2 client advisor jobs found in Franklin, TN

The Account Support Coordinator works closely with Account Managers and departmental leadership to support customer accounts; this role seeks to understand challenges faced by both the customer and internal processes and helps to identify mutually advantageous resolutions.  Assists Account Managers run and interpret reports on customer account data and metrics.  Attends client meetings and works to resolve complex issues on client accounts.   This is a hybrid role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Attends meetings virtually and in person to assist department and Account Manager as needed to build and maintain positive relationships by ensuring customer’s needs are met  Monitor and analyze the key performance indicators (KPIs) of the account, such as call volume, service level, customer satisfaction.  Utilize various tools and systems to generate reports, identify trends, and provide feedback and recommendations to improve the account's performance....

CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Field (Medical) Case Manager position in the Nashville, TN area. Work from home, and on the road. Monday – Friday, regular business hours.   As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families.  Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others.  This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the employer, and the referral source Utilizes their medical and nursing...