2 field case manager jobs found in Easton

Description Duties and Responsibilities:   This role reports into the Head of Digital   Strategy ,   and   connects  the Consumer Facing AI product line with   Data & Analytics partners to ensure priorities are translated into clear, actionable roadmaps, models, and data products that drive measurable outcomes that support business needs.   Analytics Solutions:   Lead the design and delivery of classification, prediction and segmentation models to understand customer behavior and lifecycle dynamics to inform acquisition targeting, retention strategies, cross-sell optimization , cost saving and   revenue growth initiatives.   Cross-Functional Coordination: Serve as the primary liaison between Business Segment Product Managers, Business Analytics, Enterprise Analytics, and the Chief Data and Architecture Office for analytics projects and value streams. Translate...

Description Job Summary The Treasury Management Service & Onboarding (S&O) Specialist within the SafeCash/Managed Courier (Cash Receivables) team has a pivotal client-facing role providing direct support for clients, sales partners, and technical contacts working with SafeCash clients. This role involves ownership of the SafeCash/Managed Courier product implementation, onboarding, technical training, and ongoing maintenance tasks for cash solutions. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution. This role also requires strong working knowledge of cash vendors and the ability to manage customer profiles within vendor portals. Key Responsibilities Client...