17 service representative jobs found in Fort Wayne, IN

Job Title: Claims Compliance Lead FLSA Status: Exempt Job Family: Claims Department: Work Comp Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Oversees the daily implementation of applicable compliance, regulatory, technological, and internal/external subject matter expert functions on behalf of the Workers’ Compensation Claims Department. Responsible for all Medicare compliance applicable to workers’ compensation claims. Responsible for implementation, testing, and oversight of electronic data interchange and compliance with same, jurisdictional audits, data calls, and annual reports, review and processing of jurisdictional penalties, initial point of contact and internal lead on all USR & IDC department needs and will serve as the initial point of contact and liaison between WC Claims, IT, Compliance, and R&D. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform...

Job Title: Payroll Processor I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Department: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for entering data, processing payroll and providing customer support for Brotherhood Works clients and the Brotherhood Works department. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Process, verify and transmit payrolls accurately and in a timely manner on the software system for assigned Brotherhood Works clients. Input client data, process paperwork, coordinate meetings and calendars, and perform all administrative functions. Demonstrate procedural knowledge needed to respond to routine questions from...

Job Title: Account Executive - Brotherhood Works / Employee Benefits FLSA Status: Exempt Job Family: Affiliates Department: Brotherhood Works - Insurance Services Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for achieving Brotherhood Works sales targets by identifying and pursuing qualified leads in alignment with the company’s marketing initiatives and agent engagement activities. Additionally, responsible for assessing the specific needs of Brotherhood Works’ unique prospect niche and creatively presenting the company’s value proposition by recommending tailored solutions that address those needs. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Achieve annual new sales targets established by the sales...

Job Title: Claims Adjuster II - Property FLSA Status: Exempt Job Family: Claims Department: Property Claims Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for effectively analyzing and resolving assigned claims consistent with Claims Department standards and company objectives. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Resolve all assigned claims (including the occasional serious/complex claim, which could include but not be limited to unusual damage or coverage issues, or that need the involvement of expert analysis or require early recognition of policyholder concerns) within established settlement authority in a prompt, fair and equitable manner. Identify and investigate coverage, damage, and reserve...

Job Title: Web Platform Engineer II FLSA Status: Exempt Job Family: Information Technology Department: Development Operations Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for complex web delivery platforms including building, maintaining, enhancing, and supporting the web application infrastructure as directed by management in accordance with the business needs of the company, providing coordination, troubleshooting, new solutions, research, and training. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Design, create, and support the web development platform including code repositories, deployment tools, continuous integration, databases, and servers. Responsible for web platform problems ensuring they are...

Job Title: Implementation Specialist I FLSA Status: Non-Exempt Job Family: Brotherhood Works - Payroll & HR Dept: Brotherhood Works - Payroll & HR Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for software configuration specific to each ministry including earnings, benefit deductions, and taxes to be withheld for payroll implementation. Record and reconcile pay history with associated filings. Educate and provide resources to clients to help them understand the unique taxation and payment topics.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct simple tax reconciliations for all applicable taxes. Provide recommendations to bring pay history and tax settings into compliance where necessary and achieve client...

Job Title: Accountant II - Affiliates FLSA Status: Exempt Job Family: Affiliates Department: Finance - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for the overall control of assigned company’s Affiliates’ financial records by controlling the input of financial transactions, verifying the accuracy of financial ledgers, providing timely and accurate management reports, and maintaining appropriate company cash levels. Also, perform and participate in financial analysis and technical reviews for existing strategic investments and proposed ventures related to the Affiliates. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prepare invoices and deposits for processing along with required journal...

Job Title: Director - Risk Control FLSA Status: Exempt Job Family: Underwriting Department: Underwriting - Risk Control Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for leading the Risk Control department to improve underwriting results through risk assessment and risk improvement. Provide strategic leadership to identify and successfully complete risk control projects. Lead and develop team and identify opportunities for improved efficiency and process improvement and execute needed changes. Promote risk control to agency partners and ministry leaders at designated denominational meetings, ministry speaking engagements, conventions and company sponsored events. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....

Job Title: Sr Accountant - Affiliates FLSA Status: Exempt Job Family: Affiliates Department: Finance - Affiliates Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for the overall control of the company’s Affiliates’ financial records by supervising and controlling the input of all financial transactions, verifying the accuracy of all financial ledgers, and providing timely and accurate management reports. Responsible for financial planning, analysis (FP&A), and budgeting for assigned Affiliates. Serve as an advisor or consultant for financial, accounting and research issues related to the Affiliates. Perform and participate in due diligence and technical reviews for existing strategic investments and arrangements, proposed ventures, and special projects related to Affiliates. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily....

