06/15/2026
The Team Lead, Administrative Services is responsible for supervising and supporting a team of administrative professionals to ensure efficient office operations. This role coordinates daily workflows, improves administrative processes, and serves as a central point of communication across departments. Your Impact Ensure all incoming services tasks (as assigned to group) are accurately assigned and completed in a timely manner. Mentor and train team on various service-level tasks and activities, as needed. Assist internal team and the universities for adding students, deleting students, making any status changes, etc. Assist internal team and the students regarding waivers, eligibility and enrollment questions, changes, support e-mails, refunds, etc. Group service ticket queue monitoring, tracking and completing (tickets within queue). Emergency adds of students who were left off original file, not been sent to us yet, etc. Assist the carriers and TPA’s with questions,...
Risk Strategies
Grapevine, TX
Full Time
