2 training jobs found in Edmeston, NY

The Agency Service Specialist (Hybrid) will provide onboarding, training, service, and support on company automation and technological to agents. They will assist with identifying and recommending improvements to technology and established procedures for educating customers and business partners. In addition, the chosen candidate will support corporate projects and initiatives throughout the organization with an ease of doing business objective. Duties & Responsibilities: Support agents with training, quoting, and minor computer issues either virtually or in person. Collaborate with agents, vendors, and IT staff regarding automation and technology offerings to enhance and improve the ease of doing business with NYCM.  Provide research support, project testing, and audit assistance for corporate and divisional projects and initiatives involving automation and technology offerings.  Contribute to the development of team divisional business strategy. Document all...

The Agency Relations Supervisor (Hybrid) leads and supports a team of Marketing Representatives to ensure consistent execution of distribution objectives within assigned territories. This role is responsible for supervising daily operations, reinforcing performance standards, coaching representatives, and ensuring agency activity aligns with established growth and profitability goals. The Supervisor focuses on team performance, territory execution, and agency engagement while supporting divisional leadership through reporting, field oversight, and operational consistency. Duties & Responsibilities: Lead and oversee daily activities of assigned personnel, including work assignment, workload management, quality review, coaching, mentoring, performance management and documentation, recruiting participation, onboarding coordination, scheduling, and timekeeping approval. Ensure implementation of established distribution plans within assigned territories. Oversee agency...