42 future opportunities jobs found in Dubuque, IA

Cottingham & Butler is seeking a highly motivated Software Engineer with deep AI expertise  to join our IT team. This role is central to our mission of transforming how we deliver brokerage, claims, and client service experiences by harnessing artificial intelligence. You will design, build, and deploy AI-powered systems and tools that streamline operations, enhance decision-making, and unlock new levels of productivity across the enterprise. This is a foundational hire  for our AI capability and will work directly with business and technology leaders to identify, prototype, and scale AI solutions that matter. Key Responsibilities Design and develop AI-augmented tools and workflows. Architect intelligent agents to access insights and automate tasks. Integrate AI models into software applications to solve business-related problems. Develop scalable and robust AI infrastructures. Stay up-to-date with the latest AI trends and technologies. Collaborate...

We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers’ compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account. Key Responsibilities Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes Analyze claims...

We are looking for our next Auto Liability Claims Adjuster Trainer! In this role, you will lead and support training initiatives within the CBCS Auto/Liability division. You will prepare new and current employees for success by coordinating training plans, delivering instruction, evaluating progress, and identifying ongoing development needs. This position requires strong technical knowledge, communication skills, and judgment, along with the ability to partner closely with leadership to ensure training is structured, effective, and aligned with operational expectations. What you’ll be doing Train new adjusters (in office & remote staff) to build role-specific knowledge and proficiency Review trainee work to assess accuracy, communication quality, and progress Develop training plans, assessment tools, and learning goals to measure performance and retention Coordinate and deliver training sessions, including presentations and refreshers Create and maintain...

Employee Relations Specialist We’re looking for a proactive, detail‑oriented Employee Relations Specialist who’s ready to jump in and make an impact. In this role, you’ll support our Human Resources - Operations team by handling employee relations, managing HRIS systems, and driving the core HR processes that keep our organization running smoothly. Essential Functions: Employee Relations Serve as the first point of contact for employee concerns, conducting initial investigations and escalating when appropriate. Coach supervisors on performance and policy matters while supporting training on respectful workplace practices. Identify trends, recommend proactive solutions, and maintain accurate, confidential documentation. HRIS & Data Management Act as the HRIS expert for configuration, reporting, and data integrity. Lead audits, reconciliations, and compliance‑driven reporting. Troubleshoot issues and partner with IT and vendors on improvements....

Member Services Advocate Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations. This role is intended for experienced professionals with a strong background in health insurance, claims resolution, or benefits administration who can independently assess issues, interpret plan details, and drive outcomes across multiple stakeholders. In this role, you will guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, and partner directly with providers, carriers, and third-party administrators to ensure accurate and timely resolution. This position requires a high degree of ownership, critical thinking, and the ability to manage sensitive or multi-layered issues with minimal oversight. We are seeking candidates who bring proven, hands-on experience navigating health plans and claims processes, including...

The Role We are seeking an Event Coordinator who enjoys organizing memorable and impactful events to join our team. This role is ideal for someone who thrives in a dynamic environment and is passionate about delivering seamless experiences for marketing events designed to build our brand and grow business through client and prospect engagement. Events include captive member experiences (including international business and leisure programs), content-driven client and prospect events, networking functions, annual seminars, summits and workshops, recognition ceremonies, and employee events. This role will also have a particular focus on association and trade show planning and management, while also supporting our broader event portfolio. What You'll Do Venue and Service Negotiation : Research and secure venues that align with event needs, budget, and attendee count. Negotiate contracts with hotels, transportation providers, and other vendors. Event Communication :...

Join our Claims Academy - we are building the next generation of expert Claims Adjusters! Location: Dubuque, Iowa - in office Start a career you didn't know existed with a company that invests in you. We’re experiencing rapid growth and are expanding our team. No experience? No problem. Through our Claims Academy, you’ll receive hands-on training, mentorship, and support to build a long-term career in the insurance industry. From day one, you’ll learn directly from experienced adjusters, trainers, and mentors who are fully invested in your success. What You'll Do As a Claims Adjuster, you’ll learn how to guide individuals through the claims process and ensure they receive the support and resolution they need. You’ll become the go-to person managing claims from start to finish. You’ll build relationships and guide people primarily over the phone and through email, serving as their main point of contact throughout the claims process. Through our training program, you’ll...

