09/17/2026
Description Position Summary The Lead Business Systems Analyst serves as the single accountable owner for business outcomes, product strategy, roadmap execution, and delivery coordination across one or more Contact Center product domains. The Lead BSA partners with business leaders, technology leaders, architects, engineers, operations teams, vendors, and executive leadership to ensure technology investments deliver measurable business value, improve customer experience, reduce operational effort, and support Huntington's strategic objectives. The position is responsible for translating business strategy into executable roadmaps while ensuring teams remain focused on delivering outcomes rather than simply completing projects. Primary Responsibilities Product Ownership & Business Value Delivery Own the technology roadmap for an assigned Contact Center product domain. Serve as the primary...
Huntington
Easton, OH
Full Time
