7 customer service representative jobs found in Fort Wayne

Job Title: Employee Services Associate (Safety & Guest Relations) Part - Time FLSA Status: Non-Exempt Job Family: Human Resources Department: Employee Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Provide a professional and positive employee services (guest, conference, and food services) experience and ensure the company’s branding and professional standards are exhibited for employees and corporate guests that support the organization's culture and priorities. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintain high compliance and documentation across multiple areas to ensure adherence to corporate policies/practices, HAACP and BOH standards; communicate information to manager or team leads promptly...

Job Title: Account Specialist - Agency Services FLSA Status: Non-Exempt Job Family: Sales Department: Customer Service - Agency Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Act as a liaison between the insured, agency, and company to professionally provide superior customer service resolving any policy questions, changes, and concerns with accuracy and efficiency. Readily identify coverage needs through developing deep customer relationships and elevating industry forms knowledge. Provide support to the producer from policy issuance as outlined within the agency contract. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve basic questions/issues within established guidelines and workflow expectations according to...

Job Title: Claims Adjuster I - Property FLSA Status: Exempt Job Family: Claims Department: Property Claims Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for effectively analyzing and resolving assigned claims consistent with Claims Department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve all assigned claims within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage, damage, and reserve adequacy on assigned claims. Apply statutes, common law, and other applicable legal and regulatory concepts for the effective, efficient and equitable resolution of assigned claims. Achieves established claim file audit...

Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural knowledge needed to respond to routine questions from...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...

Job Title: Implementation Specialist I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Dept: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for software configuration specific to each ministry including earnings, benefit deductions, and taxes to be withheld for payroll implementation. Record and reconcile pay history with associated filings. Educate and provide resources to clients to help them understand the unique taxation and payment topics.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct simple tax reconciliations for all applicable taxes. Provide recommendations to bring pay history and tax settings into compliance where necessary and achieve client...

Job Title: Director - Risk Control FLSA Status: Exempt Job Family: Underwriting Department: Underwriting - Risk Control Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....