3 call center jobs found in Edmeston, NY

The Commercial Underwriter (Hybrid) is responsible to evaluate and write commercial risks and determine the acceptability of an application for commercial insurance based on sound underwriting knowledge and company policy and practices. This position will also review applications, endorsements, renewals, cancellations, and claims. Duties & Responsibilities: Determine the acceptability of commercial business based on underwriting and rating guidelines including review of submitted applications, loss runs, lease contracts and other risk characteristics when applicable. Accept, modify, or decline transactions to ensure a profitable book of business. Handle complex, higher hazard accounts, with guidance and direction from the management. Stay within posted underwriting authority, including but not limited to: Account with a building limit less than or equal to $2 million (upstate) and $1 million (downstate). Account with a total Statement of Values (SOV) of less...

The Property Examiner (Inhouse) evaluates first and third-party property claims to determine coverage and damages based upon sound claim knowledge. They manage the claim process, including coverage verification, investigation, evaluation and disposition of the claim in compliance with applicable insurance regulations and NYCM’s best practices. They assess and ensure the customer’s needs and expectations of the claim process are met. Duties & Responsibilities: Compile reports for management review. Issue settlement payments within the scope of coverage and authority. Effectively communicate and establish connections with the customers during the claim process. Professional handling of incoming and outgoing customer phone calls. Professional written communications such as emails, requests for information or coverage letters. Guide customers, including claimants, through the claim process, ensuring that they are informed at all stages. Manage customer...

NYCM Insurance provides challenging and rewarding internship opportunities that contribute to business operations and long-term success. This opportunity will help you gain real-world experiences and become familiar with a variety of regular positions that may become available at NYCM Insurance. Applications for internships are welcome for all divisions. We offer internship opportunities in the following areas of the company: Claims: Our Claims professionals work with customers to build relationships after they have experienced an Auto, Property or Commercial loss. Our Claims division is broken up into three segments: Auto, Property & Commercial, Casualty and the Special Investigations Unit. Customer Relations: Customer Relations is committed to building trust between the company and the customer by enhancing the NYCM customer experience. Customer Relations is made up of three separate teams: Customer Service, Customer Experience and Brand Management. Employee...