3 senior director jobs found in Hagerstown, MD

Description Summary:   The Segment Risk Specialist Sr works with the Segment Operational Risk Manager in the administration of the corporate risk management program and the business segment(s) to identify key risks and controls and develop and conduct testing of those controls.  Duties & Responsibilities: Key Responsibilities: Conduct ongoing credit risk assessments for active merchant accounts, evaluating financial health and exposure levels. Monitor transactional activity and account performance to identify anomalies, emerging risks, and potential fraud. Lead investigations and escalations for high-risk accounts, ensuring timely and well-informed decisions. Create and maintain departmental procedures for account monitoring, risk reviews, and escalation handling. Develop and manage dashboards and reporting tools to track key risk indicators and portfolio trends. Collaborate with Sales,...

Description Summary: Responsible for shaping and executing strategies to maintain and enhance the value of our portfolio, including managing a portfolio of highly valued accounts, aimed at ensuring their sustained engagement and profitability.  Additionally responsible for fostering client loyalty and growth through excellent operational support, service delivery, and product consultation ensuring client needs are met or exceeded. Duties and Responsibilities: Be the day-to-day contact for mid-market to large enterprise clients with the goal of increasing their satisfaction, loyalty, revenue, and profitability.  Engage regularly with assigned clients and become a trusted advisor to their business.  Address client issues promptly, working collaboratively with internal and external teams to resolve any escalations. Ensure a strong understanding of your clients’ needs and products we offer, in order to...

Description Summary: Responsible for shaping and executing strategies to maintain and enhance the value of our portfolio, including managing a portfolio of highly valued accounts, aimed at ensuring their sustained engagement and profitability.  Additionally responsible for fostering client loyalty and growth through excellent operational support, service delivery, and product consultation ensuring client needs are met or exceeded. Duties and Responsibilities: Be the day-to-day contact for mid-market to large enterprise clients with the goal of increasing their satisfaction, loyalty, revenue, and profitability.  Engage regularly with assigned clients and become a trusted advisor to their business.  Address client issues promptly, working collaboratively with internal and external teams to resolve any escalations. Ensure a strong understanding of your clients’ needs and products we offer, in order to...