2 customer experience representative jobs found in Florence

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: A Claims Associate is responsible for participating in the processing of insurance claims by performing the following administrative duties. Responsibilities include the following. Other duties may be assigned : Reasonable accommodations may be made to enable individuals with disabilities to perform the...

Essential Duties and Responsibilities include the following. Other duties may be assigned : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review insurance claims forms and related documents (e.g. medical records) for required information. Enter new claims setup information into claims management system (ClaimsXPress).  Maintain existing files in claims management system. Print and prepare outgoing letters and forms on behalf of claims adjusters. Scan and sort incoming daily mail. Pay claim-related expenses when authorized. Handle incoming calls.  Make outgoing calls as specifically required. Qualifications /Required Education and Experience High School diploma or equivalent is required.  Experience working in claims, or an equivalent combination of training, educations and experience., is preferred. Strong attention to detail, excellent communication skills required, proficiency in...