6 customer service representative i jobs found in Fort Wayne

Job Title: Account Specialist I - Affiliates FLSA Status: Non-Exempt Job Family: Brotherhood Works - Insurance Services Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for delivering exceptional customer support through service enquiries, new business on-boarding, and policy renewals.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure timely and accurate policy renewals, process policy changes & identify and communicate coverage needs with existing clients or agents via phone, or email. Demonstrate procedural knowledge needed to respond to routine questions via phone and email from client or agent inquiries and resolve issues in a timely manner....

Job Title: Cloud Solutions Engineer I FLSA Status: Exempt Job Family: Information Technology Department: Cloud Applications Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for the administration, support, adoption, and continuous improvement of the Microsoft 365 ecosystem. Provides technical support, user enablement, and operational stewardship to ensure secure, reliable, and effective cloud-based productivity services that support organizational goals. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Build upon current administration and maintenance of Microsoft 365 apps (Outlook, Word, Excel, OneDrive, Stream, Forms, Teams, etc.), Power Platform, and/or Atlassian software products to ensure consistent and...

Job Title: App Support Analyst I FLSA Status: Exempt Job Family: Information Technology Department: IT - Technology Support Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for providing technical support, troubleshooting, analysis, and training for insurance applications to independent agent partners, employees, and customers through phone, email, and in-person communication. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide technical support to end users on various issues relating to insurance software applications through prioritization, documentation, and resolution. Log, track, and test system bugs and feature enhancements while providing status updates and workarounds to end users. Assist in...

Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural knowledge needed to respond to routine questions from...

Job Title: Implementation Specialist I FLSA Status: Non-Exempt Job Family: Affiliates Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for software configuration specific to each ministry including earnings, benefit deductions, and taxes to be withheld for payroll implementation. Record and reconcile pay history with associated filings. Educate and provide resources to clients to help them understand the unique taxation and payment topics.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct simple tax reconciliations for all applicable taxes. Provide recommendations to bring pay history and tax settings into compliance where necessary and achieve client...

Job Title: Legal Analyst I FLSA Status: Exempt Job Family: Legal Department: Legal Location: Home Office (Fort Wayne, IN) JOB SUMMARY Responsible for assisting in the completion of routine legal department projects as assigned for the benefit of internal and external customers. Interact with company personnel on various legal or risk management issues, and assists in the development and communication of risk management information to external customers as directed. Effectively and efficiently analyze and resolve routine day-to-day matters as assigned in a manner consistent with company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effectively and efficiently undertake legal projects as assigned (including, but not...