthcare data, monitoring quality measures, providing actionable insights to business and clinical partners, and supporting initiatives that improve CMS Star Ratings. Required Skills and Qualifications: • Strong experience developing complex SQL queries and analyzing large healthcare datasets, including pharmacy claims, medical claims, membership, and provider data. • Proficiency in Python for healthcare analytics, reporting, process automation, and data quality validation. • Experience in writing and maintaining Spark SQL and Python code in Databricks to support process automation and data analytics • Familiarity with SAS programming for data manipulation, reporting, and analytics. • Strong Tableau experience in...

Join Blue Cross Blue Shield of Michigan as a Financial Coordinator and play a key role in driving financial insights that support strategic business decisions. In this role, you will analyze and report on financial performance, including revenues, expenses, trends, and program profitability across business segments. You will also develop financial models and analyses that help guide future business initiatives. Working independently and collaboratively on cross-functional projects, you'll contribute to meaningful financial outcomes while managing multiple priorities in a fast-paced environment. DEPARTMENTAL PREFERENCES: Healthcare, insurance, or similarly regulated accounting and financial reporting experience preferred. Experience preparing or reviewing journal entries, account reconciliations, financial statements, regulatory reports, close activities, and financial analysis related to premiums, claims, provider payments, fixed assets, administrative expenses,...

  Responsible for planning, coordinating and supervising assigned department(s)/area(s) to ensure an efficient and cost-effective area of responsibility in accordance with established corporate and departmental policies and procedures. Supervise and promote the professional development of assigned staff through selection, development, and exploration of more effective methods of managing projects and time. Research (internally and externally), initiate, and plan strategic changes in assigned department(s)/area(s) to optimize technologies and personnel. Recommend and assist in acquisition of technology and other tools or equipment and resources to optimize departmental performance and output. Prioritize and assign work to employees and initiate corrective measures to resolve problems, including scheduling or adjusting overtime requirements as necessary. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve...

  Responsible for planning, coordinating and supervising assigned department(s)/area(s) to ensure an efficient and cost-effective area of responsibility in accordance with established corporate and departmental policies and procedures.   Supervise and promote the professional development of assigned staff through selection, development, and exploration of more effective methods of managing projects and time. Research (internally and externally), initiate, and plan strategic changes in assigned department(s)/area(s) to optimize technologies and personnel. Recommend and assist in acquisition of technology and other tools or equipment and resources to optimize departmental performance and output. Prioritize and assign work to employees and initiate corrective measures to resolve problems, including scheduling or adjusting overtime requirements as necessary. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to...

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers. Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and...

Departmental Summary This role is responsible for leading day-to-day IT delivery activities for the Epic implementation project, including planning, execution, dependency management, risk and issue tracking, delivery status reporting, and coordination across business, IT, Epic, vendor, and implementation partner teams. The IT Delivery Lead will partner closely with the Delivery Manager, Product Owner, Business Leads, Technical Leads, Architects, Business Analysts, Testing, Infrastructure, Security, Informatics, and other workstream teams to ensure scope, schedule, budget, quality, governance, and implementation readiness remain aligned throughout the project lifecycle. Preference is for a candidate with demonstrated experience leading large, complex programs or projects that span multiple teams, departments, workstreams, and stakeholder groups. Departmental Requirements Candidates must have proven experience managing complex IT delivery efforts, preferably within...

SUMMARY: Responsible for performing virtual and field audits in a multi-functional business unit. Reviews accounting and financial information, as well as, the business operations, to determine appropriate exposures and classifications for policyholders’ employees and subcontractors. Provide assistance with training, development and mentoring of the Premium Audit staff.  This position involves physical audits in addition to virtual audits and requires travel within the assigned market/territory. Residency within or in close proximity to the designated market is required to support job responsibilities. RESPONSIBILITIES/TASKS: Performs virtual and in person field audits. Collects all pertinent data and documents needed to calculate policyholder’s premium liability. Interviews policyholders to obtain further information concerning premiums, e.g. payroll and personnel records, and communicates completed audit information with contact and ensures...

Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Location Details: Detroit, Michigan – Wayne, Oakland, and Macomb County Position Schedule / Shift: Hybrid – Field Schedule Monday – Friday: 8:30 AM EST – 5:30 PM EST. Position Summary: Join our team as a Field Property Claim Specialist serving the Metro Detroit area, where you’ll be the face of our claims experience and make a meaningful difference for customers during challenging times. In this role, you’ll inspect property damage, investigate claims, and work directly with homeowners to provide exceptional service and fair claim resolutions. If you enjoy working independently, building relationships, and combining problem-solving skills with field-based work, this is an opportunity to grow your career while helping customers recover and move forward. Now offering a $2500 sign on bonus to qualified candidates! Key Responsibilities: Reviewing assigned claims...

Description Summary: The Business Analyst 3 provides advanced support for assigned business process and/or system within a business unit. Duties & Responsibilities: Maintains, monitors, updates assigned business process and/or system. Researches complex problems and acts independently to resolve. Analyzes existing business process and or systems and determines technical or procedural improvements and implements changes. Develops and provides documentation for users and training purposes. Develops operational procedures for products, services and systems supported.  Designs processes to meet regulatory requirements. Develops and generates specialized and ad hoc reports. Analyzes reports and makes recommendations for improvements in processes and /or systems.  Provides technical support to business unit, customers, management and other users.  Acts as liaison between software vendors and...

