10/27/2026
Supervises a team that provides customer service to a variety of clients. What You’ll Do The ideal Customer Service Supervisor have effect leadership skills and is able to provide direction and motivation to their staff to ensure Sentry continues to provide exceptional customer service. You’ll do this by: Developing and implementing customer service standards Coaching, counseling, and motivating your customer service team Improving customer service quality results by studying, evaluating and formulating ideas Maintaining knowledge of new or revised telecommunications systems Providing work direction to your staff Implementing policies and procedures Providing expertise in handling sensitive/unusual customer service issues Scheduling staff accordingly and tracking performance Assisting with budget preparation and controlling operating expenses What it Takes Bachelor's Degree or equivalent work experience Proficiency in Spanish...
Sentry
El Paso, TX
Full Time
