16 client administrator jobs found in Dubuque

SISCO,  a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs. Essential Functions: 1.    Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and...

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. We’re looking for a people‑focused, results‑driven Service Supervisor to join our growing team. In this role, you’ll develop motivated, high‑performing employees and ensure our clients receive accurate, timely, and exceptional service. Your leadership will directly shape the experience of both our team and our customers. Essential Functions: Ensure direct reports meet performance and accuracy goals. Lead, coach, and develop team members through training, feedback, and recognition. Oversee hiring, supervision, and retention of service staff; conduct performance reviews and support professional growth. Share daily/weekly feedback with Quality Assurance and...

Medical Claims Representative SISCO, a Cottingham & Butler company, is continuing to grow and as a result will be adding Medical Claims Representatives to our team! This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare providers. No two claims are the same so you are constantly learning new things and meeting new people! The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment.  Why SISCO? SISCO is a third-party benefit administration firm that is dedicated to helping our clients maximize the value of their employee benefits. We set ourselves apart from the competition by selling the “experience” of SISCO. We deliver an effective, yet human, experience by hiring the best employees and giving them the best technology....

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:       Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002   Dublin, OH   : 5500 Glendon Court Dublin OH 43016   PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:   Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the highest quality of customer service as a point of contact for...

Location: Open to Dubuque, IA and Davenport, IA. SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. We are continuing to grow, and as a result of that growth, we are adding a  Plan Document Specialist to our team.  Essential Functions: Emphasis on preparing document templates and plan document related tasks. Work with clients and internal support teams to analyze objectives and formulate, test, and execute solutions. Build and maintain project plans and periodically report on status to senior leadership. Create and maintain standard operating procedures documentation. Complete plan document changes and updates regarding amendments and program changes for existing groups. What We're Looking For:...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Absence Management Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:   Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 Dublin, OH : 5500 Glendon Court Dublin OH 43016 PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the...

Cottingham & Butler is seeking an AWS Cloud Administrator to help shape the future of our cloud environment and support the growing demand for data, analytics, and AI-driven solutions. This is a high‑impact role for someone who enjoys building modern cloud infrastructure, optimizing performance and cost, and partnering across teams to deliver secure, scalable AWS capabilities. What You’ll Do Administer and optimize AWS compute, storage, networking, and platform services Manage IAM, security configurations, and compliance controls Lead AWS cost optimization, including tagging, rightsizing, and Savings Plans Build and maintain cloud infrastructure using Terraform, CloudFormation, or CDK Automate operations with Python, Bash, AWS CLI, and Lambda Support CI/CD pipelines and DevOps practices Maintain data lake infrastructure and S3 lifecycle policies Provision and support AWS AI/ML services such as Amazon Bedrock and SageMaker Partner with Data...

Cottingham & Butler is seeking a  Database & Cloud Platform Administrator to lead the design, administration, and optimization of our enterprise databases and cloud environments. This role combines deep technical expertise with strategic leadership, driving modernization initiatives, ensuring strong security and governance practices, and supporting the scalability of our data ecosystem. Key Responsibilities Administer and optimize SQL Server, Azure SQL, and cloud‑native database platforms. Lead complex database upgrades, migrations, performance tuning, capacity planning, and HA/DR initiatives. Manage and optimize Azure and/or AWS environments including compute, storage, networking, identity, and security. Build automation and Infrastructure as Code solutions using tools such as PowerShell, Python, Terraform, Bicep, ARM Templates, or CloudFormation. Implement monitoring, alerting, observability, and cloud cost optimization practices. Serve as a...

Underwriting Assistant Cottingham and Butler is looking to add an Underwriting Assistant to our team in Dubuque, IA! This role facilitates the efficient processing of commercial insurance policies by managing documentation, data entry, and communication with internal and external stakeholders. The position ensures compliance with underwriting guidelines and contributes to the overall success of specialized risk programs. Key Responsibilities: Assist underwriters in reviewing submissions for new and renewal business. Verify that all required documentation has been received and coordinate with relevant teams to gather missing information. Input and maintain accurate data in underwriting systems and internal databases. Issue policies and endorsements within carrier systems. Deliver policy documents and endorsements to appropriate stakeholders in a timely manner. Manage the premium audit process for various lines of coverage across multiple programs. Maintain...

As an Associate Benefit Technology Analyst, you'll be the go-to expert for clients and account teams, helping them navigate and optimize benefit administration systems. You'll play a crucial role in understanding their needs, implementing solutions, and ensuring everything runs smoothly. Guided by experienced professionals, you'll collaborate closely with your team to deliver top-notch support and drive success. What You'll Do:  Develop a foundational understanding of employee benefits, eligibility rules, and premium calculations. Get familiar with benefit administration systems and how they integrate with payroll/HRIS platforms and transmit data to carriers. Help assess current employee benefit technology platforms and processes. Support clients with system testing and enrollment data transmission. Create basic reports to aid in decision-making about plan performance. Offer benefit technology support to Practice and Company leadership as needed. Take on other...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Coordinator Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002 ✨ What we offer: A stable, consistent work environment —both in-office and virtual $19.31 per hour A comprehensive training program to help you support...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Management Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:   Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the highest quality of customer service as a point of...

Bilingual RN Case Manager Location : Onsite in Dubuque, IA. Also accepting remote applicants. We are seeking a compassionate and detail-oriented Bilingual RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment. This role is based in our Dubuque office and is also available remotely. Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case...

We are seeking an experienced and passionate employee benefits professional to drive successful outcomes for clients and their programs. As an Employee Benefits Client Consultant, you’ll play a critical role in building strong client relationships, providing high-quality analysis, and delivering strategic recommendations that ensure positive outcomes for our clients. With your expertise, you’ll serve as a trusted advisor to clients across various industries, sizes, and geographies. Essential Functions: • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues. Assist clients by developing and executing tailored benefit program strategies to retain and attract employees. Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions. • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and...

SISCO, a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. We are seeking driven, energetic, and customer focused candidates for our Service Representative position. We pride ourselves on putting the customer first and finding ways to improve our business. Above all else, we are committed to fostering an open-door culture where the opinions and suggestions of our team members are valued and appreciated. Our Service Center is open Monday –Thursday 7 am to 7 pm and Friday 7 am to 5 pm.  Essential Functions: Answer customer inquiries on benefits plans Process Medical/Dental Claims Ability to learn/retain large amounts of technical information...