5 jobs found in Edmeston

The Agency Relations Supervisor (Hybrid) leads and supports a team of Marketing Representatives to ensure consistent execution of distribution objectives within assigned territories. This role is responsible for supervising daily operations, reinforcing performance standards, coaching representatives, and ensuring agency activity aligns with established growth and profitability goals. The Supervisor focuses on team performance, territory execution, and agency engagement while supporting divisional leadership through reporting, field oversight, and operational consistency. Duties & Responsibilities: Lead and oversee daily activities of assigned personnel, including work assignment, workload management, quality review, coaching, mentoring, performance management and documentation, recruiting participation, onboarding coordination, scheduling, and timekeeping approval. Ensure implementation of established distribution plans within assigned territories. Oversee agency...

Hybrid Role: Two days/week in office, the remainder of the week from home. Training: Temporary training schedule Mon-Fri 8:30-5:00 for approximately 4 months. The training is also hybrid. Permanent schedule begins upon completion of training program. Market Range 3 / 40 hours per week / $39,300 - $58,951 Accepting applications until 6/30/2026 Available schedules: 1. Tuesday through Saturday 12:30pm-9:00pm 2. Tuesday through Saturday 9:30am-6:00pm 3. Tuesday through Saturday 9:00am-5:30pm 4. Tuesday through Saturday 2:00pm-10:30pm 5. Monday through Friday 12:30pm-9:00pm 6. Tuesday through Saturday 9:00am-5:30pm *If your shift does not include working weekends, you will be placed on a weekend rotation. This will include a Saturday every 4-6 weeks for 4 hours. Benefits & Perks: Shift differential-10% on top of all your hours worked once you are working your required shift. Medical, Dental, Vision Insurance Mileage Reimbursement...

*Mon-Fri 7:30-4 or 8:00 to 4:30. Might be needed to work evenings/weekends occasionally The Quality Assurance position will support the quality assurance initiatives and standards of the customers’ experience through customer interaction evaluations and analysis. This position will coach customer facing team members on customer interactions based on scored interactions. The Quality Assurance also partners with leadership in developing training to improve in areas of opportunity to maintain a high level of service and customer satisfaction. Duties & Responsibilities:  Score calls and coach customer facing team members to enhance our customers’ experiences through voice, chat, and other personal interactions. Assist with new hire training to ensure effective instruction of all concepts, procedures, and established standards. Assist with the development and implementation of training for new procedures, soft skills, refresher training and other training and...

The IT Systems Analyst (Hybrid) supports the on premises and cloud technology and level 2 & 3 end user requests. This individual will lead and participate in continuous process improvements for a high level of system performance and are responsible for implementing and supporting business critical platforms and/or applications to satisfy internal service level agreements. The IT Systems Analyst performs troubleshooting of reported and acknowledged system failures to ensure the long-term efficiency of systems and are generally self-directed with staff collaboration to ensure solutions are viable and consistent. Duties & Responsibilities Implement, and maintain business-critical data center and hybrid cloud architecture. Implement, and maintain business-critical system and application environments including, but not limited to, server Operating System, SAN storage, and system security. Analyze and recommend upgrades and enhancements to existing infrastructure....

NYCM Insurance is the largest regional personal lines insurance company in New York State. We are located in the rolling hills of Central New York's Leatherstocking Region in the town of Edmeston. NYCM has been serving New York State residents with insurance coverage for over 100 years. We offer homeowners, automobile and small commercial insurance to over 490,000 policyholders. With over 800 employees, NYCM is the second largest employer in Otsego County. The home office is located in Edmeston, while branch offices are in Sherburne, Canajoharie, and Buffalo.