3 change and communication director jobs found in Fresno, CA

WHAT WE’RE LOOKING FOR The Claims Consultant supports clients through a range of internal and external resources to ensure a smooth, responsive, and effective commercial claims administration experience. The individual in this role serves as a knowledgeable point of contact for commercial claims activity, partners closely with Producers and Account Managers, and helps coordinate communication and documentation between clients, carriers, and service partners. A GLIMPSE INTO YOUR DAY Manages incoming calls and inquiries related to commercial lines of business, providing timely, accurate, and professional responses. Completes and processes claims-related documentation in a timely and compliant manner. Works directly with Producers and Account Managers to provide necessary claim details, updates, and supporting information. Acts as an advocate for client coverage interests throughout the claims management process. Coordinates communication between clients and...

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry. Position Summary The Account Executive supports the Broker in managing and servicing a commercial casualty book of business throughout the policy lifecycle. This role is responsible for handling post-bind servicing activities, including policy issuance, endorsements, invoicing, audits, renewals, and account maintenance, while delivering exceptional service to retail broker partners and internal stakeholders. The ideal candidate is highly organized, detail-oriented, and capable of independently managing assigned accounts in a fast-paced brokerage...

WHAT WE’RE LOOKING FOR The Account Coordinator is responsible for ensuring the accuracy, timeliness, and execution of all policy documents, renewals, and day-to-day servicing requests, acting as the primary contact for any administrative tasks related to a client's policies. The Account Coordinator must remain knowledgeable of advances in the insurance business as well as keeping abreast of the types of insurance products available.  A GLIMPSE INTO YOUR DAY Serves as initial point of contact for the client. Monitors client questions, provides recommendations in partnership with the Account Management Team on appropriate coverage changes and/or contractual requirements. Identifies, researches and provides resolution for routine or basic client issues. Maintains client files accurately and consistently, responsible for proper documentation of files and proper communication in accordance with company workflow, procedures, and best practices. Maintains a high degree of...