20 client service intern jobs found in Dubuque, IA

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2027 Summer Client Service Internship Program. What You’ll Do: As a Client Service Intern, you will be immersed in various aspects of client service, gaining hands-on experience and developing essential skills. Your responsibilities will include: Execute Individual Projects: Take ownership of specific projects by developing solutions to enhance client experience or improve internal company processes. Learn Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time client service role in your specified division. Tackle and Solve Client’s Biggest Challenges: Work closely with clients and C&B team members to identify and address pressing...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2027 Summer Claims Adjuster Internship Program. What You'll Do : As a Claims Adjuster Intern, you will work directly with our clients to help manage their claims. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services.  Process Claims : Ensure that clients' claims are handled efficiently by investigating, evaluating, negotiating, and settling different claims on behalf of your clients Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time client service role in your specified division. Client Interaction : Build relationships with clients through friendly...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Payroll Coordinator PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the highest quality of customer service as a point of contact for internal and external customers and clients. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Ensures data integrity by accurately interpreting the leave and disability claims data coding hierarchy and applying...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Payroll Coordinator PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the highest quality of customer service as a point of contact for internal and external customers and clients. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Ensures data integrity by accurately interpreting the leave and disability claims data coding hierarchy and applying...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance 🌟 Sedgwick Dubuque Open House Hiring Event: Meet Your Future Team & Launch Your Career! 🌟 🌟 Sedgwick Dubuque Open House Hiring Event: Meet Your Future Team & Launch Your Career! 🌟   Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. The company provides a broad range of resources tailored to our clients’ specific needs in casualty, property, marine, benefits, brand protection and other lines. Every day,...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Care Team Representative Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near one of our dynamic Centers of Excellence📍 Dubuque, IA: 4141 Westmark Avenue, Dubuque IA 52002 ✨ What we offer: A stable, consistent work environment —both in-office and virtual A comprehensive training program to help you support employees and customers from...

We are seeking a friendly and highly organized Executive Assistant to support our leadership team while also playing an active role in front desk operations. The ideal candidate thrives in team collaboration, communicates with ease, and excels at prioritizing tasks in a fast‑paced environment. We are also looking for a candidate who has high attention to detail with strong organizational skills, initiative, and dependability. Key Responsibilities Support front desk operations by greeting visitors, managing incoming communication, and creating a welcoming office experience. Serve as a professional, friendly point of contact for both internal team members and external partners. Perform administrative and clerical tasks, including document preparation, correspondence, and task tracking. In addition…  Assist executives in prioritizing daily responsibilities and anticipating needs proactively. Manage executive calendars, appointments, meetings, and day‑to‑day...

Join a team that helps independent drivers stay protected and on the road. As a Contractor Service Coordinator , you'll be a trusted resource for customers by answering questions, processing requests, and ensuring their coverage information is accurate. You'll work with customers, business partners, and team members to provide a smooth and positive experience. We're looking for someone who is organized, customer-focused, and eager to learn and grow in a fast-paced environment. What You’ll Do: Process applications, policy updates, payments, and billing activities for customers enrolled in insurance programs. Review coverage information for accuracy and coordinate updates when needed. Communicate with customers, business partners, insurance carriers, and internal team members to provide support and resolve issues. Deliver exceptional customer service by handling inbound calls and assisting customers with policy and renewal questions. What We’re...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven sales-minded individuals for our 2027 Summer Sales Internship Program. What You’ll Do: As a Sales Intern, you will be immersed in various aspects of the sales process, gaining hands-on experience and developing essential skills. Your responsibilities will include: Cold Calling Prospects: Learn to effectively cold call potential clients, introducing them to our services and identifying their insurance needs. Client Meetings: Travel to client meetings with experienced sales professionals, observing and participating in discussions to understand client requirements and how to address them. Industry Knowledge: Dive into industry knowledge by researching market trends, competitor activities, and emerging opportunities. This...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Payroll Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence: Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401 Dublin, OH : 5500 Glendon Court Dublin OH 43016 PRIMARY PURPOSE :  To process payroll actions based on changes in leave status; to ensure the...

Cottingham & Butler is looking to add to our Software Engineering team! As a Full-Stack Software Engineer at Cottingham & Butler, you will play a crucial role in building and maintaining web applications for both internal and external users. Additionally, you will develop applications tailored for internal use, contributing to the efficiency and effectiveness of our operations. Key Responsibilities: Design, develop, and maintain web applications. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization, and automation. Qualifications: Minimum 3-5 years of applicable engineering experience. Experience with programming languages and frameworks such as  ASP.NET including Blazor, SQL, JavaScript, and AWS . Bachelor’s degree in Computer Science or a related...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Coordinator Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Center of Excellence📍 Dubuque, IA  : 4141 Westmark Drive, Dubuque, IA 52002 ✨ What we offer: A stable, consistent work environment — HYBRID (3 days reporting to office) $19.31 per hour A comprehensive training program to help you support...

Bilingual RN Case Manager Location : Onsite in Dubuque, IA.  We are seeking a compassionate and detail-oriented Bilingual RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment. This role is based in our Dubuque office and is also available remotely.  Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case outcomes, including cost savings and...

RN Case Manager Location : Onsite in Dubuque, IA.  We are seeking a compassionate and detail-oriented  RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment.  Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case outcomes, including cost savings and quality improvements. Qualifications: Education:  RN licensure in the State of Iowa...

We are seeking an experienced and passionate employee benefits professional to drive successful outcomes for clients and their programs. As an Employee Benefits Client Consultant, you’ll play a critical role in building strong client relationships, providing high-quality analysis, and delivering strategic recommendations that ensure positive outcomes for our clients. With your expertise, you’ll serve as a trusted advisor to clients across various industries, sizes, and geographies. Essential Functions: • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues. Assist clients by developing and executing tailored benefit program strategies to retain and attract employees. Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions. • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and...

The Graphic Designer supports the Corporate Marketing team by creating visually engaging, on-brand design assets across print and digital channels. This role is ideal for a designer who is eager contribute creatively and collaborate with cross-functional partners in a corporate environment. You will execute design projects that support marketing campaigns, internal communications, and brand initiatives while learning and applying best practices in branding, production, and user experience. Key Responsibilities Design and produce visual assets for marketing and corporate communications, including digital (email, web graphics, social media, digital ads) and print materials. Support the creative execution of marketing campaigns from concept through final delivery, following established brand standards and direction. Use Adobe Creative Suite and Microsoft Office tools to develop high-quality layouts, graphics, and visual content. Apply and follow corporate brand...

SISCO,  a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs. Essential Functions: 1.    Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and...

C&B is seeking a dedicated and strategic Account Executive to act as an outsourced risk manager for our valued clients and prospects. This role is pivotal in managing and servicing existing accounts, as well as nurturing future accounts. The successful candidate will be the driving force leading the charge in risk analysis through our Risk Management Assessment process. As a champion for C&B, this position promotes the good of the team and the company through forward thinking, teamwork, and a positive attitude. Key Responsibilities: Act as primary point of contact for all client-related questions and requests. Lead conversations with clients to identify and address gaps in coverage, ensuring comprehensive account management. Present pre-renewal and renewal strategies to clients, demonstrating a deep understanding of their needs. Develop and prepare detailed marketing submissions and proposals for both new and renewal business. Craft and deliver a written...