2 member services coordinator jobs found in Dubuque, IA

SISCO (Self Insured Services Company) is continuing to grow, and as a result of that growth, we are looking for an  Account Coordinator  to join our team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations. Essential Functions Request and manage policy and account information from brokers Prepare and distribute reports for internal and account management use Coordinate claim reviews and manage related client communications Set up and maintain care networks and physician panels Maintain and update client data, contacts, and profiles in internal systems including Monday.com Manage team email inboxes and respond to or route inquiries as appropriate Support department projects and assist with new business and...

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our  Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated. Essential Functions: Answer participants inquiries Assist participants via email and online messaging Accurately document participant communications Specific Skills: Strong verbal and written skills Detail...