2 administration jobs found in Grapevine

The Team Lead, Administrative Services is responsible for supervising and supporting a team of administrative professionals to ensure efficient office operations. This role coordinates daily workflows, improves administrative processes, and serves as a central point of communication across departments. Your Impact Ensure all incoming services tasks (as assigned to group) are accurately assigned and completed in a timely manner. Mentor and train team on various service-level tasks and activities, as needed. Assist internal team and the universities for adding students, deleting students, making any status changes, etc. Assist internal team and the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc. Group service ticket queue monitoring, tracking and completing (tickets within queue). Emergency adds of students who were left off original file, not been sent to us yet, etc. Assist the carriers and TPA’s with questions,...

Academic HealthPlans is currently seeking a self-motivated Ancillary Product Specialist to join our Sales Operations. We’re looking for an individual who will serve as the subject matter expert on our non-student health insurance and ancillary products. This is a highly visible, client-facing role for someone who is passionate about translating technical knowledge into clear, actionable insights for both internal teams and external clients. You will become the go-to expert on student health and wellbeing products — mastering its capabilities, creating client-focused documentation, delivering product demonstrations, supporting RFP responses and guiding users to achieve maximum value through best practices and tailored solutions. A heavy focus will also be on creating product training materials, presentation decks, etc.  Projects may also be assigned by the Director and/or AHPCare Steering Committee to assist with continued rollout and development of products to ensure...