52 customer center technical analyst jobs found in Hartford, CT

Consultant Bus Data Analysis - GA08BE Sr Consult Bus Data Analysis - GA07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           A new role can expand your knowledge and your network, and help you learn more about our business. If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager. Join The Hartford’s Enterprise Data Services organization with our talented Scrum team to help unlock Data Insights for the Chief Underwriting Office.  We build solutions using Cloud and AI technologies while sourcing data from various environments.  We are committed to the Agile delivery framework and are passionate about delivering business value through...

Cloud Engineer - IE07OE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              ​ As a key member of the Reliability Engineering team supporting the Customer Experience Platform , you will design and implement services that standardize and optimize cloud environments for high availability and scalability. You will build reusable architectures and services that accelerate development velocity for agile teams, ensuring robust, fault-tolerant, and operator-friendly solutions. Your work will enable seamless integration of Contact Center technologies and Voice Bots , driving exceptional customer experiences. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford,...

Principal Software Engineer - IE06GE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford seeks energetic and passionate AI Platform Engineers to build AI Operations (AIOps, MLOps, FMOps, LLMOps) services for our AI Platform team. Our team supports data science and business teams across the enterprise, driving streamlined processes and smarter decision-making in functions like Actuarial, Product, Underwriting, and Sales. As an AI Engineer within the AI Operations organization, you will play a significant role in delivering modern and sustainable data science products generating meaningful outcomes for the enterprise.  We are looking for talent who embraces our core values:  Solution-Oriented: We build solutions,...

Sr. Director & Actuary - AM06AE Director & Actuary - AM06BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Director & Actuary, Personal Insurance Pricing Analytics We are looking for a Director of Pricing Analytics to join our team and accelerate the transformation of The Hartford’s Personal Insurance business unit.  This position will lead a team of 5-7 analysts, and develop strategies to enhance the pricing accuracy, adequacy and growth for our countrywide portfolio of ~$4B in premium.  A passion for innovation will be critical as we invest into our new Auto and Home insurance product supported in a cloud-based platform. In addition to rate review and filing responsibilities, we are looking...

Director Performance Analytics - GB06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Director, Performance Analytics – Auto Liability Claims Overview The ABI and GL Claims Performance Analytics group is seeking a Director to lead claim insights and strategic analytics, with a primary focus on Auto Bodily Injury (ABI) claims. As a senior leader on the Claims Performance Analytics team, this role will manage a small team responsible for developing innovative analytical solutions, identifying trends, and delivering actionable insights that drive business outcomes. This is a highly visible role within Claims and across business segment leadership. It requires deep expertise in technical analysis combined with the...

Technical Audit Sr Auditor - FT08AE Technical Audit Manager - FT07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           OVERVIEW OF THE TECHNICAL AUDIT TEAM Innovative, energetic, and dynamic team that delivers risk-based assurance and advisory services where it matters most to the company. We serve our stakeholders by providing valuable risk and control insights to our audit customers, influencing positive change. We regularly challenge ourselves to define alternative methods to deliver high quality and efficient assurance and advisory services, leveraging available analytics and GenAI technologies. THE POSITION This position offers the opportunity to analyze end-to-end IT & Security service operations...

Data Scientist - GD08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Step into the future with The Hartford as an Agentic AI Data Scientist, where Generative AI isn't just a buzzword—it's central to our strategy. Join a team that's pioneering AI-driven solutions in underwriting, claims processing, and customer service, transforming how we operate and make decisions. As part of our Global Specialty Data Science & Analytics team, you'll tackle advanced use cases and shape the development of Gen AI capabilities across the organization. Here, your work will have a tangible impact, driving innovation and operational excellence with cutting-edge AI tools. If you're looking for a role where your expertise is not only valued...

Manager Software Engineering - IE07FE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford’s Group Benefits IT Team is seeking a highly motivated, experienced IT Leader who is responsible for leading engineering teams to successfully drive the transformation of our application landscape.  The Software Engineering Manager will have end-to-end accountabilities in IT Operations across the application portfolio.   Successful candidates will be expected to demonstrate strong leadership skills, excellent partnership with stakeholders and partner teams, solid technical acumen, experience in delivering quality technical solutions as well as setting and executing on a strategic technical vision to ensure the systems are...

Mgr Business Intelligence - GC07BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              About The Hartford The Hartford is a leader in property and casualty insurance, group benefits, and mutual funds. We are committed to delivering exceptional value to our customers, agents, and employees through innovation, integrity, and operational excellence. The Hartford's Employee Benefits division is seeking a Business Intelligence Manager (T7) to lead the strategy, delivery, and modernization of our BI reporting ecosystem. This role blends hands-on data engineering expertise with people leadership, overseeing a team of onshore and offshore resources while driving the transformation of our reporting platforms. The ideal candidate is...

Senior Software Engineer - IE08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Hartford is searching for a Software Engineer within the Personal Lines organization who will contribute to application development for the personal lines portfolio in a highly distributed, integrated, multi‑platform environment. This team is passionate for technology and strives to build well architected and innovative solutions for business. This is a software development role using latest SaaS technologies and a highly scalable platform. The team has adopted Scaled Agile development Framework (SAFe) and core DevOps engineering practices such as continuous integration, continuous deployment and behavior driven development in the cloud....

Dir Underwriting - UO06AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Director, Supplemental Health Underwriting will join a rapidly growing $330M line of business within The Hartford’s Group Benefits organization. This highly visible leadership role is accountable for the overall underwriting strategy, performance, risk management, and profitability of the Supplemental Health product portfolio. In this role, you will lead a team of approximately 17 underwriters, including one direct people leader, and serve as a key thought partner in shaping underwriting strategy, product design, pricing alignment, and portfolio optimization. This leader will drive data‑informed decision‑making, continuously evaluate market...

Analyst Workforce Planning - OW09AN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              WHAT ARE THE RESPONSIBILITIES?    Leveraging the workload needs of the organization against the development time demands in order to plan a successful interval level for daily, weekly, monthly, and annual staffing needs designed to satisfy business objectives.   Monitor anticipated service levels, staffing levels, and incoming workload needs, making skill adjustments to influence and positively impact performance results.   Use solid understanding of key business indicators such as response time, efficiency, occupancy, and optimization metrics to make the best decision in the moment.  Communicate and call out changes to...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Actuarial, Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Science Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Sr. Consultant, Asset Owner - GF07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              You are… … a motivated problem solver ready to pursue meaningful work.  You strive to make an impact every day not only at work, but at home and in the community too.  Congratulations: You’ve landed in the right place! Emerging Technology & Innovation is dedicated to data-driven innovation at The Hartford.  The team focuses on enhancing the value of our insurance portfolio by evaluating new, cutting-edge technologies, methods, and insuretech products; prototyping AI models and uses; and supporting business partners in leveraging AI to drive process and product improvements. The team seeks an energetic and passionate Asset...

Sr Data Scientist - GD07AE Data Scientist - GD08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Senior Data Scientist – AI Horizontal Products Step into the future with The Hartford as a Senior Data Scientist , where Generative AI is a core strategic capability—it’s central to our enterprise strategy. Join a team that’s pioneering AI‑driven products across underwriting, claims, and customer service, transforming how we operate and make decisions at scale. As part of our Horizontal AI Products Team , you will investigate emerging models, architectures, and techniques; design rigorous evaluation frameworks; and prototype new products that inform how GenAI is operationalized across the organization....

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Actuarial, Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Science Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Actuarial, Data Analytics Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...