27 client service manager jobs found in Dubuque, IA

A year from now, you will look back on this single job application and reflect on your experience. The personal growth, the knowledge you’ve gained, and the professional evolution you’ve achieved will be nothing short of remarkable. This transformation is credited to your dedication and the guidance of our skilled leaders, who are eager to mentor you in the intricate world of employee benefits. At Cottingham & Butler, we invest in people that want to be great. Our Client Consultant Development Program is more than a training course—it’s a gateway to success in our benefits division. Our program is designed to mold you into a well-informed, proficient Benefits Manager, equipped to deliver top-tier analysis, strategic recommendations, and dedicated service to our clients and prospects, enhancing their employee benefit programs. Here’s how we empower you to make an impact: Develop Benefit Plan Recommendations : Dive deep into client data to craft custom benefit...

The Role We are seeking an Event Coordinator who enjoys organizing memorable and impactful events to join our team. This role is ideal for someone who thrives in a dynamic environment and is passionate about delivering seamless experiences for professional gatherings such as board meetings, annual safety conferences, industry summits, recognition ceremonies, and more. What You'll Do Venue and Service Negotiation : Research and secure venues that align with event needs, budget, and attendee count. Negotiate contracts with hotels, transportation providers, and other vendors. Event Communication : Develop and distribute invitations, schedules, and reminders via email, newsletters, or event apps. Manage event websites for registration and information access. Event Coordination : Plan and execute logistics including catering, room setup, AV requirements, signage, and security. Ensure all elements are in place for a smooth event. Budget Management : Build and...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Assistant Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near our center of excellence . Address : 4141 Westmark Drive, Dubuque, IA 52002 Are you looking for an impactful job requiring that offers an opportunity to develop a professional career? Bring your 1+ years’ experience in a office setting or medical experience and grow with us! A stable and consistent work environment in an office and/or...

Regional Sales Manager, Employee Benefits Location: Des Moines, Iowa Cottingham & Butler is seeking an Employee Benefits sales leader for our new Des Moines, Iowa office. As the Sales Manager of our regional office, you will drive profitable growth in employee benefits, spearhead sales initiatives, and deliver exceptional value to our clients. Your leadership will be pivotal in developing a high-performing team that achieves sustained success. Don’t miss your chance to be part of one of the largest and fastest growing insurance brokerages in the nation. Key Responsibilities: Sales Leadership:  Take charge of the regional employee benefits sales efforts, combining marketing, sales, and analytical strategies to cultivate and close business with target customers. Drive new business through hiring, managing, and developing sales executives. Attend sales calls to assist in closing deals and build strong personal relationships with sales producers. Strategic Vision:...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Leave of Absence Coordinator Leave of Absence Coordinator Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near our center of excellence in Dubuque, Iowa. Dubuque, IA   : 4141 Westmark Drive, Dubuque, IA 52002 Are you looking for an impactful job that offers the opportunity to develop a professional career? Bring your 1-2 years’ experience in an office setting and grow with us! A stable and consistent...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

C&B is seeking a dedicated and strategic Account Executive to act as an outsourced risk manager for our valued clients and prospects. This role is pivotal in managing and servicing existing accounts, as well as nurturing future accounts. The successful candidate will be the driving force leading the charge in risk analysis through our Risk Management Assessment process. As a champion for C&B, this position promotes the good of the team and the company through forward thinking, teamwork, and a positive attitude. Key Responsibilities: Act as primary point of contact for all client-related questions and requests. Lead conversations with clients to identify and address gaps in coverage, ensuring comprehensive account management. Present pre-renewal and renewal strategies to clients, demonstrating a deep understanding of their needs. Develop and prepare detailed marketing submissions and proposals for both new and renewal business. Craft and deliver a written...

IT Project Manager Location: Dubuque, IA Cottingham & Butler is growing, and we’re looking for an experienced IT Project Manager to lead key internal and external client projects. This role is ideal for someone who thrives in a fast-paced environment, enjoys cross-functional collaboration, and is passionate about delivering technology solutions that drive business value. What You’ll Do Define project scope, objectives, and requirements with stakeholders. Develop and manage detailed project plans, timelines, and documentation. Coordinate internal teams and external vendors to ensure successful execution. Monitor progress, manage risks, and report on project status to leadership. Support IT initiatives related to corporate-owned and leased facilities. Contribute to the development of project management tools, templates, and best practices. What We’re Looking For Bachelor’s degree required. 2+ years of project management experience,...

Bilingual RN Case Manager Location : Onsite in Dubuque, IA. Also accepting remote applicants. We are seeking a compassionate and detail-oriented Bilingual RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment. This role is based in our Dubuque office and is also available remotely. Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case...

Join Cottingham & Butler Claims Services as a Work Comp Nurse Case Manager, where you will provide telephonic case management services to injured employees. This role is ideal for someone who enjoys a fast-paced environment, desires to make a meaningful impact, and prefers to work outside of a clinical setting. This position is 100% telephonic and requires residency in IA, IL, or WI. Enjoy a consistent Monday through Friday schedule with no nights, weekends, or holidays. Responsibilities: Evaluate treatment plans and coordinate medical care for injured employees. Establish return-to-work plans and provide counseling to support recovery. Act as a liaison between injured workers, companies, medical providers, and claims adjusters. Promote quality and cost-effective outcomes, helping individuals achieve maximum improvement. Qualifications: Registered Nurse (RN) with a minimum of 5 years of clinical experience, preferably in ER, ICU, or Occupational Health....

