11/23/2025
Sr Spec Customer Experience - MQ08CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Senior Specialist, Customer Experience Partners across the company with the enterprise CX organization, line of business partners, research, and marketing & communications team. Reporting to the Director of CX for Small Business, you’ll use your passion for problem-solving to enhance agent and customer experiences while supporting all aspects of the program, including developing voice of the customer insights and creating and implementing customer experiences to improve customer retention. This role will have a Hybrid work arrangement, with the expectation of working in the Hartford, CT office 3 days a week (Tuesday through...
The Hartford
Hartford, CT, USA
Full Time
