102 customer service manager jobs found in Hartford

Account Manager - OA09HN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This role will have a Hybrid work schedule, with the expectation of working in an office (Hartford, CT, Danbury, CT, Red Bank, NJ, Morristown, NJ, New Hartford, NY, Lake Mary Fl, Tampa, FL 3 days a week (Tuesday through Thursday). Want to be a part of one of the newest businesses in Global Specialty?  Consider joining our team as an Account Manager. In the Credit and Political Risk team, you will join a group of people that collaborate, support each other, and create insurance policies that help the world.  We are truly a global team, with a US and UK Hub (This role is in the US).   We are growing and this is a chance to join us and add...

Technical Audit Sr Auditor - FT08AE Technical Audit Manager - FT07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           OVERVIEW OF THE TECHNICAL AUDIT TEAM Innovative, energetic, and dynamic team that delivers risk-based assurance and advisory services where it matters most to the company. We serve our stakeholders by providing valuable risk and control insights to our audit customers, influencing positive change. We regularly challenge ourselves to define alternative methods to deliver high quality and efficient assurance and advisory services, leveraging available analytics and GenAI technologies. THE POSITION This position offers the opportunity to analyze end-to-end IT & Security service operations...

Mgr Business Intelligence - GC07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              About The Hartford The Hartford is a leader in property and casualty insurance, group benefits, and mutual funds. We are committed to delivering exceptional value to our customers, agents, and employees through innovation, integrity, and operational excellence. The Hartford's Employee Benefits division is seeking a Business Intelligence Manager (T7) to lead the strategy, delivery, and modernization of our BI reporting ecosystem. This role blends hands-on data engineering expertise with people leadership, overseeing a team of onshore and offshore resources while driving the transformation of our reporting platforms. The ideal candidate is...

Sr Spec Customer Experience - MQ08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of business partners, research, and marketing & communications team. Reporting to the Director of CX for Small Business, you’ll use your passion for problem-solving to enhance agent and customer experiences while supporting all aspects of the program, including developing voice of the customer insights and creating and implementing customer experiences to improve customer retention. This role will have a Hybrid work arrangement, with the expectation of working in the Hartford, CT office 3 days a week (Tuesday through...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Executive Underwriter - UW07CD We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This position is responsible for the successful program management of assigned Captive programs.  The Executive Underwriter will develop and maintain effective relationships with internal and external partners to foster positive program results. You will have responsibility for underwriting workers compensation, general liability and commercial auto for Captive programs. The Executive Underwriter’s major purpose is to profitably grow their assigned Captive Programs and achieve underwriting excellence. The Executive Underwriter does not have any direct reports but is the client manager and is responsible for influencing internal and external...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Consultant Bus Data Analysis - GA08BE Sr Consult Bus Data Analysis - GA07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager. Join The Hartford’s Enterprise Data Services organization with our talented Scrum team to help unlock Data Insights for the Chief Underwriting Office.  We build solutions using Cloud and AI technologies while sourcing data from various environments.  We are committed to the Agile delivery framework and are passionate about delivering business value through...

Principal Software Engineer - IE06GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford seeks energetic and passionate AI Platform Engineers to build AI Operations (AIOps, MLOps, FMOps, LLMOps) services for our AI Platform team. Our team supports data science and business teams across the enterprise, driving streamlined processes and smarter decision-making in functions like Actuarial, Product, Underwriting, and Sales. As an AI Engineer within the AI Operations organization, you will play a significant role in delivering modern and sustainable data science products generating meaningful outcomes for the enterprise.  We are looking for talent who embraces our core values:  Solution-Oriented: We build solutions,...

ASR Outside - CA09CN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              This is a field appraiser position, candidate will be required to live between Putnam and Albany County, New York. The selected Auto Service Representative (ASR) is responsible for the accurate and timely completion of assigned auto damage appraisals. They will operate within claim standards to provide the most economical means of repair or replacement and at times work to establish Total Loss values. Our candidate will triage and utilize multiple estimating channel options quickly and efficiently in the assigned territory assuring that training, quality standards and customer service requirements are met. They will work on the reinspection of repaired...

Cons Fin Analysis - FF07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Consultant, Financial Planning & Analysis will be a key member of the Employee Benefits FP&A team within the Office of the CFO, partnering closely with senior finance leaders and business stakeholders to drive insight‑led decision making. This role plays a critical part in translating financial and operational data into actionable insights that support profitable growth, expense efficiency, and long‑term strategic objectives across Employee Benefits. This position is designed for a finance professional who thrives at the intersection of analytics, business partnership, and strategy—someone who moves beyond reporting to shape the...

Manager Software Engineering - IE07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Group Benefits IT Team is seeking a highly motivated, experienced IT Leader who is responsible for leading engineering teams to successfully drive the transformation of our application landscape.  The Software Engineering Manager will have end-to-end accountabilities in IT Operations across the application portfolio.   Successful candidates will be expected to demonstrate strong leadership skills, excellent partnership with stakeholders and partner teams, solid technical acumen, experience in delivering quality technical solutions as well as setting and executing on a strategic technical vision to ensure the systems are...

Claims Representative - CH09CN Associate Claim Representative - CH10DN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           As a General Liability Associate Claims Representative for all business lines, you’re at the front lines for our customer. Your primary role is to investigate and manage claim files to help individuals and businesses prevail after a claim. The Hartford will provide you with a robust training and onboarding program, as well as ongoing coaching and development to ensure your success.   Start Date: June 15, 2026 Hours: 8am-5pm, Core Business hours to support either our Eastern or Western region, limited flexibility. Virtual Training: 8 weeks, core business hours, your local...

Senior Software Engineer - IE08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is searching for a Software Engineer within the Personal Lines organization who will contribute to application development for the personal lines portfolio in a highly distributed, integrated, multi‑platform environment. This team is passionate for technology and strives to build well architected and innovative solutions for business. This is a software development role using latest SaaS technologies and a highly scalable platform. The team has adopted Scaled Agile development Framework (SAFe) and core DevOps engineering practices such as continuous integration, continuous deployment and behavior driven development in the cloud....

Analyst Workforce Planning - OW09AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              WHAT ARE THE RESPONSIBILITIES?    Leveraging the workload needs of the organization against the development time demands in order to plan a successful interval level for daily, weekly, monthly, and annual staffing needs designed to satisfy business objectives.   Monitor anticipated service levels, staffing levels, and incoming workload needs, making skill adjustments to influence and positively impact performance results.   Use solid understanding of key business indicators such as response time, efficiency, occupancy, and optimization metrics to make the best decision in the moment.  Communicate and call out changes to...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Product Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Actuarial, Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...