CBCS, a division of Cottingham & Butler, is seeking a driven leader to join our Workers’ Compensation team and lead a team of Claim Administrators. This role combines people leadership with technical oversight to ensure high-quality claim handling and client service.   Responsibilities Lead, coach, and develop a team of Claims Administrators Review claims for quality, adherence to best practices, and proper documentation Provide guidance on complex claims, escalation decisions, and reserving strategies Monitor team performance against key metrics Support hiring, onboarding, and ongoing training of team members Maintain strong communication with clients, injured workers, and providers Qualifications Prior business or claims experience preferred; leadership experience a plus Strong communication, critical thinking, and organizational skills Do you think this might be a fit for you? Send us your resume – we’d love to talk! Pay &...

A year from now, you will look back on this single job application and reflect on your experience. The personal growth, the knowledge you’ve gained, and the professional evolution you’ve achieved will be nothing short of remarkable. This transformation is credited to your dedication and the guidance of our skilled leaders, who are eager to mentor you in the intricate world of employee benefits. At Cottingham & Butler, we invest in people that want to be great. Our Client Consultant Development Program is more than a training course—it’s a gateway to success in our benefits division. Our program is designed to mold you into a well-informed, proficient Benefits Manager, equipped to deliver top-tier analysis, strategic recommendations, and dedicated service to our clients and prospects, enhancing their employee benefit programs. Here’s how we empower you to make an impact: Develop Benefit Plan Recommendations : Dive deep into client data to craft custom benefit...

We are seeking an experienced and passionate employee benefits professional to drive successful outcomes for clients and their programs. As an Employee Benefits Client Consultant, you’ll play a critical role in building strong client relationships, providing high-quality analysis, and delivering strategic recommendations that ensure positive outcomes for our clients. With your expertise, you’ll serve as a trusted advisor to clients across various industries, sizes, and geographies. Essential Functions: • Build Client Relationships: Establish yourself as the primary advisor for benefits-related issues. Assist clients by developing and executing tailored benefit program strategies to retain and attract employees. Support HR leaders in navigating legal compliance requirements (e.g., HIPAA, FMLA, COBRA) and other functions. • Team Collaboration: Work within a cross-functional team to address client needs in analytics, compliance, communications, technology, marketing, and...

Are you passionate about ensuring software quality and delivering an exceptional end-user experience? We are looking for a dedicated Software Quality Assurance (SQA) Specialist to join our team. In this role, you will monitor, analyze, and test software during development to ensure quality, security, and accuracy. Your efforts will be crucial in releasing products that meet the highest standards. Key Responsibilities: Create and execute test plans for new and existing software. Ensure software functions properly on web, iOS, and Android platforms. Communicate issues and bugs to project and development teams. Generate and run automated and manual tests. Oversee product inspection and testing for quality and conformance. Demonstrate optimal user experience for new functionalities. Perform regression and production testing. Qualifications: Familiarity with bug tracking, ticketing, and testing. Analytical and creative thinking skills....

CBCS, a division of Cottingham & Butler, is growing — and we’re looking for driven individuals to join our Workers’ Compensation team as Claims Administrators. In this role, you’ll be trained to investigate, evaluate, and resolve medical-only claims while delivering the high‑quality service our clients expect. No insurance experience? No problem. We will teach you the technical side — what matters most is your ability to think critically, communicate clearly, and take ownership of your work. Responsibilities As a Claims Administrator, you will manage a caseload of medical-only Workers’ Compensation claims from start to finish. Your core responsibilities include: Reviewing and evaluating medical-only claims to understand what occurred Communicating with injured workers, medical providers, and clients Documenting claim activity accurately and consistently following CBCS Best Practices Making timely decisions within your assigned authority to resolve claims...

Employee Benefits Insurance Marketer Are you motivated by the thrill of the win? Do you like to dig into the data and put together an unbeatable proposal? We have the position for you! Cottingham & Butler is looking for an Employee Benefits Insurance Marketer. This is not a marketing position in the classical sense- our marketers negotiate with insurance companies to get competitive pricing for our clients. You will build strong relationships with the insurance companies which will enable you to craft the best deals for your clients.  The other part of your position will be to conduct reviews of our prospective clients' current policies. You will dig into their existing coverages to identify the gaps created by their existing broker. It is a great opportunity for Cottingham & Butler (and YOU!) to demonstrate the capabilities and talent of our team – we aren’t just telling them that we are the best, we are actually showing them! There are many situations where we are...

