08/27/2026
This position is in a contact center environment handling multiple channels including phone, email and chat with a focus on quality and timely resolution. Under close supervision, the associate follows standard processes and procedures on assignments of basic to moderate complexity. They may refer inquiries beyond level of knowledge or authority to more experienced representatives or published material. What You'll Do As a Customer Service Representative l you will: Work within our Harley-Davidson Insurance customer call center to provide outstanding customer service by responding to inbound calls Handle a high volume of phone calls from customers Perform pre-underwriting screening Verify coverage, evaluate submitted bills, and authorize payments Advise customers of billing policies and procedures and process policy changes Resolve customer inquiries and maintain customer relations Complete administrative tasks and input customer information...
Sentry
El Paso, TX
Full Time
