36 jobs found in Glen Allen

The CareIQ Service Coordinator provides administrative customer service and file management assistance to claimants, providers, claims professionals, and case managers regarding new and ongoing ancillary healthcare services. Utilizing proprietary systems and knowledge from training, a CareIQ Service Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy, urgency and communication to ensure that services are completed on schedule and without interruption. This is a remote role. Candidates must live in Eastern or Central standard time zones, Shift for this role will be 9:00 AM - 5:30 PM EST. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide telephonic customer service in an inbound and outbound high-volume call-center environment Complete accurate data review and entry Able to learn and operate corporate proprietary systems Request and review treatment...

FCCI is a trusted provider of commercial property and casualty insurance, surety and risk management services in the Southeast, Gulf Coast, Midwest, Southwest, Mid-Atlantic regions of the U.S. We continue to expand and diversify our operations, while delivering specialized market expertise and a local presence.  We are looking for employees who share our values of loyalty, integrity, vision, excellence, and service. Currently seeking an experienced Underwriting Director who will be responsible for acquiring and retaining profitable property and casualty accounts with our Mid-Atlantic agency partners.  The selected candidate will manage an underwriting team and plan, direct and oversee the Underwriting function for the Georgia Branch Office in accordance with corporate and regional goals for production, profitability, retention and policyholder service. This position is a hybrid role in our Mid-Atlantic office in Glen Allen, VA.   In exchange for your talents, FCCI offers...

Join us at Towne Insurance! Your Career. Your Future. Your Towne.  Towne Insurance is seeking an Account Manager – Commercial Lines to join our relationship driven team in the Richmond, VA market. Our approach is member-centric, empowering professionals who value trust, collaboration, and long-term partnerships. In this Account Manager role, you will support and manage a diverse commercial client portfolio, delivering high-quality commercial service with accuracy and care. You will partner closely with risk advisors to ensure commercial accounts are proactively serviced, renewals are successful, and coverage solutions align with client goals. Your attention to detail and understanding of industry products will be essential to strengthening client relationships. At Towne Insurance, culture matters. We believe that strong partnerships are built through integrity, responsiveness, and shared success. Our hybrid work environment supports balance while maintaining connection,...

The 24/7 Shift Supervisor is responsible for directing clinical operation of designated Advocacy 24/7 shift, which may include one or more of the following functions: human resources, customer service, and information technology. This role requires internet upload and download speeds of at least 80Mbps. This is a remote role.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for completing triage calls 50% of the work week, 20 hours per week or approx. 3-5 calls per shift. Responsible for direct supervision and support of assigned nurses in their day-to-day operations 50% of the work week, 20 hours per week. Act as a resource for day-to-day questions for assigned nurses and as backup to management when not available or when clinical expert is needed. Organize and provide shift coverage for day-to-day nurse call ins. Monitor assigned nurse call volume. Make recommendations for action plans to improve management as needed. Provide feedback for...

Company Details   Berkley Regional Shared Services (BRSS) is the service provider for the Regional Segment of W. R. Berkley Corporation , a Fortune 500 Commercial Lines Insurance Company. With key locations across the United States, BRSS provides insurance service support to our six Regional Segment companies, allowing them to focus on their unique competitive advantages and differentiators within their local marketplaces. BRSS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.     Driven by a commitment to collaboration, BRSS partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. BRSS generates meaningful...

The Workers’ Compensation Claims Specialist manages within company best practices lower-level, non-complex and non-problematic workers’ compensation claims within delegated limited authority to best possible outcome, under the direct supervision of a senior claims professional, supporting the goals of claims department and of CorVel.  This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Receives Workers’ Compensation claims, confirms policy coverage and acknowledgment of the claim Determines validity and compensability of the claim Establishes reserves and authorizes payments within reserving authority limits Manages non-complex lost-time workers’ compensation claims under close supervision Communicates claim status with the customer, claimant and client Adheres to client and carrier guidelines and participates in claims review as needed Assists other claims professionals with more complex or problematic claims as necessary...

