05/07/2026
This position is responsible for supporting clinical and operational processes for clinical pharmacy Star measures within Medicare. The Senior Pharmacy Technician will execute member interventions to resolve any barriers preventing a member from becoming adherent to their medication regimen. This position will also be responsible for making and/or triaging calls to appropriate staff based on the complexity of the call. The Pharmacy Technician will interact with pharmacists, interns, pharmacy students and analysts to support current programs and assist in quality reviews to ensure continued process improvement. Monitors and liaises toll free call center, handle in-coming and make outgoing member, provider and pharmacy calls Assist leadership by investigating challenges and issues to determine root cause and recommend innovative solutions to bring resolution Independently address and resolve adherence barriers at the member, provider or pharmacy, including...
AF Group
Detroit, MI
Full Time