Cottingham & Butler is seeking a Director of Pharmacy Services to lead the continued growth and integration of pharmacy expertise within our Employee Benefits practice. This role represents a strategic investment in expanding our clinical capabilities, advancing our analytical and consulting platforms, and driving innovative strategies that improve affordability, outcomes, and value for our clients. The Director of Pharmacy Services will bring a blend of clinical insight, business acumen, and leadership to evolve how we approach pharmacy management in the employer market. This position will oversee our pharmacy consulting direction across the brokerage while also assisting wholesale channels, working closely with analysts, consultants, and leadership teams to deliver best-in-class pharmacy strategy and results. Key Responsibilities Lead Pharmacy Strategy: Direct the vision, structure, and execution of our pharmacy consulting initiatives, ensuring alignment with...

Join our Claims Academy - we are building the next generation of expert Claims Adjusters! Location: Dubuque, Iowa - in office It's an exciting time at CBCS! We've been experiencing explosive growth, and as a result, we're adding a number of Claims Representatives to our team! No experience? No problem. At CBCS, you'll receive in-depth training, providing you with all the information and tools you'll need to succeed. From day one, you'll be surrounded by and learning from talented industry experts, dedicated trainers, mentors and colleagues all invested in your professional growth! As a Claims Representative you will: Analyze and process claims Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S. Engage private investigators if fraud is suspected Advise clients and negotiate settlements on their behalf Actively manage litigation This position will never leave you bored. No two claims are the same so you'll be constantly learning...

Cottingham and Butler is looking to add a Client Coordinator to our team in Dubuque, IA! As a Client Coordinator, you will work directly with our Account Management team to help provide services for our new and existing accounts. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler. What You’ll Do: Maintains policy and coverage files, both physical and electronic copy. Orders, checks, and invoices new and renewal policies. Manages expiration lists and assists with preparation of submissions. Responds to inquiries from clients and markets, and handling routine matters related to coverages, exposures, rates, policy changes and billing. Shared responsibility for the placement of commercial lines accounts. Prepares marketing submissions and proposals. Acts as primary point of contact and reviewer of Account Service Representative work. Shared responsibility for the binding (new and renewal)...

Senior Insurance Marketer Are you driven by the thrill of closing a deal? Do you thrive on analyzing data and crafting proposals that outshine the competition? If so, Cottingham & Butler has an opportunity that could be your next big win. We’re seeking an experienced Insurance Marketer—but not in the traditional sense. In this role, you’ll be the strategic force behind negotiating with insurance carriers to secure the most competitive pricing and coverage for our clients. Your ability to build and leverage strong relationships with underwriters will be key to delivering tailored, high-value solutions. Beyond negotiation, you’ll dive deep into prospective clients’ current insurance programs, uncovering coverage gaps and missed opportunities left by their existing brokers. This is your chance to showcase the strength and precision of the Cottingham & Butler team—not just by telling clients we’re the best, but by proving it through smarter coverage and real savings....

Sales Executive – Entry-Level Candidates Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives at our headquarters in Dubuque, Iowa! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. What You'll Do: Learn the business and become a trusted advisor to company leaders. Identify, qualify, and close prospects. Manage and retain your book...

Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives at our headquarters in Dubuque, Iowa! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. What You'll Do: Learn the business and become a trusted advisor to company leaders. Identify, qualify, and close prospects. Manage and retain your book of business and actively work towards its...

Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives at our headquarters in Dubuque, Iowa! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. What You'll Do: Learn the business and become a trusted advisor to company leaders. Identify, qualify, and close prospects. Manage and retain your book of business and actively work towards...

Cottingham & Butler is actively looking for ambitious and driven entry-level Sales Executives at our headquarters in Dubuque, Iowa! Seeking all sales minded, soon-to-be college graduates, recent college graduates, or individuals with 1-3 years of sales experience who are motivated by financial rewards. What You'll Get: At Cottingham & Butler, we offer an exceptional sales career that opens the door to boundless opportunities and unlimited earning potential. You will be immersed in a dynamic environment surrounded by a team that is dedicated to equipping you for success. Through comprehensive training, unparalleled service support, unique resources, and the necessary tools, we ensure that you have everything you need to build a highly lucrative sales career. Cottingham & Butler Transportation Group provides first-class insurance solutions to over 2,500 trucking companies across the U.S. Our service extends beyond buying insurance to helping our clients with...

Creative Design Manager Lead Our Visual Strategy While Directing High-Impact Projects At Cottingham & Butler, our Creative Manager will guide both our design team and our visual direction as a leading national insurance brokerage. You'll oversee the creation of clear, powerful marketing materials and take personal ownership of our most important creative projects, while helping your team excel in their daily work. This role is ideal for someone who combines genuine design talent with business smarts and wants to see their creative vision make a real difference in our company's success. Strategic Leadership Provide thoughtful direction while respecting the expertise of our creative team Balance creative integrity with strategic business objectives Collaborate with internal teams to define marketing needs and execute strategic projects Lead creative strategy for our digital presence across all platforms Design Management Direct our most significant...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work arrangement. Preferred candidates must live near our center of excellence in Dubuque, Iowa Southfield, Michigan or Irving, Texas. 4141 Westmark Drive, Dubuque, IA 52002 3 00 Galleria Officentre, Southfield MI 48034 2201 W. Royal Lane Suite 125 Irving, TX 75063 ​ PRIMARY PURPOSE : Provides disability case management and complex claim determinations based on...