7 jobs found in Hagerstown

Description Position Summary Huntington National Bank is seeking a detail-oriented and service-driven Merchant Services Account Manager to join our Commercial and Large Account team. This role is responsible for the day-to-day operational management of merchant services relationships and works in close partnership with the Merchant Services Relationship Manager to ensure seamless client support and execution. The ideal candidate is highly organized, responsive, and thrives in a fast-paced environment where accuracy and follow-through directly drive client satisfaction and retention. Key Responsibilities: Day-to-Day Operational Support: Manage the daily operational tasks associated with commercial and large account merchant relationships, ensuring accurate processing, timely resolution, and smooth execution of client requests. Partnership with Strategic Account Manager: Serve as the operational...

Description Summary: Serves as a key escalation point for resolving complex client servicing issues, providing expert-level support throughout onboarding and ongoing account management by analyzing statements, repricing accounts, resolving billing and funding inquiries, and guiding clients through PCI (payment card industry) compliance. Additionally, responsible for providing technical support for POS (point of service) terminals, gateways, and VAR (value added resellers) integrations to ensure a seamless client experience, as well as playing a critical role in client activation, retention, and revenue protection initiatives. Duties and Responsibilities: Resolve complex client issues by managing high-level client servicing escalations across multiple workflow channels, ensuring a consistent and exceptional client experience. Provide expert support during the onboarding of new relationships and ongoing...

Description Summary: Serves as a key escalation point for resolving complex client servicing issues, providing expert-level support throughout onboarding and ongoing account management by analyzing statements, repricing accounts, resolving billing and funding inquiries, and guiding clients through PCI (payment card industry) compliance. Additionally, responsible for providing technical support for POS (point of service) terminals, gateways, and VAR (value added resellers) integrations to ensure a seamless client experience, as well as playing a critical role in client activation, retention, and revenue protection initiatives. Duties and Responsibilities: Resolve complex client issues by managing high-level client servicing escalations across multiple workflow channels, ensuring a consistent and exceptional client experience. Provide expert support during the onboarding of new relationships and ongoing...

Description Summary: Serves as a key escalation point for resolving complex client servicing issues, providing expert-level support throughout onboarding and ongoing account management by analyzing statements, repricing accounts, resolving billing and funding inquiries, and guiding clients through PCI (payment card industry) compliance. Additionally, responsible for providing technical support for POS (point of service) terminals, gateways, and VAR (value added resellers) integrations to ensure a seamless client experience, as well as playing a critical role in client activation, retention, and revenue protection initiatives. Duties and Responsibilities: Resolve complex client issues by managing high-level client servicing escalations across multiple workflow channels, ensuring a consistent and exceptional client experience. Provide expert support during the onboarding of new relationships and ongoing...

Description Summary: The Credit Coordinator supports the Merchant Services Risk & Underwriting team by conducting credit and due diligence reviews of new and existing merchant applicants. The role assists in evaluating financial, operational, and compliance risks to ensure merchant accounts meet internal policy, card network, and regulatory requirements. The candidate will work with customers and sales teams to source documents and information to assist in the maximizing of approvals for Merchant Services accounts. Duties & Responsibilities: Conduct initial credit investigations on merchant applications, including review of business and personal credit reports, financial documentation, public records, and business validation information. Verify merchant legitimacy through Know Your Customer (KYC), ownership verification, website reviews, industry research, and other due diligence activities....

Description Summary: The Product Manager is responsible for defining and executing the vision, strategy, roadmap, and outcomes for a product, platform, capability, or portfolio. They serve as the voice of the customer while balancing business objectives, operational requirements, regulatory considerations, and technology constraints. Product Managers are empowered decision-makers who identify customer needs, define desired business outcomes, and lead cross-functional teams in delivering solutions that create measurable value.   Product Managers partner closely with stakeholders across Business, Technology, Operations, Risk, Compliance, Legal, Finance, and Sales to ensure product investments align with organizational priorities and customer expectations.   Detailed Responsibilities   Strategic Vision & Leadership   Define and maintain the product vision, strategy, and...

Description Summary: The Product Manager Senior is responsible for developing the Product Roadmap and backlog, Epic/Feature definition, prioritization, and sequencing for all Run, Maintain, and Grow initiatives related to a product. They must understand progress against Value Stream, Objectives and Key Results, and target vs. actual investment levels. Colleagues in this roll will also manage multiple teams of Product Owners responsible for driving the delivery of solutions within their product line. Duties and Responsibilities: Responsible for coaching, developing and mentoring team members.  Additionally responsible for establishing goals and performance expectations and managing colleagues to those expectations. Lead by example and instill a culture of continuous improvement and delivery of value across teams. Have deep understanding of Value Stream and report on progress against Objectives and Key...