3 executive jobs found in Edmeston, NY

The Physical Damage Business Unit Manager provides tactical leadership to the development teams of the Physical Damage and Subrogation of the Auto Claim division. The incumbent is responsible for the daily operations of the business unit and assists the Division Manager in defining the Strategic direction of claim settlement within the culture of NYCM Insurance. The Physical Damage Business Unit Manager must demonstrate expert knowledge of the positions within the Division and is ultimately responsible for the decisions made by the Supervisors and any other direct reports within the Division.  Ensures compliance with best practice and regulatory standards through regular review and coaching; provides evaluation guidance; works with division partners (supervisory teams and division management) to fulfill performance objectives and reporting; develops and executes assigned action plans. Duties & Responsibilities: Assists the Division Manager in carrying out the...

The Property Examiner (Inhouse) evaluates first and third-party property claims to determine coverage and damages based upon sound claim knowledge. They manage the claim process, including coverage verification, investigation, evaluation and disposition of the claim in compliance with applicable insurance regulations and NYCM’s best practices. They assess and ensure the customer’s needs and expectations of the claim process are met. Duties & Responsibilities: Compile reports for management review. Issue settlement payments within the scope of coverage and authority. Effectively communicate and establish connections with the customers during the claim process. Professional handling of incoming and outgoing customer phone calls. Professional written communications such as emails, requests for information or coverage letters. Guide customers, including claimants, through the claim process, ensuring that they are informed at all stages. Manage customer...

The Operational Efficiency Business Unit Manager provides tactical leadership to the Operational Efficiency team of the Project Management division. This role is responsible for the daily operations of the business unit and for consistently executing the Operational Efficiency strategy.  They will work with a team of subject matter experts in the identification and execution of process improvement projects that sustainably improve customer and employee experiences while enhancing overall performance.  This position requires leadership, change management and technical competence. The OE Business Unit Manager provides tactical leadership to the applicable Operational Efficiency business unit within the Project Management Division, exhibiting high level leadership skills as outlined in the NYCM Leadership Success Profile (LSP).  The incumbent is responsible for the daily operations of the Business Unit and assists the Division Manager in defining the direction of the activities...