Description Summary: The Commercial Relationship Mgr III is responsible for building and servicing a sound and profitable portfolio of commercial business relationships and loans, and satisfying and exceeding customer needs and expectations, as well as credit and regulatory requirements, for originating and structuring Commercial loans. Originate, monitor and renew loan relationships consistent with the bank’s policies and procedures. Serves as the point person in determining the customer's needs and meeting them through the seamless delivery of the bank's products, services and associated resources.  Will be assigned a minimum sales goal of $100MM and a minimum portfolio of $60MM in commitments.  Works with the most sophisticated customers and on the  most complex deal structures.  Can mentor more junior Relationship Managers. Duties & Responsibilities: Originate, analyze, structure and close profitable...

Responsible for the completion of assignments for the coordination of the Quality Management Program through problem identification, development and coordination of QM studies, investigation of quality-related member and practitioner inquiries, and plan compliance with state and federal regulations and accrediting bodies.  Measures and analyzes results of QI activities, recommends interventions, and conducts follow-up. Collaborates with Care Management, Customer Services, Provider Affairs, and other departments to provide rapid and thorough identification, investigation and resolution of member, practitioner, and provider quality related issues. Works with plan Medical Director on development and revision of Clinical Practice Guidelines.  Assists management with the revision of Quality Management policies. Develops, maintains, and enhances reporting methods to identify trends in physician and member behavior.  Completes applicable...

Responsible for planning, organizing, directing, implementation, and leading department assignments.  Position operates within broad objectives to ensure optimum utilization of manpower and budget.  Research, compile and analyze appropriate and relevant data and make recommendations for operational improvements.   Collaborate with teams across the enterprise to implement projects. Oversee claims processing to ensure accuracy while adhering to established guidelines.   Leads in the research, analysis, identification and evaluation of data from assigned problems to evaluate existing and potential trends and issues. Possess and maintain an extensive comprehensive knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies. Manage and monitor multiple projects simultaneously by establishing project plans and objectives to...

Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs and service to our customers. Identify and analyze operational data and develop insights in support of business objectives. Develop and improve work flows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality. Identify and/or analyze business problems and develop recommendations for solutions to problems. Lead the development and implementation of projects and/or teams in order to produce desired results. Document and communicate project concepts, milestones and results. Recommend and assist with implementing standard policies and procedures. Ensure that corporate compliance is communicated, implemented and...

Departmental Summary This role is responsible for duties within the Epic platform, including design, configuration, customization, testing, deployment, support, and optimization of assigned Epic application areas or modules. The position partners with clients, stakeholders, Epic representatives, analysts, and IT teams to translate operational workflow needs into Epic-based solutions that align with BCBSM business and project objectives. Departmental Requirements Candidates must have relevant experience in application analysis, application support, systems implementation, configuration, testing, or related IT/business systems work. Experience supporting healthcare payer operations, including clinical data, care management, utilization management, claims, or other health plan functions, is preferred. Prior Epic implementation experience is desirable. Epic certification is required; candidates without certification may be considered if they are willing to complete the...

  The AI Engineer/Technical Lead is responsible for designing, developing, and leading  intelligent automation solutions using UiPath’s RPA and AI ecosystem. The role  combines hands-on development with technical leadership, ensuring high-quality  delivery of AI-enhanced automation projects.   Key Responsibilities: Lead design and development of UiPath automation solutions, including AI Center and Document Understanding. Build and deploy AI/ML models to enhance automation accuracy and efficiency. Integrate workflows with APIs, databases, cloud services, and enterprise systems. Provide technical leadership, code reviews, and mentorship to RPA developers. Collaborate with business teams to assess processes, define requirements, and deliver scalable solutions. Oversee deployment, monitoring, and optimization through UiPath Orchestrator. Troubleshoot issues, maintain existing automations, and ensure best practices and governance.   Required...

Corporate Audit and Advisory Services (CAAS) takes a proactive approach to auditing by providing consulting services to business units through value-added reviews of systems, business processes, financial and operating controls. Functions as a highly skilled internal control consultant responsible for conducting internal audits/reviews, providing risk education and project consulting services on behalf of the corporation to mitigate risk and assess the control environment of each auditable unit.  Provides supervision and training for lower level audit staff. This position will also research and develop audit programs with minimal supervision.  This position is responsible for planning, organizing, analyzing, researching, executing and reporting the results of complex technical audits/reviews conducted on business units or an operating unit based on audit schedule. This position acts as a liaison with external auditors during their annual independent audits of the Company....

Shift – 6:30am-3:00pm or 7:00am-3:30pm Site/Location: Detroit, MI Status – Regular Full Time   This position performs HVACR mechanical, and facility support system installation, repair and preventive maintenance. Responsibilities include installation, fabrication, maintenance and repair of architectural, mechanical, electrical, plumbing, refrigeration systems and components. The primary purpose is to provide high-quality, cost-effective installation and repair services to all piping, plumbing, HVACR systems and miscellaneous facility support systems at company facilities. Assists leadership in the oversight of mechanical projects performed by outside contractors, Operating Engineers in HVACR maintenance and operations. Proper job performance results in the continued safe, reliable and efficient availability of all equipment and systems necessary to sustain a productive, optimal work environment at company facilities. Assumes a support role, under the direction of the team...

Description Summary: The Director of SBIC Limited Partner Investments supports Huntington Private Capital’s business development and investment activities through the sourcing, evaluation, underwriting, execution, and monitoring of Limited Partner (LP) investments in Small Business Investment Companies (SBICs) and other private investment funds. The role is responsible for developing and executing investment strategies designed to generate attractive risk-adjusted returns while supporting Huntington’s strategic objectives, regulatory requirements, and small business development initiatives. The Director partners closely with fund managers, internal stakeholders, and distribution teams to identify investment opportunities and expand relationships throughout the Huntington footprint. Duties and Responsibilities: Source and evaluate SBIC and private fund investment opportunities. Develop and maintain...