2 director of property claims jobs found in Fort Wayne, IN

Job Title: Customer Service Agent - Affiliates FLSA Status: Non-Exempt Job Family: Affiliates Department: Strategy & Operations - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Professionally provide superior customer service while processing a large volume of product and service questions; maintain customer records. Identify sales opportunities through the building up of deep customer knowledge. Provide support to sales team through marketing campaigns, policy issuance, renewals, and quotes on small policy requests. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provide excellent service to prospects and customers via email and phone. This includes promptly responding to and providing answers and filing...

Job Title: Claims Adjuster II - Casualty FLSA Status: Exempt Job Family: Claims Department: Casualty Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for effectively analyzing and resolving assigned claims consistent with Claims Department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve all assigned claims (including the occasional serious/complex claim, which could include but not be limited to unusual damage or coverage issues, or that need the involvement of expert analysis or require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage, damage, and reserve...