Job Title: Corporate Attorney - Legal Affiliates FLSA Status: Exempt Job Family: Affiliates - Legal Department: Affiliates Legal Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Perform sophisticated legal work spanning mergers and acquisitions (M&A), negotiation strategy, corporate governance, complex contract drafting, multi‑jurisdictional regulatory compliance, and subsidiary management across a diverse portfolio of business sectors. Coordinates routine to highly complex legal matters, partners closely with business leaders to advance divisional initiatives, conducts and oversees due diligence processes, performs statutory and regulatory research, and delivers actionable legal guidance aligned with corporate objectives. Requires the ability to navigate evolving regulatory environments, analyze enterprise risk across varied affiliate entities, and ensure governance and compliance frameworks are implemented consistently.   POSITION ESSENTIAL...

Job Title: Internal Auditor FLSA Status: Exempt Job Family: Finance Department: Finance Reporting  Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Assist in the performance of independent and objective assurance and consulting activities for the company. Interpret the results of test work and identify and make recommendations for improvement in operations. Promote effective controls throughout the organization, focusing primarily on ensuring compliance with the Model Audit Rule (MAR).   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Execute the approved annual audit plan in accordance with departmental and professional standards. Provide reasonable assurance that risk management, control, and governance systems are...

Job Title: Accountant I - Affiliates FLSA Status: Exempt Job Family: Affiliates - Finance Department: Affiliates - Finance Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Assist the Affiliates finance team with the company’s Affiliates’ financial records by the input of all financial transactions including the review and processing of all affiliate entities cash disbursements and deposits, verifying the accuracy of all financial ledgers, and providing timely and accurate management reports.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prepare invoices and deposits for processing along with required journal entries, enter financial transactions into the company ledgers, reconcile bank and account balances, and record...

Job Title: HR Generalist - 401(k) Compliance & Leave Administration FLSA Status: Exempt Job Family: Human Resources Department: Human Resources Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Administers the organization’s 401(k) plan with a strong emphasis on compliance in overseeing contributions, testing, audits, and regulatory reporting. Manages leave‑of‑absence processes with accurate documentation and policy adherence. Provides employee guidance and also collaborates with external vendors to maintain smooth, compliant benefit operations.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate, develop and support HR operations projects and initiatives as assigned such as corporate community outreach...

Job Title: Manager - Corporate Communications & Public Relations FLSA Status: Exempt Job Family: Marketing Department: Communications Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible to lead and oversee development and execution of the company's integrated communications and public relations strategy. Lead content writing staff in support of the company’s brand and content marketing strategies.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee all corporate communication and PR activities, including media outreach, press releases, media kits, and thought leadership positioning. Responsible for planning and management of corporate communications content. Lead and manage the communications writing...

Job Title: IT Auditor I (GRC Analyst I) FLSA Status: Exempt Job Family: Information Technology Department: IT - Information Security Location: Corporate Office (Fort Wayne IN) JOB SUMMARY Assist in executing governance, risk, and compliance activities, including internal IT audits, policy reviews, and collaboration with IT Management to ensure effective controls and regulatory compliance. POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Learn and participate in the risk and control consulting for IT and business departments with understanding and fulfilling their responsibilities related to IT governance, risk, and compliance. Assist with assigned tasks from the IT Audit Plan as directed by team lead and management. Assist with...

Job Title: RPA Developer III FLSA Status: Exempt Job Family: IT - Process Optimization Department: IT - Process Optimization Location: Corporate Office (Fort Wayne, IN)   JOB SUMMARY Responsible for developing and implementing RPA solutions for the company, working closely with business analysts and process owners to identify areas where RPA can be implemented to drive the successful adoption of automation. Responsible for owning deliverables across the automation journey to ensure automation use cases and scenarios are correctly constructed and documented. Responsible to guide and mentor less-experienced developers.   POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lead the automation journey from discovery, design,...

Job Title: VP - Investor Relations FLSA Status: Exempt Department: Executive Location: Corporate Office (Fort Wayne, IN) JOB SUMMARY Responsible for providing strategic leadership for the company by working with the Chairman and President, Board of Directors, Senior Vice President and Treasurer, and fellow Executive Team members to establish long-range goals, strategies, plans, budgets, and policies. The Vice President of Investor Relations is also responsible for effectively communicating the financial results and direction of the enterprise to internal and external stakeholders POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Serve as a strategic advisor to the Chairman and President, Senior Vice President and Treasurer, Board of Directors and company...