5 service associate jobs found in El Paso

At Sentry, our priority is providing exceptional customer service and we currently have an opening for you to join this exciting team. What You'll Do   Take the customer service skills you have acquired over the years to the next level or make a change and start down your new career path today with our growing team of Service Professionals at one of the largest mutual insurance companies in the U.S!   **New Hires coming to us will receive in total a $1000 Sign-on Bonus: $1500 Sign-On Bonus for Bilingual over the course of one year** **New Hires coming to us with a Property & Casualty Producers license will receive in total a $1,000 sign-on bonus paid over the course of 6 Months in addition to our new hire sign-on bonus**   As a member of Sentry’s Customer Service Team you will be the first phone contact with our customers. In addition, you will: Ensures a quality customer experience for our insureds and customers by reducing friction points...

The General, a subsidiary of Sentry Insurance, is currently seeking motivated individuals to join our team in an entry-level role focused on customer service. This is a great opportunity to start or grow your career in a fun, team-focused environment, while facing new challenges to develop professionally. You’ll participate in required training activities and learn product and system knowledge necessary to respond to auto policy -related inquiries received from agent’s agency staff, operations and customers. We’re looking for qualified candidates who will thrive on the front lines by providing stellar service to our customers over the phone. Bring your strong critical thinking skills and a “can do” attitude to this fast-paced position.  Take the customer service skills you have acquired over the years to the next level or make a change and start down your new career path today with our growing team of Service Professionals at one of the largest mutual insurance companies...

The General, a subsidiary of Sentry Insurance, is currently seeking motivated individuals to join our team as a supervisor. The ideal candidate provides leadership to achieve efficient phone service of policy-related non-standard auto product inquiries received from agents, agency staff, Operations and customers. They are accountable for communicating and implementing departmental plans, objectives, and strategies as well as monitoring/driving key performance indicators and delivering targeted levels of service performance and reporting results to management. They will collaborate with Team Coaches to ensure effective execution of second level support processes. If this position is filled in Freeport, Illinois the salary range for the role is $61,900 - $92,900 What You'll Do As a Customer Service Supervisor, you will: Create a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Works with team...

Take charge as a Claims Adjuster at The General, handling NSA claim investigations, liability decisions, and settlement negotiations for customers in the MTN/PST region. This role will be filled following our hybrid work model at our Nashville, TN; Davenport, IA; Madison, WI; Stevens Point, WI; or El Paso, TX offices. This role is NOT available for remote work. What You'll Do   As an Associate Claims Representative-Liability, you will have the opportunity to establish a solid foundation with Sentry by conducting the following duties:  Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them.  Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.  Investigative claims by taking and...

Responsible for selling and servicing Sentry products to meet growth, retention, profit and sales objectives for Non-Standard Auto and Personal Lines. This position will be located in either our Stevens Point, WI, Goldsboro, NC, Freeport, IL, or El Paso, TX Office, or has the potential to work remotely from home. Based on qualifications and experience, this position can be filled at either a Personal Lines Sales Agent I or Personal Lines Sales Agent II level. What You'll Do: As a Personal Lines Sales Agent, you will be responsible for: Selling Dairyland and Harley Davidson products to meet growth, retention, profit and sales objectives within our business units. Promote Dairyland and Harley Davidson Insurance Services product and services to customers. Understanding of specific company products. Answer inbound customer inquiries on coverage limits, deductibles, etc. Provide quotes and bind coverage for customers in a timely fashion. What it Takes:...