3 client service manager jobs found in Guilford, CT

We’re seeking an Assistant Account Manager to join our team. In this role, you’ll support a defined book of business by completing key service tasks at the direction of the Client Service team. You will play a critical role in maintaining data integrity, ensuring accurate processing of policy transactions, and supporting client deliverables. This position offers growth through stretch assignments and exposure to client interaction, while working closely with Account Managers and Senior Account Managers to deliver high quality service. Your Impact: Execute assigned service tasks for a book of business with accuracy and efficiency Process policy transactions including certificates, endorsements, audits, and invoicing requests Maintain accurate and up to date documentation within the system of record Support client deliverables such as proposals, renewal materials, and loss analysis Perform initial review and quality checks on quotes and policy documents Contribute to team...

The Mid-Market Account Manager plays a vital role on our Commercial Lines Service team and is at the center of delivering exceptional client experiences. This position partners closely with Account Executives to help design, support, and execute tailored insurance solutions for a diverse portfolio of mid-market commercial clients. You will be actively involved in the service, placement, and growth of accounts, making a meaningful impact on both client success and the overall business. In this role, you will thrive by staying organized, managing and interpreting data, and ensuring accurate documentation within agency management systems. Strong attention to detail, the ability to follow established processes, and the skill to balance multiple priorities are essential. This is an excellent opportunity for someone who enjoys collaboration, problem solving, and contributing to a fast paced, client focused environment. This is a hybrid role requiring one to three days per week in...

The Senior Mid-Market Account Manager is responsible for managing client relationships and ensuring customer satisfaction. This role involves developing account strategies, identifying client needs, and collaborating with internal teams to deliver effective solutions. The Account Manager acts as a liaison between clients and the company, ensuring the successful execution of services and driving client retention. ​This role is hybrid and will require 1-3 days in our Boston, MA or Guilford, CT office. Your Impact: Build and maintain strong relationships with clients, understanding their business objectives. Develop and implement account plans to meet client needs and achieve revenue targets. Identify opportunities for upselling and cross-selling products and services. Collaborate with internal teams to ensure timely delivery of services and resolve client issues. Monitor account performance and provide regular updates and reports to clients. Successful...