4 customer care advocate jobs found in Fort Worth

Why Process Excellence Manager - GM Protection at GM Financial?   GM Protection is transforming how Protection products are delivered and supported across the ecosystem. As we continue to grow we are focused on creating scalable, efficient, and customer-centric operations that support dealers, customers, and business partners nationwide.   For professionals who enjoy improving processes, solving operational challenges, and leading transformational change, GM Protection offers a unique opportunity to influence initiatives and help define the future state of our operations.   At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.   Our Purpose:  We pioneer the innovations that move and connect people to what matters. About the role The Process Excellence Manager leads continuous improvement initiatives across GM...

Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose:  We pioneer the innovations that move and connect people to what matters. This position will be posted until filled. About the role:  If you're driven to get results and would like to collaborate within a growing and fast-paced digital...

Why GM Financial? GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, TX. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture, an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work, we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. This position will be posted until filled. About the role: The Tax Supervisor is responsible for performing global tax accounting duties in accordance with ASC 740. This...

Position Summary: The Senior Account Manager position maintains a professional relationship with our clients through exceptional customer service. Senior Account Managers are assigned a book of business comprised of mainly level-funded and self-funded accounts. They are responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business. Senior Account Managers serve as advocates to our clients and their employees through positive relationships with the various carriers and continuous education. Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Comprehensive knowledge and execution of self-funded accounts Handles or refers all service requests by our clients Initiates and handles marketing of accounts...