2 insurance agent jobs found in Edmeston

The Marketing Representative (Hybrid) will work closely with marketing managers and sales team to promote lead generation and create upsell opportunities. They will assist agents with growth through promotion of company products and services. In addition to looking ahead to anticipate and help identify the kind of new products required in a changing personal and commercial environment. This position will fulfill a Marketing Representative role covering the areas of Delaware, Broome, Chenango, Otsego and Madison counties and surrounding areas as needed.  Duties & Responsibilities: Develop robust knowledge of all product lines and services. Execute marketing strategies. Engage in daily agency interactions either in person or virtually. Proficiently communicate underwriting processes, company growth/sales initiatives, pricing goals and rate changes, and products. Create customized agency growth plans. Report weekly/monthly on the status of field marketing...

The Customer Experience Coaching Coordinator is responsible for designing, implementing, and continuously improving the organization's interaction coaching program to support the customer intimacy strategy and promote consistent coaching practices across customer interaction channels. This role serves as the program's subject matter expert, developing coaching methodologies, evaluation standards, learning resources, and performance tools that enable effective and consistent coaching throughout the ecosystem. Using quality metrics, coaching outcomes, customer insights, and operational data, the Customer Experience Coaching Coordinator evaluates program effectiveness, identifies opportunities for improvement, and provides actionable recommendations to enhance the customer experience. The role collaborates with Customer Experience, business leaders, and Interaction Coaches to support program adoption, facilitate calibration, and implement continuous improvements that align with...