The Telehealth Coordinator is responsible for addressing client, patient and/or provider inquiries via email, fax, telephonic, or written correspondence, ensuring adherence to contractual and state guidelines as well as client instructions. This role gathers information from either the provider, injured worker, employer, or other related sources and   enters   information into the system in order to schedule appointments as necessary for treatment. This is a remote role. The work shift for this role is Monday to Friday: 3:00 PM - 11:00 PM EST.  ESSENTIAL FUNCTIONS   &   RESPONSIBILITIES: Review medical notes, treatment referrals, work status notes, etc. to ensure   all necessary referral orders were received Responsible for data entry and verification of details in the system for appropriate and timely order submission Provide quality telephonic and email customer service including inbound and outbound messages Receive and respond to daily emails and...

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient’s medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source Provide assessment, planning, implementation, and evaluation of...

CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in the Northern VA area (Fairfax, Alexandira, etc). Work from home, and on the road. Monday – Friday, regular business hours.   As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families.  Your responsibilities include working closely with injured workers to facilitate their recovery. You will work collaboratively with the patient, their family, medical providers, members of our team, and others.  This is a heavy local travel role responsible for working with a caseload of workers compensation injured workers within a defined jurisdiction. Candidates must reside in the Northern VA area. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides in-person and telephonic Medical Case Management to individuals, involving the patient, physician, other health care providers, the...

Company Details   Driven by a commitment to collaboration, DNA partners with our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  Our mission is to drive transformation and provide exceptional capabilities and service to the operating units. DNA Enterprise Reporting generates meaningful and measurable value by delivering insights for our customers, partners, and shareholders using data and analytics.     Our vision is to enable operating unit profit and growth objectives by designing and delivering scalable solutions.  With a culture centered on innovation and service stewardship, DNA stands as a community of leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine.  DNA offers endless ways to get involved and have...

For over 60 years, FCCI Insurance Group has built a reputation on trust and relationships. As a leading super-regional property & casualty insurer with strong financials and excellent partnerships with our independent agents, FCCI is committed to creating connections and looking for employees who share our vision. If you value loyalty, integrity, vision, excellence and service like we do, and you want a rewarding career you can be proud of, you belong at FCCI. Our dynamic team is looking for a Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting...

Company Details     Berkley Fire & Marine Underwriters was launched in 2013 and is a W. R. Berkley operating unit offering preferred inland marine and related property risks and services. Headquartered in Chicago, Berkley Fire & Marine Underwriters serves customers throughout the United States, both regionally and nationwide.  With the ability to craft customized terms, we provide the most effective protection for those in the construction, logistics, manufacturing and transportation industries.   This role will be based in one of our offices listed below where we offer a hybrid work schedule with 4 days in the office; and 1 day remote. #LI-LD1  #LI-Hybrid Glen Allen, VA  West Chester, OH Charlotte, NC   The Company is an equal employment opportunity employer.     Responsibilities As a Senior Portfolio Underwriter , you will be responsible for driving profitable growth and...

Company Details   At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do.   Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward.   At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership...

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we’d like you to join our team. Our dynamic team is looking for a Senior Commercial Lines Underwriter to assist in the acquisition and retention of profitable commercial lines customers, through sound underwriting principles reflective of company policy. The Underwriter will work with assigned agents in meeting profitability and production goals, by following guidelines and establishing business relationships, along with managing the pricing and underwriting of an assigned territory of business. The ideal candidate will have commercial lines underwriting experience and strong agency relationships in  states such as Virginia, Maryland, Pennsylvania, North Carolina and South Carolina.  This position will...

Company Details     At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do.   Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward.   At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking...

Company Details   At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do.   Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward.   At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership...

Company Details   BerkleyNet is an innovative workers compensation insurance provider that does all of our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.” Responsibilities   Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due Calculate and set timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies Issue timely payments to injured workers, medical providers and service vendors Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation Negotiate settlements of claims within designated authority with...

Company Details   BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.”   Responsibilities As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions. Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies Issue timely payments to injured...

The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a remote role. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional guidance to claims staff...

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case basis using nationally recognized standards of care to facilitate treatment goals.  The position is an essential role, requiring the ability to work a variety of shifts to cover 24/7 duties including evenings, nights, weekends and holidays. This is a remote role, candidates must reside in a nursing compact state. This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Provides telephonic assessment and makes treatment recommendation of injured workers using national telephonic triage protocols Recommends appropriate provider, based on state law and employer’s preferred provider network requirements Educates caller on self-care instructions in accordance with national telephonic triage protocols Communicates plan of care to customer contacts and/or supervisor Evaluates injured worker’s response to...