2 data entry processor jobs found in Edmeston, NY

The Quality Assurance (Hybrid) position will review daily work and phone calls for compliance with multiple lines of business. The position applies working knowledge of established underwriting procedures, workflow processes, and regulatory requirements to the timely review of processed transactions. Duties & Responsibilities:  Conduct audit in a minimum of one component area encompassing personal lines, commercial lines, assigned risk, phone call review, customer service review, and report analysis. Monitor phone calls, complete score cards and meet with CSRs to review results. Process transactions to maintain knowledge of processes and procedures. Complete reviews of the life of a policy for system reliability and data integrity. Examine and evaluate the system and procedures to ensure records are accurate and adequate controls are in place. Conduct individual audits to identify remediation and training needs. Collaborate with supervisor on training and...

The CSR Specialist (Hybrid) will monitor processing level work providing a higher level of support to the division and agents including process insurance applications, endorsements, renewals, cancellations, and data entry. Duties & Responsibilities: Support daily work interactions between CSRs and agents. Complete complex priority transactions. Process underwriter requests from faxes, phone calls, emails and quotes. Delegate transactions to raters including umbrella renewals, auto renewals linked to an umbrella, homeowner and umbrella modified links, and handwritten endorsements. Locate claim endorsements and ensure they are completed timely. Monitor status of rater renewal queue, rater error queue, modified links, and incomplete mail pendings to ensure timely completion. Review and monitor late endorsement and renewal lists timely completion. Order and interpret miscellaneous reports. Handle requests and answer inquiries from internal departments and...