1 marketing jobs found in Eau Claire, WI

Role, Function & Position summary Provide management of talent and workflow procedures for the non-select commercial lines customer service teams in the Eau Claire and Wausau regions, fostering an environment that provides an exceptional and collaborative customer service experience, and drives operational excellence in performance and quality throughout the region. Major Accountabilities: Assist in the development of strategies to accomplish and support the Commercial Lines department’s business plan objectives Create, maintain, and update agency policies and procedures throughout the Commercial Lines department Oversee the audit of customer service workflows/policies and organize resources to accommodate workflow and improve operational efficiencies and procedures. Lead integration/implementation of any/all new business opportunities into Commercial Lines department, including processes, staffing, technology updates, etc. Ensure high levels of customer...