2 client service consultant pc jobs found in Grapevine

This position is responsible for supporting the Marketing Department and Sales Team. This includes responsibility for completing, coordinating, and preparing proposals, maintaining promotional materials, coordinating, and preparing for conferences, and assisting in the development of new marketing materials.   This position is based in Grapevine, Texas; the candidate will be expected to be in-office full-time for a minimum of 90 days with potential for hybrid arrangement following that time. This position will not be fully remote. This position may have access to sensitive information such as PII and/or PHI. As such, all Academic HealthPlans employees sign and adhere to AHP’s Information Security Handbook covering information security policies and procedures. Your Impact Completion, coordination, and production of informal proposals, responses to complex RFPs, and sales presentations for student health, intercollegiate sports, ancillary and health & wellness products...

Under direct supervision, this position is responsible for ensuring all functions regarding set-up, waivers, eligibility, enrollment and customer care are completed. This includes responsibility for processing new data or changes into the various systems, answering waivers, eligibility and enrollment questions or verifying status, and reconciliation of discrepancies. Your Impact Complete all incoming services tasks (as assigned to the CES-I role within the group) accurately and in a timely manner. Assist the universities for adding students, deleting students, making any status changes, etc. Assist the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc. Group service ticket queue monitoring, tracking and completing (tickets within queue). Emergency adds of students who were left off original file, not been sent to us yet, etc. Processing and reconciling of payments received from the universities....