Safety & Claims Consultant – P&C Captives Onsite in Dubuque, Iowa headquarters Position Summary: We are seeking a proactive and knowledgeable Safety & Claims Consultant to support our Property & Casualty captive insurance clients. This role is responsible for advising on risk control strategies, analyzing claims data, and collaborating with captive members to reduce loss frequency and severity. The ideal candidate will bring a strong background in safety program development, claims management, and insurance best practices. Key Responsibilities: Partner with captive clients to assess risk exposures and work with our safety and claims teams to develop customized safety and loss prevention programs. Analyze claims trends and loss data to identify root causes, emerging risks, and opportunities for improvement. Collaborate with third-party administrators (TPAs), brokers, and captive managers to monitor claims activity and ensure timely, effective...

The Graphic Designer supports the Corporate Marketing team by creating visually engaging, on-brand design assets across print and digital channels. This role is ideal for a designer who is eager contribute creatively and collaborate with cross-functional partners in a corporate environment. You will execute design projects that support marketing campaigns, internal communications, and brand initiatives while learning and applying best practices in branding, production, and user experience. Key Responsibilities Design and produce visual assets for marketing and corporate communications, including digital (email, web graphics, social media, digital ads) and print materials. Support the creative execution of marketing campaigns from concept through final delivery, following established brand standards and direction. Use Adobe Creative Suite and Microsoft Office tools to develop high-quality layouts, graphics, and visual content. Apply and follow corporate brand...

This role is an opportunity to help shape and lead a major transformation initiative within SISCO . The Director of Digital Transformation & Innovation will play a critical role in helping the organization evolve from manual processes and legacy technology toward a more modern, efficient, and tech-enabled operating model. This position is suited for an experienced transformation leader who can bring both strategic vision and practical execution, helping the business define what the future should look like while building the path to get there. The person in this role will work closely with leadership and cross-functional partners across operations, technology, and the business, and will be expected to contribute not just to individual initiatives, but also to the broader direction of how the organization modernizes over time. What you'll be doing Assess current-state operations, systems, and workflows to identify pain points, inefficiencies, and opportunities...

Who says you can't have it all? Cottingham & Butler Claims Services is offering the opportunity to work in a fast-paced and exciting position with NO commute! That's right - you can do what you love without having to leave your house! We are currently looking for auto liability adjusters (experience with bodily Injury claims required). Qualifications: Minimum of 1 year experience as an auto/liability claims adjuster. License/state experience. Demonstrated knowledge of claims laws and regulations. Strong analytical and problem-solving skills. Excellent communication and negotiation skills. Ability to work independently and in a team environment. Strong organizational and time-management skills. Proficiency in computer programs, including Microsoft Office and claims management software. If you are looking for a position that will allow you to stay in claims, continue to grow in your career, and also have the flexibility that working from home allows,...

Cottingham & Butler is looking for an experienced Enterprise Systems Administrator to manage and enhance our enterprise applications, including Salesforce and internally built platforms. You’ll lead system administration, configuration, integrations, and platform strategy while partnering with Technology, Data, Security, and business teams to ensure reliable, scalable systems. What You’ll Do Administer and optimize CRM and enterprise applications. Manage roles, permissions, security settings, workflows, and automation. Configure and customize platforms using declarative tools and development where needed. Oversee releases, upgrades, and adoption of new features. Maintain data quality and governance standards. Partner with business units to improve processes and system usage. Support and develop API integrations and data flows. Build reports, dashboards, automation, and proof‑of‑concept solutions. Evaluate platform capabilities, including AI tools...

Medical Claims Representative SISCO, a Cottingham & Butler company, is continuing to grow and as a result will be adding Medical Claims Representatives to our team! This position is responsible for the delivery of excellent claims service to include accurate and timely claims processing and prompt and professional communication with clients and healthcare providers. No two claims are the same so you are constantly learning new things and meeting new people! The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment.  Why SISCO? SISCO is a third-party benefit administration firm that is dedicated to helping our clients maximize the value of their employee benefits. We set ourselves apart from the competition by selling the “experience” of SISCO. We deliver an effective, yet human, experience by hiring the best employees and giving them the best technology....

Human Resources Generalist We’re looking for a proactive, detail‑oriented HR Generalist who’s ready to jump in and make an impact. In this mid‑level role, you’ll support our Human Resources- Operations team by handling employee relations, managing HRIS systems, and driving the core HR processes that keep our organization running smoothly. Essential Functions Employee Relations Serve as the first point of contact for entry‑level employee concerns, conducting initial investigations and escalating when appropriate. Coach supervisors on performance and policy matters while supporting training on respectful workplace practices. Identify trends, recommend proactive solutions, and maintain accurate, confidential documentation. HRIS & Data Management Act as the HRIS expert for configuration, reporting, and data integrity. Lead audits, reconciliations, and compliance‑driven reporting. Troubleshoot issues and partner with IT and vendors on improvements....